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A to Z Convenience Guide

A TO Z CONVENIENCE GUIDE

Welcome to Trustmark Park, home of the Mississippi Braves. Trustmark Park opened in April 2005 as one of the finest facilities in Minor League Baseball. With a capacity of 8,480, Trustmark Park ranks fourth in the Southern League behind Jacksonville, Birmingham and Huntsville in total seating capacity. To add to the fan experience, each seat in the seating bowl has a chair back, armrests and cup holders.

This Trustmark Park Convenience Guide was developed with one goal in mind: to assist our guests in becoming familiar with a facility that is not your typical ballpark. A variety of accommodations are offered to make your experience enjoyable. The Mississippi Braves take pride in serving guests and hope the Trustmark Park experience brings you back many times in the future.

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ADDRESS AND PHONE NUMBERS
Mississippi Braves
c/o Trustmark Park
1 Braves Way
P. O. Box 97389 (39288)
Pearl, MS 39208

Executive Offices: 601.932.8788
Individual Game Sales/Ticketmaster: 601.932.8788, 888-BRAVES4 or 800.653.8000

ALCOHOLIC BEVERAGES
Alcoholic beverages may not be brought into Trustmark Park. Guests are required to provide photo ID when purchasing alcoholic beverages. The sale of alcoholic beverages ends at the bottom of the seventh inning.

ANIMALS
Certified service dogs or service dogs in training for guests with disabilities are welcome. All other animals are prohibited.

ATM MACHINE
For the convenience of our guests, there is a Trustmark Bank ATM located in the ballpark.

AUTOGRAPH POLICY
Fans may seek autographs from the time gates open until game time. Fans are allowed, under the direction of the usher staff, to seek autographs from the outfield side of each dugout.

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BAGS
Bags can be no larger than 16" x 16" x 8" and will be subject to inspection upon entry in accordance with Minor League Baseball security regulations. See Prohibited Items for more information.

BANNERS AND SIGNS
Banners may not obstruct the view of guests. Banners and signs must be baseball related and may not bear a message that is slanderous, obscene, vulgar or indecent and inappropriate for viewing by children, contain "fighting words" likely to provoke a breach of peace or contain commercial advertising or commercial product or service identification. Banners may not be hung or attached to any property at Trustmark Park. Banners and signs must be made of lightweight material; such as vinyl, cardboard or poster board. The Braves reserve the right to remove any banner at any time.

BATTING PRACTICE
Batting practice is not open to the public. Several times during the season, batting practice will be open to season ticket holders. Season ticket holders will receive advance notification of dates and times.

BETWEEN INNINGS
Many promotions occur throughout the course of the game. Some of them include the following:
Dizzy Bat Race - Watch as two fans spin themselves dizzy and then race to the finish line.
Mascot Race - One child is chosen to race a mascot around the bases.
Human Hamster Race - Imagine, hamsters in their plastic balls racing across the field.
7th Inning Stretch - One, hopefully talented, fan is chosen to lead the crowd in "Take Me Out to the Ballgame"

BIRTHDAY GREETINGS
Guests can celebrate their birthday with a PA announcement when the Mississippi Braves Foundation receives a charitable donation (minimum donation is $5). All requests, with donation enclosed, must be submitted in writing, clearly printed and received at least seven days in advance of the desired game date. All donations are contributed to a local charity. For more information, call 601.932.8788.

* Dream Cakes Birthday Parties: There is a minimum of 10 children required to book a party at Trustmark Park. Parties include pizza, Coca-Cola, slice of Dream Cakes birthday cake, ice cream, a M-Braves cap and a fun zone wristband. The party child also receives a Mississippi Braves pennant, replica mini bat and baseball. Parties are booked first come, first served after receiving a $150 non-refundable deposit. The deposit goes toward your final balance. Call 888-BRAVES4 for more information.

