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Front Office Staff


Click on the Albuquerque Isotopes' Office member's name to reveal full bio and email address.
Scouts: Please contact Isotopes Vice President / General Manager John Traub for tickets.



Ken Young President

Emmett Hammond Vice President / Secretary / Treasurer  

John Traub Vice President / General Manager

John Traub

Upon taking over as General Manager of the Albuquerque Isotopes in September 2003, John Traub has presided over a period of immense team growth and success. The Isotopes continually rank in the top 10 in attendance among all Minor League teams and in just 15 years of existence, the team has drawn over eight million fans. Under John's stewardship, the 'Topes and Isotopes Park have consistently hosted large events that have had a national scope, including Major League exhibitions, Manny Ramirez's 2009 rehab assignment, and the 2011 Triple-A Baseball National Championship Game.

John was named 2007 PCL Executive of the Year and the team was singled out for recognition as well, receiving the John H. Johnson Award as the PCL's best overall franchise. The team also received the prestigious 2007 Bob Freitas Award from Baseball America as the most complete franchise in Triple-A Baseball. John was also presented with the 2007 Ambassador Award by the City of Albuquerque Convention and Visitor's Bureau and currently serves on the board of directors for the Gildan New Mexico Bowl.

Having spent more than 20 years in the Pacific Coast League, John is a member of the PCL's Scheduling Committee and the Triple-A Marketing Committee, was formerly chair of the league's Travel Committee, and was instrumental in the creation of the Pacific Coast League PR Committee.

Prior to moving to Albuquerque, John spent 11 seasons with the PCL's Calgary Cannons (1992-2002). His titles included Director of Public & Media Relations (1992-96). Vice President of Baseball Operations (1997-1998), and Vice President & General Manager (1998-2002).

John co-authored his first book in 2012, entitled "Baseball ... A Helluva Life" - telling stories of the legendary life of Minor League Baseball executive Dave Rosenfield. The book is available online at As of November 15, 2012, "Baseball ... A Helluva Life" ranked #979, 762nd on's best-seller list.

The Los Angeles native began his career in 1988, serving as a public relations intern for the California Angels, where he remained as an intern for the better part of four seasons. He also worked as a public relations intern for the Los Angeles Dodgers during their 1988 post-season. He is a 1987 graduate of UCLA, earning a BA degree in Psychology. John, his lovely wife Liz, and their two children, Joe and Sophie, live in Albuquerque along with Walter, their Wire Fox Terrier.


Nick LoBue Vice President, Corporate Development

Nick LoBue

Nick LoBue enters his third year as the Vice President, Corporate Development and previously served as the Assistant General Manager for the Albuquerque Isotopes since baseball was re-instated to the Albuquerque area, 14 seasons ago.

Hailing from the suburbs of Chicago, Illinois, LoBue moved to Albuquerque, NM in 1992 with his wife of 44 years, Judy, along with their three children; now residing in Rio Rancho, NM. Since that time, he is now the proud grandfather to six grand children.



Cynthia DiFrancesco Director of Accounting & Human Resources

Cynthia DiFrancesco

Cynthia DiFrancesco is entering her ninth year with the Isotopes and seventh as Director of Accounting and Human Resources.

After obtaining her credentials through on-the-job application and training, Cynthia acquired a diverse background in bookkeeping and management throughout her years on the East Coast. She first began her career with the Isotopes as a bookkeeper but was quickly promoted to her current position.

Prior to venturing into the sports industry, Cynthia managed a local HVACR company for 10 years, in which she oversaw all back office operations.

Originally from Brooklyn, New York, Cynthia is a 1980 graduate from John Dewey High School and relocated with her daughter to Albuquerque in 1996 and today feels blessed to be a part of such a family, friendly environment!



Chrissy Baines Assistant General Manager, Business Operations

Chrissy Baines

Chrissy Baines is beginning her 16th season in Minor League Baseball, her 14th with the Isotopes. Chrissy's career in professional baseball began during the 2002 season with the Savannah Sand Gnats, Single-A club located in the South Atlantic League, as Director of Operations. In January of 2004, Chrissy joined the Albuquerque Isotopes as Director of Merchandise and in 2006 assumed the role as Director of Box Office and Retail Operations. Entering into the 2017 season, Chrissy's current role with the Isotopes is Assistant General Manager, Business Operations.

