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Contact Us

Contact the Bats Front Office Via Email
To contact the Bats Front Office via email please fill out the form below with your contact information and submit your question or comment. After you have submitted your information a confirmation email will be sent to the email address you provide below. Once your information has been received a Bats representative will review your question or comment.


Email Address *
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Phone Number
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GENERAL INQUIRIES
Mailing Address
Louisville Bats Baseball Club
401 East Main Street
Louisville, KY 40202


General Phone Numbers
Front Office: (502) 212-2287
Ticket Office: (855) 228-8497
Team Store: (502) 614-4509
Fax: (502) 515-2255


Front Office
To contact the Bats Front Office please call (502) 212-2287. The Front Office is open during normal business hours Monday-Friday, 9 am - 5 pm.

Ticket Office
To contact the Louisville Bats Box Office please call (855) 228-8497. The Box Office is open from 10 am - 5 pm, Monday-Friday. On weekends the Bats Box Office is open only on game days.

Team Store
To contact the Bats Gift Shop please call (502) 614-4509. The Team Store is open 11 am - 4 pm, Monday thru Friday.


Centerplate Concessions
To contact Centerplate, the Bats concessions provider, please call (502) 614-4508.

Donation Requests & Fan Packs
The Bats do not provide Fan Packs. However, the Bats are committed to the community and actively work with several non-profit organizations each and every season to provide donations. Donations are made in the form of tickets and various merchandise items. Due to the volume of requests, we require that all organizations complete our Online Donation Request Form.

Rain Outs & Delays
For rain out policy information please visit our
Rain Policy Page. Have a smartphone? Be sure to download the free Bats iPhone app and Android app to receive immediate notification when a game has been cancelled due to rain. Be sure to turn on your push notificatons within the app.

Videoboard Messages
Fans wishing to place a message on our videoboard must call the Bats Front Office at (502) 212-2287. All videoboard message requests must be made at least 24 hours in advance of the game date. Only birthday messages and anniversary messages will be approved.