BOX OFFICE HOURS
Non-Game Days:
Monday - Friday: 9:00 AM to 5:00 PM
Saturday - Sunday: Closed
Game Days:
Monday - Saturday: 9:00 AM - start of the 7th inning
Sunday: 12:00 PM - start of the 7th inning

BRAVES BUCKS
Braves Bucks are sold in increments of $5 and are good as cash in the ballpark. Braves Bucks are redeemable for food, beverages and retail items at Trustmark Park. For more information on this convenient alternative to using cash or credit cards at Trustmark Park, call 601.932.8788.

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CAMERAS/CAMCORDERS
Hand-held video cameras and still cameras for personal use may be brought into the ballpark, provided no game action is recorded in accordance with Minor League Baseball regulations. Please be courteous to guests around you when taking pictures. Equipment may not obstruct the view of other guests. Camera cases will be inspected prior to entrance into the ballpark. Tripods and monopods are prohibited.

CELLULAR PHONES
The use of cell phones is permitted provided they do not interfere with another guest's ability to enjoy the game.

CHARITABLE DONATIONS
The Mississippi Braves donate to local charities through a variety of promotions such as the Friday Night Tennis Ball Toss. Occasionally, silent auctions are held on Saturday home games. The proceeds from these auctions are also donated to area charities. 

CHILDREN - SEE KIDS

CONCESSIONS
A wide variety of food and beverages is available throughout the ballpark at permanent locations, numerous portable stands and one restaurant. Trustmark Park includes not only traditional ballpark fare but also plenty of foods with Mississippi flavor. Traditional ballpark favorites such as hamburgers, hot dogs, nachos, sodas, popcorn, peanuts and Cracker Jacks can be found at many of the concession stands.

COOLERS - SEE PROHIBITED ITEMS

CREDIT CARD POLICY
MasterCard, Visa and American Express are accepted at ticket windows, concession stands, the restaurant and merchandise locations in Trustmark Park.

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DIRECTIONS TO TRUSTMARK PARK
* From North of Jackson (1-55 S, I-20 E)
Take I-55 S toward McComb. Merge onto 1-20 E via Exit 94 toward Meridian/Hattiesburg. Take the MS-49 exit (Exit 47 B) toward Flowood and merge onto MS-49. Turn right onto Highway 80 at the stoplight. Turn right on Bass Pro Drive and follow Bass Pro Drive and turn left into the North or South parking lots of Trustmark Park.

* From South of Jackson (I-55 N, I-20E)
Take I-55 N toward Jackson. Merge onto I-20 E via EXIT 92 B toward Meridian. Take the MS-49 exit (Exit 47 B) toward Flowood and merge onto MS-49. Turn right onto Highway 80 at the stoplight. Turn right on Bass Pro Drive and follow Bass Pro Drive and turn left into the North or South parking lots of Trustmark Park.

* From West of Jackson (MS Hwy 80)
From MS-80, after the MS-49 stoplight, turn right on Bass Pro Drive and follow Bass Pro Drive and turn left into the North or South parking lots of Trustmark Park.

* From South of Jackson (MS Hwy 49)
Take the MS-49 exit (Exit 47 B) toward Flowood and merge onto MS-49. Turn right onto Highway 80 at the stoplight. Turn right on Bass Pro Drive and follow Bass Pro Drive and turn left into the North or South parking lots of Trustmark Park.

* From East of Jackson (MS Hwy 80)
From MS-80, turn right on Childre Drive and follow Childre Drive south and turn right into the North or South parking lots of Trustmark Park.

* From East of Jackson (I-20 W)
From I-20 westbound, take the MS-49 exit (Exit 47) toward Flowood and merge onto MS-49. Turn right onto Highway 80 at the stoplight. Turn right on Bass Pro Drive and follow Bass Pro Drive and turn left into the North or South parking lots of Trustmark Park.

DISABLED GUESTS
With the help of an Americans with Disabilities Act (ADA) consultant, Trustmark Park was designed to be universally accessible and comfortable for all guests. As part of the Braves Fans First Quality Service Guarantee, Trustmark Park provides services and amenities specifically for the disabled fan. These include disabled parking, elevators, wheelchair seating, accessible restrooms and signage in Braille, lowered concession counters and drinking fountains. For further information, including ticket availability and pricing, please call 601.932.8788.

