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A to Z (Fan Guide)

Address and Telephone
Dozer Park, 730 SW Jefferson Street, Peoria, IL 61605. The executive office phone number is (309) 680-4000. The team email address is feedback@chiefsnet.com and the team's official website is peoriachiefs.com.

Alcohol Regulations
All persons purchasing alcoholic beverages must have valid photo ID and be twenty-one (21) years of age in compliance with Illinois liquor laws. Acceptable forms of identification include a valid Illinois driver's license, an Illinois non-driver's I.D., a military I.D. or a passport. It is unlawful to purchase alcohol for minors.

ATM
Dozer Park features one, 24 hour CEFCU ATM located outside of the main gate behind sections 109-110.

Behavior
The Peoria Chiefs strive to provide family-oriented experience. We ask that the behavior of our fans be in accordance with this atmosphere. Therefore, the use of disruptive and vulgar language or gestures is prohibited. If your enjoyment of visiting Dozer Park is being interrupted by the behavior of another fan, please contact ballpark security, an usher or guest services staff member so the situation can be corrected immediately.

Birthday Requests
Birthday requests on the ChiefsHD Video Board must be received 24 hours prior to the game. You may e-mail birthday requests to patrickw@chiefsnet.com or call 309-680-4084.

Booster Club
The Peoria Chiefs Booster Club booth is located behind behind home plate on the concourse. Club registration forms are available at the booth or in the Chiefs game day program.

Broadcasts
All 140 home and away Chiefs broadcasts are available online at peoriachiefs.com, milb.com or by downloading the Listen Live app available for iphone and Android devices.

Buses
Buses visiting Dozer Park should unload along the Oak Street Side of the ballpark. Surface parking lots are located in close proximity to Dozer Park.

Cameras
Fans are permitted to use both still and video cameras to shoot pre game, game action and between innings as long as they are not obstructing other fans. Tripods and other camera stands are prohibited. Fans should be advised it is illegal to sell or mass produce any photos taken at Dozer Park without the consent of the Peoria Chiefs. Failure to adhere to these rules will result in fan ejection and/or confiscation of camera.

Converse Club
The ITV-3 Gigabit Lounge is located on the suite level of Dozer Park within the Converse Club and features free wi-fi, five flat screen tv's showing live sporting events and an in-park feed of the Chiefs game. Table service is available with an extensive menu of dining optiobns and a full service bar. The ITV-3 Gigabit Lounge @ the Converse Club is open to all full and half season ticket holders, guests within the Gordon Food Service Party Decks, and suite holders. Reservations are not accepted and table seating is first come, first served. The ITV-3 Gigabit Lounge is available for non-game day rentals throughout the year for parties and corporate events. 

ChiefsHD Video Board 
The ChiefsHD Video Board is one of the largest HD video boards in Minor League Baseball measuring 30'x42' and features the newest HD10 technology to provide Chiefs fans the best fan experience in Minor League Baseball. The TS Sports and Lighthouse Technologies designed HD board displays promotions, game replays, statistical information, speed of pitch, games, contests and more throughout the season.

Child Ticket Policy
Children two (2) years old and under are admitted to Dozer Park at no charge for Chiefs games as long as they do not occupy a seat. Children three (3) years old and over require a ticket for admittance to the ballpark.

Concessions
Professional Sports Catering (PSC) manages and operates all concessions stands, suites and party areas within Dozer Park. PSC offers year-round catering options for non-game day events at Dozer Park with an emphasis on quality and personalized service through our catering team and Executive Chef.

Conference Center and Event Center
The large conference and event center is located on the suite level of at the Dozer Park is the ideal place to host your next business meeting. The Conference Room offers your organization a unique setting for that important sales seminar or managers meeting. With our state-of-the-art SMART Board, in room audio capabilities, Handheld and lapel clip microphone, secured wireless access and a full line of catering options from Professional Sports Catering, you won't find a better off-site meeting venue. The conference room can accommodate meetings of up to 75 attendees, depending on the layout of your choosing. Following your meeting, your group can enjoy a Chiefs game from one of our 10 unique party areas or the seating bowl. For more information, call 309-680-4000.

Conference Suite
The Midwest Office Executive Conference suite is located behind home plate on the suite level of Dozer Park. This conference room provides guests beautiful views of the Peoria skyline along with a perfect view of the game. The conference room is available year round for businesses to rent for up to 40 guests and features Smart TV technology, powered conference tables and podium, private restroom, wi-fi, conferencing phone and full service food and beverage options throughout the day. For more information or to book Peoria's most unique conference space, call 309-680-4000. 

Credit Cards
All concession stands and suite level bar within Dozer Park and the Firehouse Team Store accept VISA, MasterCard, AMEX and Discover. Chiefs Cash may be used at all concession, merchandise and the Ticket Office points of sale.

Designated Driver
Fans who feel they have had too much to drink should visit the Humana Guest Services booth located behind sections 108/109 in the main concourse. Guest Services staff will make arrangements to get you home safely.

