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Season Membership Exchange Policy

Your 2017 Redbirds season membership includes online services that make it easy to manage ownership of your seats via a free personalized internet account accessible at TicketReturn.com. Through this account, you can transfer your tickets directly to friends, family, and customers by e-mail.

Click here to access your online TicketReturn account. Follow the on-screen instructions to sign in for your first time. You'll need one of your tickets to enter a confidential security code that activates your personal account. Once you've signed in, you may change your username and password and visit as often as you like at no charge.

TicketReturn account management services are listed as menu selections in the left-hand margin of the web site. There's also extensive online help in the menu at the top of each page. We hope you'll enjoy these valuable new services from the Redbirds and TicketReturn.

 

Transfer


One of the most popular features of TicketReturn FanTicket services is the ability to transfer, and print-at-home tickets via the internet. For example, you may wish to give away your seats for a single game, or your tickets may belong to your business and you'll need to distribute them to clients and employees, without incurring the time and expense of courier services. FanTicket makes it possible to transfer ownership of game tickets via e-mail notification, allowing the ticket recipient to receive and print game tickets at home or the office.

If the recipient does not receive the e-mail, his or her tickets are automatically waiting at Will Call for pick-up on game days. Each ticket is encoded and scanned at the ballpark gate to ensure authenticity. When you transfer a ticket, your online account records the transaction so you have a record of ticket usage for the entire season.

 

Ticket Exchange Program (Exchange tickets to games that you are unable to attend)


All Season Members »
  • Sunday-Friday Games:
    • Tickets to a game can be exchanged at least 24 hours in advance
    • Tickets must be equal of lesser value.
  • Saturday Games:
    • Tickets can be exchanged at least 24 hours in advance for any future game
      • Excluding July 3rd
    • Tickets must be equal or lesser value

 

Amnesty Nights


Amnesty Nights offer season members with unused tickets the chance to use those tickets for a different Redbirds game. Any valid unused season membership ticket from the 2017 season may be exchanged for the games listed below.

New in 2017, season members can now exchange their tickets for amnesty nights online, in addition to at the box office and via phone.

2017 Amnesty Night Schedule
DAY DATE FIRST PITCH OPPONENT PROMOTION
Monday August 7 TBA Omaha Storm Chasers  
Tuesday August 8 TBA Omaha Storm Chasers  
Wednesday August 9 TBA Omaha Storm Chasers  
Thursday August 10 TBA Omaha Storm Chasers  
Tuesday August 15 TBA Nashville Sounds  
Wednesday August 16 TBA Nashville Sounds  
Thursday August 17 TBA Nashville Sounds  
Sunday August 20 TBA New Orleans Baby Cakes  
Monday August 21 TBA New Orleans Baby Cakes  
Tuesday August 22 TBA New Orleans Baby Cakes  
Monday August 28 TBA Iowa Cubs  
Tuesday August 29 TBA Iowa Cubs  
Wednesday August 30 TBA Iowa Cubs  
Thursday August 31 TBA Iowa Cubs  

 


tucker cassella hughes zilz
S.J. Tucker
Email
901.722.0271
Mary Cassella
Email
901.722.0216
Alex Hughes
Email
901.722.0248
Keenan Zilz
Email
901.722.0218