DISTRIBUTION OF MATERIALS
All of the following are prohibited on the private property of Trustmark Park and in the parking areas that surround it:
* Distribution of leaflets or other printed material
* Distribution of products or performing of services, whether for a consideration or free
* Taking surveys or otherwise interfering with the free movement of guests
* Tickets may not be resold at Trustmark Park

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ELEVATORS
Two elevators are conveniently located in the ballpark to service our suite and party deck guests.

ENTRANCES
* Main Gate: Located on the South side of Trustmark Park
* VIP Gate: Located on the West side of Trustmark Park, this entrance is for suite holders and season ticket holders
* Left Field Gate: Located on the North side of Trustmark Park

EXIT / RE-ENTRY
Guests are not allowed to leave Trustmark Park and return on the same ticket.

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FAN MAIL
Fan mail should be sent to the following address:

Player Name
c/o Mississippi Braves
P.O. Box 97389
Pearl, MS 39288

FIELD
Approximately 110,000 square feet of tifway 419 hybrid Bermuda grass. Under the playing surface lies 8,000 feet of drainage pipes connected to three 40 horse power engines that pump 2,500 gallons of water per hour and drains 8 to 10 inches of water per hour. The field irrigation system has 70 sprinkler heads that spray 3-5 gallons of water per minute per head. Turf for the field is grown in the bullpens.

FIELD DIMENSIONS
Right Field 332'
Center Field 402'
Left Field 330'

FIELD OF DREAMS
Field of Dreams teams are selected on a first come, first served basis. Contact the Mississippi Braves at 601.932.8788 or mississippibraves@braves.com to book a date for your little league team (ages 4-12). The Mississippi Braves will honor up to three teams per game. Teams must meet at Customer Service at least 45 minutes prior to first pitch. A member of the M-Braves Promo Team will escort the teams down to the field. They will stand with the players during the singing of the National Anthem and then return to their seats. There is no additional cost other than the price of tickets to enter the game. 

FIRST AID
The American Medical Response first aid station is located on the concourse level and is staffed with medical personnel. If medical assistance is needed, please notify the nearest Braves personnel or proceed to the first aid station.

FOUL BALLS
Guests are welcome to keep any foul balls hit into the stands. Please do not interfere with a ball in play, especially those guests sitting at field level. Minor League Baseball rules call for the ejection of guests that interfere with a ball in play.

FUNDRAISERS
Contact the Mississippi Braves Front Office at 601.932.8788 for more information on fundraising opportunities for your group or organization. 

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GAME TIMES
Refer to the current schedule. Because of Minor League Baseball television agreements, the starting times of some games are tentative and subject to change. Time changes can potentially occur up to 10 days prior to a scheduled game date. Guests should be advised that game tickets are honored on the game date listed regardless of the time change. No refunds or exchanges will be given. Guests should be aware of this possibility. Log on to www.mississippibraves.com or check other media outlets for any time changes that may occur.

GATE OPENINGS
Gates open one (1) hour prior to first pitch. Gate openings are subject to change at a moments notice due to unexpected player rehabs, special events or special guests. For more information, contact the M-Braves Front Office at 601.932.8788.

GROUP OUTINGS
Guests interested in bringing a group to the ballpark should contact the M-Braves Front Office at 601.932.8788. The Mississippi Braves offer many ways to enjoy a day at the park. Two popular areas you may book a group or party are:

*Bud Light Picnic Pavilion
Located on the left field side of Trustmark Park. This area is a two-tiered pavilion with picnic table seating. Groups must guarantee a minimum of 100 guests to book this area. Maximum 325 guests.

*Mitchell Signs Party Decks
Located on the first and third base sides of the suite level at Trustmark Park. Each terrace accommodates up to 50 guests. Groups must guarantee a minimum of 30 guests to book these areas. Maximum is 50 guests.