Electronic Smoking Devices
Electronic smoking devices (e-cigarettes, vaping devices) are strictly prohibited within Dozer Park. Fans wishing to use electronic smoking devices must exit the ballpark near the main gate and will be granted re-admission into the ballpark. 

Elevator
Dozer Park features an elevator near the Suite Level / Executive Office entrance accessible from the main concourse behind home plate. Elevator access if permitted for Suite Holders, Party Deck Guests, Season Ticket Holders and credentialed media only.

Family Restrooms
Family Restrooms are behind home plate near the suite level lobby entrance behind sections 107/108 in the main concourse. Each family restroom is equipped with a changing table and is able to serve physically challenged patrons.

Field Measurements
Dozer Park dimensions are as follows: foul lines - 310 feet; center field - 400 feet; right center - 375 feet and left center - 375 feet. The home run fence is 8 feet high from left to center field and 12 feet high in right field.

First Aid 
The Health Alliance First Aid Center is located on the first base side of the main concourse behind section 107 and is staffed by licensed medical professionals. Fans in need of medical assistance should inform an usher, security personnel or Chiefs staff member immediately. The ballpark is also equipped with an advanced life support apparatus.

Food & Beverage Carry-In Policy
To ensure the safety of our fans, no cans, bottles, plastic containers, boxes, coolers or food packages are permitted to be carried inside Dozer Park. Please be advised that all bags are subject to search at any time while at Dozer Park. The inspector has the right to refuse admittance to anyone who has a bag that is too large to inspect or to anyone who refuses to cooperate with the inspection process.

Gates
Dozer Park gates open one hour before the start of the game and one hour, fifteen minutes for season ticket and suite holders.

Good Hops Craft Beer Stand
The Good Hops Craft Beer Stand is located behind section 107 and features unique craft brews from throughout the country.

Guest Services
The Humana Guest Services booth is located in the main concourse in the home plate area behind sections 108/109. The booth is staffed through the conclusion of the game.

Guests of Honor Entry Gate
As a thank you for service to country, CIAN and A5.com provide express entry for all active and retired Military Personnel at the CIAN and A5.com Guests of Honor Gate located at the Main Entrance of Dozer Park. In addition, Season Ticket and Suite Holders may gain early access (1 hour, 15 minutes prior to first pitch) and express entry into Dozer Park through this gate.

Home Run Landing Picnic Plaza
Hy-Vee Home Run Landing Picnic Plaza is located above the right field wall and provides your group an ideal setting for up to 400 people. By combining delicious ballpark food options, an exclusive setting and unique view of the field, this party area will make your next event unforgettable. Call the Group Sales Department at 309-680-4000 for more information or to book your next event.

Kids Zone
The RLI Play Zone features an interactive play area for kids. Located in the center field pavilion area near the Jefferson Street Gate featuring inflatable rides and more. In addition, a free playground area is available across from the RLI Kids Zone.

Lost and Found
Fans who have lost or found an item during an event should report to the Humana Guest Services booth located in the main concourse across from sections 108/109. You may also contact the Chiefs Monday - Friday from 9am - 5pm at 309-680-4000 to inquire about your lost item.

Lost Children
Lost children should be escorted to the Humana Guest Services booth located across from Section 108/109 in the Main Concourse. Parents trying to locate a lost child should visit Humana Guest Services.

Lost Tickets
Fans may obtain a special duplicate ticket by visiting the Dozer Park Ticket Office adjacent to the main entry gate. Your tickets will be reprinted with proper ID of the ticket purchaser. For questions call, the Ticket Office at 309-680-4008.

Maintenance
If you notice an area of the ballpark (i.e., seats, restrooms, lights) you feel needs to be repaired, please stop by the Humana Guest Services booth behind sections 108/109 where your request will be documented and forwarded to our ballpark operations team.

Nets
Nets (for the purpose of catching foul balls) are strictly prohibited in the ballpark. Fans are encouraged to bring their gloves to the ballpark to catch souvenirs.

Paging
EMERGENCY SITUATIONS that require a guest to be paged may be brought to the attention of the Humana Guest Services associate located behind sections 108/109.

Parking
Surface parking lots are available in the surrounding area of Dozer Park - most notably the Caterpillar lot across from the main gate. Street parking is available throughout the surrounding area. Surface lot rates are approximately $5 at most independently owned lots surrounding the ballpark.

Party Decks
Dozer Park features two party decks on the first and third base sides of the suite level. A unique setting Ideal for group gatherings of 50-100, Dozer Park Party Decks offer your guests a delicious all-you-can-eat buffet, and the option to add full bar service. Party Decks offer a beautiful setting for non-game day events as well. For more information on party decks, contact the Chiefs sales department at 309-680-4000.

Pets
Pets are not permitted in the ballpark except for the fans requiring the use of guide dogs. The lone exception is on Dog Day at the Ballpark, where a special section will be set up within Dozer Park for dogs and their owners.

Physically Challenged / Accessible Seating
Reserved wheelchair spaces are located on the Main and suite levels. Humana Guest Services has two wheelchairs available for use in transporting fans.

