A to Z Guide
*All policies and operations are subject to change.*
Here you will find answers to almost every question about Arthur W. Perdue Stadium. Should you have further inquiries, please feel free to contact us directly at 410-219-3112.
ADDRESS/TELEPHONE FOR EXECUTIVE OFFICES
Arthur W. Perdue Stadium
6400 Hobbs Road or PO BOX 1557
Salisbury, MD 21804
Phone Numbers: 410-219-3112
ADVANCED TICKET SALES (Based on availability)
Tickets for future Shorebirds home games can be purchased in many ways:
• Buy tickets here at www.theshorebirds.com
• At the Shorebirds Main Box Office located at Arthur W. Perdue Stadium. Box Office business hours are Monday through Friday from 10:00 a.m. to 5:00 p.m.; Saturday starting at 10 AM on game days. and during all Shorebirds home games.
ALCOHOLIC BEVERAGE POLICIES
Guests who appear to be under age 30 are required to show valid photo ID indicating legal proof of age when purchasing alcohol inside the ballpark. Alcoholic beverage sales are limited to two (2) alcoholic beverages per person, per ID. Alcohol will be discontinued at the end of the 7th inning for the entire building, vendor and concession stands.
The Shorebirds and game day security staff reserve the right to remove any Guest who is being unruly or disruptive due to his or her intoxication, as well as deny any individual who appears intoxicated entry into Arthur W. Perdue Stadium. The Shorebirds and concessions vendors also reserve the right to deny beverage service to any Guest that appears intoxicated.
Arthur W. Perdue Stadium welcomes Seeing Eye dogs or other animal assistants utilized by the disabled or visually impaired. We are unable to accommodate any other animals on a regular basis.
Those interested in singing the National Anthem prior to a Shorebirds home game should send a cassette tape or CD to National Anthems, Delmarva Shorebirds, P.O. Box 1557, Salisbury, MD 21804 or contact the Community Relations Department at (410) 219-3112 x 168 for further information.
For your convenience, an ATM is located outside the Flock Shop on the second level concourse behind home plate.
Shorebirds players sign autographs before each game when time and Minor League Baseball regulations permit. However, we cannot guarantee autograph opportunities will be available and may have to suspend these opportunities for fan/player safety reasons. Throughout the year, Shorebirds players sign hundreds of autographs that are donated to local charities. Due to these numerous requests we are not able to provide autographs on an individual basis. Special autograph sessions are scheduled throughout the year.
BABY CHANGING AREAS
Baby changing tables are available in all concourse public restrooms.
The Shorebirds welcome signs and banners. To ensure that these articles do not pose a safety risk or detract from the enjoyment of other guests, the Shorebirds request you adhere to the following guidelines:
• Please do not place banners/signs in the eyesight of the batter and/or hanging over the outfield fences. Banners should in no way infringe on the sight lines of other Arthur W. Perdue Stadium Guests.
• Banners/signs may not be placed anywhere inside the playing field, be commercial, political, derogatory or obscene as determined by the Shorebirds.
*The Shorebirds reserve the right to remove any banner/sign that violates these guidelines.*
Batting practice generally begins two (2) hours before most home games. Both teams take infield practice 40 minutes before game time. Times are approximate and subject to change without prior notification and at the discretion of either team.
Celebrate your birthday at Arthur W. Perdue Stadium during a game with our birthday bash. The birthday package includes a visit from a Shorebirds Mascot, game tickets, and a birthday greeting on the Shorebirds dugout. Ask about our birthday ticket specials for your food options. Call the Shorebirds at 410-219-3112 for reservations.
CAMERAS AND VIDEO RECORDERS
Guests are welcome to bring cameras and video recorders into the ballpark for personal use only. Commercial use of photos without the expressed consent of the Shorebirds is prohibited. Fans are requested to avoid standing in the aisles while using this equipment. Guests should not obstruct the views of others while taking pictures and refrain from using tri-pods and monopods. The Shorebirds reserve the right to remove guests that do not cooperate with this policy.
The Shorebirds offer complimentary admission to children ages three and under. However, we do request that these children sit in their parent or guardian's lap and not occupy an additional seat. Promotional giveaway items are only available for ticketed guests.
Ovations manages concessions at Arthur W. Perdue Stadium. The following is a list of concession areas within Arthur W. Perdue Stadium and which each stand offers.
• Hot Corner Grill
• Scoop It Up
• Angus Stand
• Bird's Eye Café
• Sweet Shop
• Dip N Dots
• Pizza Stand
CREDIT CARD POLICY
The Shorebirds accept American Express, MasterCard, Visa and Discover credit cards.
The Shorebirds are committed to providing every Guest with a comfortable and enjoyable experience at the ballpark, including those Guests with disabilities. To accommodate our Guests with disabilities, Arthur W. Perdue Stadium offers the following:
• Parking for Guests with disabilities in Shorebirds parking lots surrounding Arthur W. Perdue Stadium. This parking is available on a first-come first-served basis.