GUEST CODE OF CONDUCT
Guests must refrain from conduct that is inconsistent with the fun, family atmosphere that should prevail at Trustmark Park and the Trustmark Park experience, including but not limited to: interfering with other guests' ability to enjoy the game; using foul or abusive language or gestures; appearing to be in a drunken or diminished capacity; failure to produce a ticket on request or sitting in a seat which is not ticketed; possession of noise makers, balloons, beach balls, nets or laser pointers; interfering with a ball in play; and throwing objects on or entering the playing field. Violators are subject to ejection and possible arrest.

GUEST RELATIONS
Located on the first base side concourse level, Guest Relations/Customer Service is staffed with friendly, knowledgeable representatives who will assist you with questions, concerns and requests for information.

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INCLEMENT WEATHER
On days when inclement weather is in the forecast, tune to WAPT for Live Doppler 16 Radar with the Mississippi Braves official meteorologist David Hartman or log on to www.thejacksonchannel.com or www.mississippibraves.com for updates on the game's status. Fans can also visit facebook.com/mbraves or twitter.com/mbraves for the latest news and updates.

INTERNET
Tickets, schedules, merchandise, up-to-the minute Braves news, live game audio casts, history, stats, scoreboard, community news, free e-newsletters . . . it is all available on the official website of the Mississippi Braves: www.mississippibraves.com. Fans can also visit facebook.com/mbraves or twitter.com/mbraves for the latest news and updates.

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KIDS
* BABIES/TODDLERS TICKETS
Children ages three and under may be admitted to Trustmark Park and Mississippi Braves games without a ticket. However, they must sit in the lap of an accompanying adult. Children four and above require a ticket.

* FUN ZONE
The Family Fun Zone offers a safe environment for children to play. This area includes an inflatable slide, speed pitch, batting cage and bounce house. Weather permitting.

* KIDS RUN THE BASES
On Sundays, kids 14 and under are invited to run the bases on the field after the game. Weather permitting.

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LOST AND FOUND
To report or claim lost articles, contact M-Braves personnel or visit Customer Service located on the first base side of the concourse. For more information, guests may call 601.932.8788.

LOST CHILDREN / LOST ADULTS
Lost Children/Adults will be escorted to Customer Service and a PA announcement will be made to aid in the reuniting of children and adults.

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MASCOTS
TRUSTY, TOMMY HAWK, MRS. IPPI and MR. IPPI: These cheerful performers in Braves jerseys provide fans with a fun-filled day at the ballpark. Whether it's singing "Happy Birthday" handing out goodies or starting a cheering section, these performers are sure to entertain and amuse guests of all ages. 

MEDIA GUIDES
To order media guides, please send a money order or credit card information to:

Mississippi Braves
Attn: Media Guide
P O Box 97389
Pearl, MS 39288

or call 888-BRAVES4

Media Guides are $5 plus $5 shipping and handling for a total of $10. Make checks payable to the Mississippi Braves.

MEETINGS AND BANQUETS
Looking for a unique place to host a wedding, banquet or corporate event? Trustmark Park and the Farm Bureau Grill are available on non-game days for select events. For more information, call the M-Braves at 601.932.8788.

MERCHANDISE
EXTRA INNINGS TEAM STORE: A retail center featuring a large variety of Mississippi Braves and Atlanta Braves merchandise and apparel. As fans enter the store, they can view a line of television monitors that broadcast other Major League Baseball games in progress.

Non-Game Day Hours:
Monday - Friday: 9:00 AM to 5:00 PM
Saturday and Sunday: Closed

Game Day Hours:
Monday - Friday: 9:00 AM to End of Game
Saturday: 9:00 AM to End of Game
Sunday: 12:00 PM to End of Game
Some exceptions apply. Please call 888-BRAVES4 for holiday hours.

MINOR LEAGUE BASEBALL
Founded in 1901, Minor League Baseball is based in St. Petersburg, Florida. The home office is located at 201 Bayshore Drive S.E., St. Petersburg, FL 33701, and the main phone number is 727-822-6937. Click here for contact information for the Minor League Baseball staff, the 17-member Board of Trustees, and the Affiliated Members and Council of League Presidents.