Originally from Rockmart, Georgia, Chrissy graduated from the University of West Georgia with a Bachelor's Degree in Sport Management. While away from the ballpark, Chrissy enjoys golfing, spending time with friends and spoiling her dog, Mya.


Kara Hayes Director of Retail Operations

Kara Hayes

Kara is beginning her 11th season in Minor League Baseball. Kara's career in baseball began during the 2005 season with the Isotopes as a Pro Shop Game Day Staff. In 2006, Kara joined the Isotopes full-time as the Retail Operations Manager. She also served as the Retail Manager for the Riverbanks Zoo and Garden in Columbia, SC from 2011-2013 and El Paso Chihuahuas in El Paso, TX from 2013-2014. She returned to the Isotopes as the Director of Retail Operations in the Fall of 2014.

Originally from Texas, Kara move to Albuquerque in 1991 and graduated from New Mexico State University with a Bachelor's Degree in History.


Mark Otero Box Office & Administration Manager

Mark Otero

Mark Otero is entering his 15th season with the Isotopes and third season as Box Office & Administration Manager. Having been very active in sports, Mark worked for the New Mexico Scorpions Hockey Team and the Albuquerque Thunderbirds NBA-D League Basketball team for over four years, prior to joining the Topes during their inaugural season in 2003.

Mark was born and raised in Albuquerque, New Mexico and attended Central New Mexico Community College. His interests when not at work include traveling, playing golf, hiking, fishing, and spending time with his friends and family.


Michelle Montoya Community Relations Manager

Michelle Montoya

Michelle Montoya joined the Isotopes in 2016 as the Community Relations Manager. She received her Master's degree from the University of New Mexico in May of 2015 in Professional Physical Education, with a concentration in Sport Administration. Additionally, she received her Bachelor's degree in Psychology from UNM in 2007.

Prior to joining the Isotopes, she was a Legal Assistant for the Rothstein Law Firm for 4 ½ years. She also was working as a Game Day Entertainment Representative for the Oakland Raiders for the 2015 season. She was a corporate development intern with Learfield Sports at UNM from 2012-15. Originally from Belen, her volunteer work has included the Albuquerque Christian Children's Home Auction Committee and Special Olympics of New Mexico among other various events.

In her free time, she enjoys going to the gym, boxing, singing and acting.



Michael Malgieri Retail Operations Assistant

Michael Malgieri

Michael is entering his third year as the Retail Operations Assistant after serving as an intern in retail and ticketing for the Isotopes 2014 season. His first experience in minor league baseball was as an intern with the Newark Bears of the Independent Can-Am League. He also assisted the South Orange Parks & Recreation Department for numerous years as well as working with event management at Elon University where he graduated with a Bachelor's of Science in Sport and Event Management.

A native of South Orange, New Jersey, Michael is a big fan of hometown Seton Hall University basketball, as well as the local New York sports teams including the New York Yankees, New York Knicks and New York Jets. Michael is a self-proclaimed Ken Jennings of Sports Jeopardy and his career goal is to be the next host of Jeopardy following in the footsteps of the legendary Alex Trebek.


Margaret Harris Front Office Assistant

Margaret Harris

Margaret began her baseball career with the Isotopes in 2009 as a game day ticket seller and is now entering her third season in a full-time role as the Front Office Assistant. Margaret grew up here in Albuquerque and attended the University of New Mexico where she got her Bachelor's Degree in Early Childhood Multicultural Education. She worked a year for Albuquerque Public Schools in a Pre- K classroom before joining the Isotopes full-time in 2014. Margaret will continue selling tickets for the Isotopes on game days and will now oversee the Front Office operations for the team.

Margaret enjoys reading, writing and doing crafts.




Adam Beggs Assistant General Manager, Sales & Marketing

Adam Beggs

Adam Beggs is beginning his 15th season with the Albuquerque Isotopes. Adam's career in baseball began in 2003 as a Sales and Promotions intern, joining the Isotopes' full-time in 2004 as a Season Ticket and Group Sales Representative. In 2006, Adam became the Director of Ticket Sales and he assumed his current role as Director of Sales and Promotions in 2008.