• Accessible seating options throughout the ballpark, in all general seating categories.
• All restrooms, drinking fountains, telephones, ATMs and counters at points of services are accessible.
• Elevators conveniently located throughout the ballpark.
The Shorebirds' event staff is ready to help with any questions you may have about access to and within Arthur W. Perdue Stadium. While attending events at the ballpark, please contact a member of our Guest Relations staff for assistance or information.
Drinking fountains are available throughout Arthur W. Perdue Stadium at the following locations:
• Main Concourse: Located near the 1st and 3rd base restrooms*
• Club Level: in front of Birds Eye Café
DRIVING DIRECTIONS TO/FROM ARTHUR W. PERDUE STADIUM
Directions and Parking Map
• From the NORTH (Dover)- Take 13 South toward Salisbury; Merge onto US 13 S/ US 50 E / Salisbury BYP toward Norfolk; Merge on to US 50 E toward Ocean City; Turn Right onto Hobbs Road
• From the SOUTH (Virginia)- Take US 13 North; Take US 50 E toward Ocean City; Turn Right onto Hobbs Road
• From the EAST (Ocean City)- Take US 50 West; Turn Right onto Hobbs Road at intersection
• From the WEST (Baltimore / Washington)- Take 295 South ; Merge onto I-695 East; Merge on I-97 South at Exit 4 toward Annapolis; Merge onto US- 301/ US-50East exit on left toward Annapolis/ Bay Bridge; Merge onto US 50 East toward Ocean City; Turn Right onto Hobbs Road
For the convenience of our Guests requiring special assistance, an elevator is located near the main office entrance behind home plate. The elevator takes guests to the second and third levels of the stadium. Please refer to the directional signage nearest you for specific locations.
In the interest of player and Guest safety, the Shorebirds maintain a zero tolerance policy regarding fan interference with a ball in play or a player during the game. Failure to comply with the policy could result in immediate removal from Arthur W. Perdue Stadium.
• Left Field Line: 309 feet
• Center Field: 400 feet
• Right Field Line: 309 feet
FIRST AID PROCEDURES
For the protection of our Guests, trained medical persons are on duty for all games. Should you have a medical emergency or need medical assistance, please refer to the nearest usher or Shorebirds Staff member.
Guests are welcome to keep any foul ball hit into the stands. At no time should a foul or home run ball be thrown back on the field. Violators will be subject to ejection at the clubs discretion. Any Guest interfering with a ball in play will also be subject to ejection at the clubs discretion. Unfortunately, the Shorebirds are not able to accommodate requests for player autographs of foul or home run balls.
Gates open one hour (1) prior to game time.
Minor League Baseball and the Delmarva Shorebirds are committed to creating a safe, comfortable and enjoyable ballpark where:
• Guests will enjoy the baseball experience free from foul/abusive language or obscene gestures.
• Intervention with an impaired or intoxicated guest will be handled in a prompt and safe manner.
• The progress of the game will not be disrupted by guests' actions or unauthorized persons on the playing field.
• In the interest of safety, security and fairness to everyone, all guests must show their ticket when requested and sit only in their ticketed seat.
In addition, inappropriate or indecent shirts, t-shirts and hats will not detract from the Guests experience. The Shorebirds reserve the right to eject any Guest who violates any of the above Guest Conduct rules.
KIDS RUN THE BASES
Following select Sunday games, the Shorebirds invite all Kids age 14 & under to participate in Kids Run the Bases right on the field! Families wishing to participate should line up along the first base dugout after the conclusion of the contest. The Shorebirds reserve the right to cancel Kids Run The Bases in the event of inclement weather or for other reasons.
LOST AND FOUND
Found articles may be turned in at any Guest Relations location. Shorebirds' staff will record pertinent information and lost articles will be cataloged and maintained for 30 days. Guests needing assistance in retrieving lost items during non-game hours may call (410) 219-3112.
LOST CHILDREN/MISSING PERSONS
Guests should report any missing persons at any Guest Relations location. Shorebirds' staff will work closely with the game day staff to locate the missing individual(s).
On-field ceremonies may occur prior to each Shorebirds home game to salute corporate partners, civic and community activities and provide entertainment for Arthur W. Perdue Stadium guests. These ceremonies include throwing out the first pitch, the singing of the National Anthem, color guards and group recognitions. If you or your group would like to participate in an on-field ceremony or have questions, please phone the Shorebirds Community Relations Department at (410) 219-3112. Ticket sales minimums may apply.
OUTSIDE FOOD AND BEVERAGE/GATE POLICY
Minor League Baseball and the Delmarva Shorebirds are committed to creating a safe, comfortable and enjoyable atmosphere for fans attending games at Arthur W. Perdue Stadium.
All bags are subject to search upon entry and within the ballpark.
Items necessary for medical purposes are permitted. Alcoholic beverages, carbonated beverages, sports drinks, cans, glass bottles and thermoses are not allowed. Outside food and beverage is not permitted entry into Arthur W. Perdue Stadium.