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NATIONAL ANTHEM
Those interested in performing the National Anthem at Trustmark Park should send a video of you or your group singing the "Star Spangled Banner" a cappella, including your contact information to:

Mississippi Braves
Attn: National Anthem
P.O. Box 97389
Pearl, MS 39288

E-mail questions to: mississippibraves@braves.com

Please do not send CDs. Only performers who have a video on file with the Mississippi Braves will be allowed to perform.

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OFFICE STAFF
To view our Office Staff click here.

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PARKING
There is no parking fee. Season ticket holders have the option to purchase a VIP parking pass when purchasing their season tickets. It is recommended that guests arrive early.

HANDICAPPED PARKING is available in the lot located off Childre Road, across the street from the administrative offices and is available on a first-come, first-serve basis. Only vehicles with a valid, state issued disabled parking permit or license plate will be permitted to park in the disabled spaces.

The Trustmark Park parking lot is maintained by the City of Pearl.

PRE-GAME FESTIVITIES
One lucky boy or girl will have the opportunity to be honorary bat boy/bat girl or the play ball caller. Children are selected randomly prior to the ballgame.

PROHIBITED ITEMS
To ensure the safety of our guests, the following items are prohibited from being brought into Trustmark Park: food and beverages of any kind, alcohol/liquor and illegal drugs; cans, glass bottles, bota bags or wineskins; bags exceeding 16"x16"x8"; ice chests or coolers; camera tri, dual or single leg pods by non-media personnel; folding chairs or tables or devices used as such; sticks, clubs (including signs attached to sticks) or full size brooms; fireworks, firearms knives or other weapons; bullhorns, noise makers or confetti; framed or oversized backpacks, noise makers, balloons, beach balls and other inflatable items.

PROMOTION SCHEDULE
Please call 601.932.8788 to have an updated calendar mailed to you or click here.

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QUESTIONS
Do you have a question that has not been answered in our Trustmark Park convenience guide? Email your questions to mississippibraves@braves.com or call 601.932.8788.

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RADIOS
Personal radios sets with headphones are permitted inside Trustmark Park.

RAIN DELAYS
The right to postpone the playing of a game is vested in the home club with the exception of the final series between two clubs, at which time the responsibility shifts to the Umpire-in-Chief. Once a game has started, the Umpire-in-Chief determines if a game should be suspended, when it can be resumed or if it should be terminated because of bad weather or unfit playing conditions. The Official Playing Rules provide that when a game has been temporarily suspended, umpires must wait at least 30 minutes before calling the game.

RESTAURANT
The Farm Bureau Grill is a full service restaurant beyond the right field wall that overlooks the playing field and is open year round for parties, meetings and corporate events. The restaurant is open during games and is open to the public for lunch on game days, 11 AM to 2 PM.

RESTROOMS
A total of 16 restrooms (7 men's, 7 women's and 2 family) are conveniently located throughout the park: Concourse Level and Suite Level.

RISKS OF BASEBALL
Guests assume all risks and dangers inherent in and incidental to attending a baseball game, whether occurring prior to, during or subsequent to the actual play, including but not limited to injury from thrown or batted balls, thrown bats or fragments thereof and spectators' conduct. Accordingly, neither The Braves nor their opponent nor any of their respective players nor the City of Pearl nor their respective employees, independent contractors and agents shall in any way be liable therefore. Guests must be vigilant at all times and must recognize the many elements that can distract their attention from the game, including but not limited to the video boards and scoreboards and the activities of the Braves Mascot Team and others.