Prior to joining the Isotopes, Adam spent two summers as an intern in the prestigious Cape Code Baseball League and taught PE at Bandelier Elementary School located in Albuquerque. Adam received his Bachelor's Degree in Marketing from Dakota Wesleyan University located in Mitchell, South Dakota. He then went on to receive his Master's of Science in Sports Administration and his MBA in Marketing from the University of New Mexico.

Adam and his wife, Courtney, live in Albuquerque with their three children, Cooper, Hayden, and Beckett.


Jason Buchta Season Ticket & Group Sales Manager

Jason Buchta

Jason Buchta was named as the Season Ticket and Group Sales Manager in September of 2014. Jason originally joined the Isotopes as a Ticket Sales Intern in February of 2008 and served as a Season Ticket and Group Sales Representative in September of 2008 until his recent promotion. Jason graduated from Texas Tech University with a Master's Degree in Sport Management.

While away from The Lab, Jason enjoys skiing and cycling in his spare time, and is an active member or Rio Rancho Regional Chamber Visionaries, Albuquerque Football Officials Association, and New Mexico Touring Society. He also serves on the Board of Directors of Young Professionals of Albuquerque as their Membership Chair.


Dylan Storm Marketing & Promotions Manager

Dylan Storm

Dylan Storm is entering his fifth season with the Albuquerque Isotopes. He started working with the team in 2013 as a Sales and Promotions intern and was hired on full-time following the season.

A native of Santa Barbara, California, Dylan earned his B.A. in English from the University of California, Santa Barbara in 2009. His career in sports began that same year, coaching high school track and field for his former Dos Pueblos Chargers. During this time, he also volunteered in the athletic department at Santa Barbara City College. In August of 2011, he moved to Albuquerque to begin a master's degree in Sport Administration at the University of New Mexico. While completing his degree, he was an Assistant Academic Advisor to student-athletes and interned in the athletic development office assisting with the Annual Fund and Major Gifts.

Dylan can be seen at games emceeing on-field promotions or be heard voicing Isotopes radio and television commercials.


Aaron Robinson Ticket Sales Executive

Aaron Robinson

Aaron Robinson is entering his third season with the Isotopes and his third in Minor League Baseball.

Prior to joining the Isotopes, Aaron sold memberships for Sports and Wellness and was a manager for Southwest Promotions for eight years which originally brought him to Albuquerque.

Originally from Grand Rapids, MI Aaron has been involved in sports his entire life. Aaron is a die hard Detroit Tigers, Detroit Lions and Michigan Wolverines fan.


Malcolm Smith Ticket Sales Executive

Malcolm Smith

Malcolm is entering his fourth season with the Isotopes as a Ticket Sales Executive, having previously worked with the Washington Wild Things as the Administrative Coordinator and has held positions in the world of hockey with the Binghamton Senators (AHL) and the Elmira (New York) Jackals (ECHL).

Malcolm's first internship was with the Helena Brewers during the 2006 season. After his time in Helena, Malcolm also had the opportunity to complete internships in Idaho and West Virginia during the 2007-2009 Baseball Seasons.

Malcolm hails from Pittsburgh,PA and graduated from Colby-Sawyer College (New London, NH) with Bachelor's Degrees in both Business Administration as well as Exercise & Sports Science, with a focus in Sports Management). In his free time, Malcolm enjoys traveling and enjoys refereeing (and watching) Rugby.


Terry Clark Ticket Sales Executive

Terry Clark

Terry Clark is entering his third year as an Ticket Sales Executive with the Isotopes after working as a Sales and Promotions Intern during the 2014 season.

Terry started his career in baseball with the Princeton Rays, Rookie Affiliate of the Tampa Bay Rays, as a game operations intern during the 2012 season. After receiving his Bachelor's Degree in Sports Management from Bowling Green State University, he then worked as a Seasonal Ticket Sales Representative for the Kannapolis Intimidators, Single-A Affiliate of the Chicago White Sox.

A native of Northeast Ohio, Terry enjoys cheering for the Cleveland Cavaliers, Indians, and the Browns. He is hoping, in the upcoming future, that the Browns will make the Super Bowl.


Alex Clark Ticket Sales Executive

Alex Clark

Alex graduated from Lock Haven University of Pennsylvania in 2016 with a Bachelors Degree in Sports Administration. He previously had interned with the Rochester Red Wings during the 2016 season before moving to Albuquerque to join the Isotopes.