For the comfort and security of all Guests, hazardous or disruptive items cannot be brought into Arthur W. Perdue Stadium. Samples of these items that are not permitted include boom boxes, inflatable balls, balloons, motorcycle helmets, Frisbee discs, laser pointers, fireworks, footballs and weapons of any kind. The Shorebirds reserve the right to inspect and remove any packages and/or containers.
Parking options for fans attending Shorebirds games at Arthur W. Perdue Stadium. If you do not have a pre-sold parking pass, parking is $4 per car and $10 per bus per game.
The right to postpone the playing of a game shall be vested in the home club. Once a game has started the Umpire-in-Chief shall have sole right to determine whether the game shall be terminated because of inclement weather or unfit playing conditions. Under the provisions of the Official Playing Rules, the Umpire-in-Chief shall have the sole and unquestioned authority to determine whether and when play shall be halted during a game; whether and when play shall be resumed; and whether and when a game shall be terminated because of bad weather or unfit playing conditions.
The Official Playing Rules provide that when a game is temporarily suspended for rain, umpires must wait 30 minutes before calling the game. However, umpires have been instructed to wait at least one (1) hour and 15 minutes before calling the game. Should there be a second suspension, umpires shall wait at least 45 minutes before calling a game. For third and any subsequent rain delays umpires are to wait at least 30 minutes.
Each fan eligible to receive a promotional item must have a game day ticket and pass through the turnstile to receive the item.
Organizations requesting promotional items for fundraising events and donation purposes should make their requests in writing on their organizational letterhead and send it to Delmarva Shorebirds, Community Relations Department, P.O. Box 1557, Salisbury, MD 21804.
SAFETY REGULATIONS For the comfort and security of all our fuests, we do not allow fans to enter Arthur W. Perdue Stadium with hazardous or disruptive items. Samples of these items that are not permitted in the ballpark include boom boxes, inflatable balls, balloons, motorcycle helmets, Frisbees, laser pointers, fireworks, footballs and weapons of any kind. The Shorebirds reserve the right to inspect and remove any packages and/or containers.
Pocket schedules for the season are available at all Guest Relations locations throughout Arthur W. Perdue Stadium and at all Shorebirds ticket locations. Guests can receive a schedule through the mail by sending a stamped, self-addressed envelope to: Shorebirds Schedule, P.O. Box 1557, Salisbury, MD, or log onto www.theshorebirds.com for the complete game and promotional schedule.
In consideration of the health and comfort of others, smoking is not permitted inside Arthur W. Perdue Stadium.
Arthur W. Perdue Stadium is available on non-game days and during the off-season for various events. We can accommodate groups from 20 to 2,000 guests for corporate events, seminars, weddings, cocktail receptions, holiday parties, charity galas, bar/bat mitzvahs and much more. For more information on having your event at Arthur W. Perdue Stadium, please call (410) 219-3112, or visit theshorebirds.com
Arthur W. Perdue Stadium welcomes Guests that bring and utilize their own strollers however; the use of strollers should not in any way inhibit guest movement or block any aisle ways. Strollers are not available to rent. Strollers may be subject to search by game day security staff.
Unlike any other premium seating experience, the Sky Suites at Arthur W. Perdue Stadium offer unprecedented service and surroundings. For information, please phone the Shorebirds Ticket Department at 410-219-3112.
There are no exchanges once an individual game ticket has been purchased. Season Tickets are subject to exchange based on the terms of your Season Ticket Package. Tickets must be exchanged at least 24 hours in advance of the game date for which they were intended. Please call the Shorebirds Ticket Department at 410-219-3112 for more information.
Lost/stolen game tickets:
Please remember that game tickets are valuable and should be secured like cash. If you should lose any of your season tickets during the year, the Shorebirds will reprint them at no charge.
In the event that 5 innings of one game is not played, except when the Shorebirds are in the lead at the end of 4.5 innings, one of the following Rain Check policies will apply: (1) Ticket will be good for any other remaining 2015 Shorebirds Home Game (excluding July 3, 2015). Rain Check exchanges are subject to availability and all service charges or differences in value are non-refundable. Rain Checks may be redeemed in person either at the Shorebirds Ticket Office or by mailing them to the Shorebirds Ticket Office, P.O. Box 1557, Salisbury, MD 21804. For more information, please call (410) 219-3112.
There are no refunds once a game ticket has been purchased.
For the safety and viewing enjoyment of all fans, umbrellas are permitted in the ballpark and can only be opened during rain delays (may not be open during play).
Wheelchairs are available for emergency purposes only. Fans in need of a wheelchair should go to any Guest Relations information booth conveniently located behind home plate or contact any Guest Relations staff member for assistance.
Phone and Internet purchases may be picked up with confirmation number and photo ID at any open Arthur W. Perdue Stadium ticket window, during normal business hours or on game nights. Tickets ordered for luxury suites or through special arrangements from members of the Shorebirds organization including players and front office staff are to be picked up at the main box office windows located at the front of Arthur W. Perdue Stadium. Windows are designated as "Will Call" by signs.