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SCHEDULES
Mississippi Braves pocket schedules are available at the ticket windows, Customer Service, Extra Innings Team Store or by mailing a self-addressed stamped envelope to:

Mississippi Braves
Pocket Schedules
P.O. Box 97389
Pearl, MS 39288

or by emailing a request to mississippibraves@braves.com

or by calling 601.932.8788

SEASON TICKETS
Guests interested in information on a full-season ticket plan should call 601.932.8788 or log on to www.mississippibraves.com. Special benefits for season ticket holders include exclusive player autograph sessions, player luncheons, discounts at the Extra Innings Team Store and postseason ticket options. Click here for a full list of benefits.

SEATS
All seats are angled toward the infield by a combination of bowl geometry and redirected seating. All seats have a chair back, arm rests and are equipped with cup holders.

SMOKING
Trustmark Park is primarily a smoke-free facility. Smoking is permitted in designated areas only. Smoking is prohibited in the seating bowl, concourses, and restrooms and in all premium-seating areas.

SOUTHERN LEAGUE
The Mississippi Braves are in the South Division of the Southern League of Minor League Baseball. Please visit the Southern League website for more information on the Southern League.

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TAILGATING
Tailgating is not permitted at Trustmark Park.

TENNIS BALL TOSS
Every Friday night, you can purchase tennis balls and toss them in targets to win cash and prizes. Weather permitting.

TICKET INFORMATION
Season Ticket and Group Sales: 601.932.8788
Individual game tickets: 888-BRAVES4 or 601.932.8788 Ticketmaster: 800.653.8000
Fax Ticket Orders: 601.936.3567

* ONLINE: www.mississippibraves.com

* IN PERSON: Ticket windows are located at the South corner of the ballpark off Childre Road and the North corner located near left field. Non-game day hours of operation are from 9:00 AM to 5:00 PM, Monday-Friday, closed on Saturday and Sunday. Game day hours of operation are Monday-Saturday from 9:00 AM through the start of the 7th inning; Sunday 1:00 PM games, from 9:00 AM through the start of the 7th inning; Sunday 5:00 PM games, from 1:00 PM through the start of the 7th inning. Phone orders for tickets on game days stops 1.5 hours before gates open. 

* OFFICIAL GAME: A game becomes official after 4 1/2 innings, if the Braves lead. Otherwise, five full innings must be completed before it is considered a regulation game.

* RAINOUT POLICY: If a game that is legal under Minor League Baseball rules is not played on the date of the game ticket, the following will apply: If less than 5 innings of a game (4 1/2 if the Braves lead) are played, your paid rain check coupon may be exchanged at the Trustmark Park ticket windows or by mail for a ticket of the same price (if available) for any succeeding regular season game. There are no refunds or exchanges of expired tickets. In the event the second game of a double header is rained out there is no rain check. There are no rain checks or refunds for parking.

* RE-ENTRY: There is a no re-entry policy in effect at Trustmark Park.

* SCALPING: Tickets may not be resold at Trustmark Park or in any of the parking areas that surround it. Tickets associated with such transactions are subject to confiscation. Individuals engaged in scalping tickets may be subject to arrest. Guests are warned, in many cases, tickets offered for sale by scalpers are misrepresented or stolen.

* RESERVATION TICKETS: Orders placed over the phone may be picked up at Will Call, during regular business hours or game day hours, using a photo ID of the person listed as picking up tickets at time of purchase. When leaving tickets for a third party, please notify them to bring a photo ID when picking up Will Call tickets.

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UMBRELLAS
Umbrellas are permitted inside Trustmark Park. Please be considerate of guests around you when using an umbrella.

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VIDEO BOARD
The Mississippi Braves installed a fully integrated custom scoring and video display system from Daktronics at Trustmark Park. The display system includes a ProStar® VideoPlus display, measuring 14 feet by 20 feet. ProStar® VideoPlus technology, available only from Daktronics, uses the latest in red, green and blue (RGB) light emitting diode (LED) technology to present live and recorded video images, colorful animation and vivid graphics with incredible brightness and wide angle visibility. ProStar® LED video display technology offers a long lifetime, with minimal maintenance and low power consumption, providing value and excitement for years to come.

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WATER FOUNTAINS
There are two water stations at Trustmark Park. These stations are wheelchair-accessible.

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