Originally from a small town in Upstate New York, just off the Tug Hill Plateau, Alex has learned to love the snow and enjoys snowboarding and snowmobiling. Having played baseball his entire life, he takes every chance he can get to play the game. His TV set is continuously tuned to MLB Network to catch the latest Yankees news.



CJ Scroger Ticket Sales Executive

CJ Scroger

CJ graduated from Niagara University, located just a couple of miles from Niagara Falls, with a degree in Sports Management. At Niagara, he served as President of the Sports Management Association, and spent two seasons supervising game day staff for the Niagara Athletic Department during Division I ice hockey games. Before joining the Isotopes, CJ interned with the Rochester Red Wings (Triple-A affiliate of the Minnesota Twins), Batavia Muckdogs (Short-A affiliate of the Miami Marlins) and Atlantic Hockey Sports Properties. CJ also worked five years at Buffalo Bills Training Camp.

CJ is a native of Rochester, NY and moved to Albuquerque in January of 2018 to join the Isotopes organization. In his free time, CJ enjoys watching and playing golf, hockey, and baseball.



Kris Shepard Game Production Manager

Kris Shepard

The 2017 season will mark Kris Shepard's 14th year with the Isotopes, and eighth season as a full-time staff member. As Game Production Manager, Kris is responsible for content creation for the videoboard and digital signage throughout Isotopes Park, writing game day scripts, directing staff in the PA booth, and overseeing all aspects of the Isotopes video production.

A founding member of the Rio Grande Chapter of the Society for American Baseball Research (SABR), Kris finds pleasure discussing the history of the game with fans of all ages and is always looking for new ways to increase the overall fan experience at Isotopes Park. Kris' hobbies include photography, conducting historic research, gardening, and collecting vintage baseball cards.


Paul Hartenberger Suite Relations Manager

Paul Hartenberger

Paul Hartenberger was born in Oklahoma City and grew up in Niagara Falls, NY prior to getting his Bachelor's Degree in European History and English from Valparaiso University. After college, Paul spent two years in the Peace Corps in Akkalkot, Maharashtra State, India working with farmers to introduce hybrid seeds and family poultry farming.

Upon return from India, Paul got his Master's Degree in South Asian History from the University of California/Berkeley and joined CARE International, working as a CARE Regional Director in Calcutta, Bhopal (Madhya Pradesh), and New Delhi for over five years along with another two years in Guatemala and Indonesia.

In 1976, Paul became a Commissioned Foreign Service Officer with the U.S. Department of State and the United State Agency for International Development (USAID) in the health field and spent the next 25 years with his wife Doris and two daughters, Kim and Lisa, working in Honduras, Nicaragua, Haiti, Bolivia, El Salvador, and Zambia.

Having been a catcher in high school and college, Paul happily joined the Isotopes in November 2002 and has been the 'Topes Suite Relations Manager since the 2003 inaugural season.



Kevin Collins Director of Public Relations

Kevin Collins

Kevin was named the Isotopes Director of Public Relations in November of 2015, with the 2016 season being his first full campaign with the Isotopes. Before coming to Albuquerque, Kevin had stints with the PCL's Memphis Redbirds (2015), the International League's Lehigh Valley IronPigs (2014), and the Eastern League's Trenton Thunder (2013). Before entering the world of Minor League Baseball, Kevin worked at a number of radio stations throughout the Greater Philadelphia Area.

A native of Philadelphia, Kevin has a degree in Communication and Media Studies from Northeastern University (Boston, MA) and is a proud graduate of La Salle College High School (Wyndmoor, PA). When not at Isotopes Park, Kevin enjoys discussing the intricacies of Star Wars, actively misses his Goldendoodle, Bailey, and enjoys rooting for his hometown Philadelphia teams, as painful as that may be.


Andrew Cockrum Public Relations Assistant

Andrew Cockrum

Andrew Cockrum joined the Isotopes in 2016, after spending the previous two years as the Public Relations/Baseball Operations Assistant for the Pacific Coast League office in Round Rock, TX. He also served as a Media Relations Assistant for the San Diego Padres Triple-A affiliate and former PCL member, the Tucson Padres from 2012-13.