Postponed Games
There are two potential scenarios in which a game can be postponed due to adverse weather conditions: 

Game in progress postponed. If this occurs while you are at the ballpark, keep your ticket stub and redeem it at the ticket office for a future game subject to availability and excluding special events. Please be advised, this transaction does not have to take place on the day the game is postponed. By Midwest League rules, five innings (or four and a half innings if the home team is leading the game) constitutes a complete game and no ticket refunds or rain checks will be issued. In the event a double header is postponed after five innings of game one have been completed, it will be considered a complete game. No refunds or rain checks will be issued.

Game postponed before gates open. If this occurs, keep your whole ticket and exchange it at the ticket office for a future game of your choice, subject to availability and excluding special events. Transaction must be completed within the same season.

Please be advised the Midwest League governs the rescheduling of postponed games and, in most cases, the game will be replayed on the next available date. The umpires make the sole determination to postpone a game that has started and can only do so after waiting a minimum of 45 minutes from the time the game was halted. During an opponent's last trip to a city, the umpires make the sole determination to postpone a game, even if it hasn't started.

Rain Delays
The umpire-in-chief shall be the sole judge as to when play shall be suspended during a game because of unsuitable weather conditions, as well as when a game will be resumed or terminated after such suspension begins. An umpire must wait a minimum of 45 minutes after a suspension begins before making a determination on postponement or termination. A rain delay may continue as long as the umpire believes there is any chance to resume play.

Re-entry
Re-entry to the ballpark is prohibited except for emergency purposes.

Restrooms
Dozer Park restrooms are equipped to serve physically challenged patrons. Baby Changing stations are located in all restrooms in the main concourse.

RLI Remarkable Kids Ticket Program
A great way to donate your unused tickets. Through this program, you can share your seats with local charitable organizations and area youth who otherwise would not be able to attend a Chiefs game. For more information, contact 309-680-4000.

Security
Should an issue arise during your visit to Dozer Park, contact your usher or visit Humana Guest Services located behind sections 108/109.

Signs
Fans are not permitted to place signs of any kind within Dozer Park without the permission of Peoria Chiefs management. This includes the exterior of the ballpark. Signs hung from the suite level façade or on party areas of the ballpark are strictly prohibited. Signs placed within the ballpark or along the exterior of the ballpark will be immediately discarded by Peoria Chiefs management. Hand held signs must not interfere with the viewing of the game or event by other fans and must be in good taste. Removal of hand held signs is at the discretion of Peoria Chiefs management.

Smoking 
Dozer Park is a 100% Smoke Free Facility. Smoking is not permitted in any of the seating areas, concourses, party decks, picnic areas, or suite level before, during or after the game. In order to smoke, you are required to leave the ballpark at the Main Gate. Smoking is prohibited within 25 feet of any entrance to the ballpark.

Soliciting
Soliciting of any products, services and/or monetary donations in Dozer Park or on the surrounding plaza is strictly prohibited. Violators will be escorted from the property.

Speed Pitch Cage
The MoJo Speed Pitch Cage is located behind section 114 on the third base side of the main concourse. This interactive game allows fans of all ages to test their pitch speed and accuracy and have the chance to win prizes. The cage is open until the 8th inning of all Chiefs games. 

Suite Rentals
A limited number of luxury suites are available for rental on a game-by-game basis. Suites can seat up to 20 guests in climate controlled comfort and feature in suite televisions and audio. An extensive menu is available to offering ballpark favorites and unique items. For information on suite rental rates and dates, call the Chiefs sales staff at 309-680-4000.

Team Store
The Firehouse Team Store is located on the 3rd base side of the ballpark behind sections 100-111 next to the main gate. The Firehouse Team Store is open Monday-Friday from 10am until 5pm all year long. Chiefs merchandise may also be purchased at any time online at peoriachiefs.milbstore.com 

Telephones
For emergency purposes only, a courtesy phone is located in the suite level lobby of Dozer Park at the reception desk. 

Ticket Office
Located on the corner of SW Jefferson and Oak outside of the main gate, the Talecris Plasma Resources Ticket Office is open Monday through Friday from 10 a.m.- 5 pm on non-game days. On game days the office is open from 10 a.m. to the end of the 7th inning Monday through Saturday; 12 p.m. to the end of the game, Sunday games.

Ticket Resale Policy
Under penalty of law, tickets may not be resold by an unlicensed vendor for any dollar value within 1,500 feet of Dozer Park. This also applies to the resale of tickets below face value prices.

Ushers
Dozer Park Ushers are situated throughout the seating areas to assist you with your seating needs and to make your visit to the ballpark more enjoyable. If there is anything interrupting your enjoyment, please ask your usher for assistance.

Wi-Fi
Wi-fi is available in select locations of the Dozer Park Suite Level and in ballpark conference centers.

Will Call
The Will Call Window is located next to the main gate at the Talecris Plasma Resources Ticket Office. Will Call tickets are available for pick-up once tickets are purchased through the 7th inning.