The University of Arizona alum graduated in May 2013 with a Bachelor's Degree in Journalism and minor in Communications. During his time in Tucson he worked for the Arizona Daily Star and wrote a weekly column covering Minor League players from Southern Arizona. Prior to attending UofA, he spent two years at Sul Ross State University in Alpine, TX where he played baseball for the Lobos under Head Coach Bobby Mesker in the American Southwest Conference. As a catcher he earned the team's "Lobo Spirit Award" his freshman season at the NCAA Division III school. Raised in Sedona, AZ Andrew's hobbies include hiking, photography, and cooking.


Josh Suchon Broadcaster

Josh Suchon

Josh Suchon became the fourth radio play-by-play announcer in Albuquerque Isotopes' history when he took over in March 2013. He brings extensive baseball experience and a unique multi-media background to the Isotopes radio booth.

Suchon was the co-host of "Post Game Dodger Talk" on 790 KABC in Los Angeles and the reporter on the Dodgers Radio Network from 2008-11. Suchon and co-host Ken Levine were named the second-best local sports talk show by the LA Daily News in 2008 and the third-best in 2009 and 2010. Suchon also broadcasted Dodgers spring training games on radio and TV in those years as well.

His career began as a newspaper reporter at The Oakland Tribune, where he worked from 1997-2007, including the final seven years as a traveling Major League Baseball writer who covered the Oakland Athletics (2004-06) and San Francisco Giants (2000-2003).

Suchon switched from writing to broadcasting in 2007. His first stop was the play-by-play announcer for the Modesto Nuts in the High-A California League for AM 970 ESPN Radio. He also did morning sports updates, the high school football game of the week, and co-hosted an afternoon show, "JJ, Josh and the Mouth."

His play-by-play credits include: college and high school basketball on ESPNU; college basketball, softball and the Area Code Games on ESPN3; NBA's D-League, high school football, volleyball, and basketball on Time Warner Cable's SportsNet LA; men's basketball on Mountain West Digital, and WCC Digital; UC Santa Barbara women's basketball on KNTS in 2010-11; and radio play-by-play for the Watertown Indians of the New York-Penn League in 1996.

In 2013, Suchon authored his second book, "Miracle Men: Hershiser, Gibson and the Improbable 1988 Dodgers" and is available in bookstores nationwide. Suchon's first book was published in 2002, "This Gracious Season: Barry Bonds & The Greatest Year in Baseball" about Bonds' record-breaking, 73-homer season.

Suchon studied Radio-TV journalism at San Diego State University from 1991-96. He held the positions of baseball beat writer, football beat writer, Sports Editor and Editor in Chief at The Daily Aztec. He also did play-by-play of football, basketball, and baseball for campus radio station KCR. Suchon interned at ESPN in the Summer of 1995 in Bristol, CT.

Josh is available to speak to civic, business, and other community groups. Please contact our Community Relations Dept. via e-mail to book him for your upcoming event.


Alvin Garcia Graphic Designer

Alvin Garcia

Bio Coming Soon



Bobby Atencio Director of Stadium Operations

Bobby Atencio

Bobby Atencio is entering his 12th season with the Albuquerque Isotopes as the Director of Stadium Operations.


Tony Troyer Stadium Operations Assistant

Tony Troyer

Bio coming soon.


Ryan Maxwell Travel Coordinator & Home Clubhouse Manager

Ryan Maxwell

Maxwell returns for his fourth year with the Isotopes after spending two seasons as the Clubhouse Manager for the Lake Erie Crushers of the Frontier League. Ryan oversaw both the home and visiting clubhouse as well as the umpires while in Lake Erie.

In 2009 and 2010 Ryan worked for the Texas Rangers in the Visiting Clubhouse as a clubhouse attendant. In 2010 he got to experience both a big league Spring Training and the excitement of the World Series.

Ryan followed his wife, Jessie, to Albuquerque when she obtained a Neonatal-Fellowship at the University of New Mexico. They love to spend time with their "kids" - a dog named Henry Aaron, two cats - Cari and Carter and a turtle named Herman.



Clint Belau Head Groundskeeper

Clint Belau

Bio coming soon.


Ryan Coleman Assistant Groundskeeper

Ryan Coleman

Bio coming soon.



Nick Korth Assistant General Manager

Ryan Curry Head Chef

Angela Goniea Office Manager