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Box Office Information

The West Virginia Power Box Office is located on the street level of the 601 Morris Street building at the corner of Morris and Lewis.

Directions to Appalachian Power Park | Click Here to View Box Office Entrance

Appalachian Power Park
601 Morris Street
Charleston, WV 25301


Phone: (304) 344-2287
Fax: (304)-344-0083

 

Hours of Operation

  Non-Game Days Game Days
Monday-Friday 10:30 A.M. - 4 P.M.  10:30 A.M. - Middle of 7th inning*
Saturdays Closed 12:00 P.M. - Middle of 7th inning*
Sundays Closed 10:30 A.M. - Middle of 7th inning*

*Box Office will close in the middle of the seventh inning or two hours into the game (whichever comes first).

 

Single Game Ticket Information

  Advance Tickets/
Online Anytime
Family Buck Night
(Mon.)
Game Day Tickets
(Sun. & Tues.-Thurs.)
Game Day Tickets
(Fri. & Sat.)
General Admission $6.00 $1.00 $8.00 $9.00
Box Seats $8.00 $3.00 $10.00 $11.00
Party Deck Upgrade*  $25.00 $30.00 $30.00 $30.00


*Does not include game ticket. Fans must also have a Box Seat or General Admission ticket to enter stadium. Party Deck tickets are for sale at the box office based on availability.

Box Seats are reserved seats in section(s) 101-114. Fans are encouraged to request specific section, row and seat(s) desired when ordering.

General Admission tickets are for standing room and bleacher seating only. General Admission tickets can be upgraded to Box Seat tickets at the Power Box Office for an additional $2.00 per ticket.

Family Buck Nights are family-oriented nights at the ballpark held every Monday home game. Tickets are only $1.00 for General Admission and $3.00 for Box Seating. Along with great ticket prices, Family Buck Night also features $1.00 fountain beverages, $1.00 hot dogs and $1.00 popcorn.

• Children three and under will receive free admission, unless they require their own seat.

 

Click Here for Seating Chart

 

The Will Call Window is located at the far left of the Appalachian Power Park Box Office along Morris St. Valid photo idenification is required to pick up tickets left at Will Call. The Power will allow you to drop off tickets for another individual by providing the full name of the recipient. The Power are not responsible for any tickets left by anyone outside of the Power organization. The Power Will Call window is open one hour prior to game time. Pre-ordered tickets, however, are available at any open ticket window during business hours. For changes to Will Call names, please contact the West Virginia Power Box Office at (304) 344-2287.

Tickets will not be released at Will Call without valid photo identification. There are no exceptions to this rule.

 

How to Order Tickets

Ordering Tickets By Phone: (304) 344-BATS
*Note: On game days, phone orders will end two hours prior to game time. Tickets will still be available at the Power Box Office through the seventh inning of the game.

 

Order Tickets On-Line:
New Customers:

 

Existing Customers/Season Ticket Holders:

*Please contact the Power Box Office at (304) 344-2287 if you experience any difficulties with an online purchase.

 

Group Sales
Group tickets are available by calling (304) 344-2287. For more information about a group outing at Appalachian Power Park click here.

 
Ticket Policies & Terms
ALL SALES ARE FINAL - NO REFUNDS - NO EXCHANGES!

Only Season Ticket Holders with unused season tickets can exchange their tickets for General Admission to any remaining Power regular season home game (subject to availability). All other unused tickets are not valid past the date of the game printed on the ticket and may not be exchanged for any future game unless the Rain Check policy applies (see below).

Age Policy
Any child 4 years of age or older are required to have a ticket, Children three and under will receive free admission, unless they require their own seat. You will be required to purchase a ticket if a child carrier is brought into the stadium.

Never a Wasted Ticket Program
The West Virginia Power use the Never a Wasted Ticket program as a benefit for our full season ticket and 25-Game Pack holders. These are the only two plans subject to this exchange program.

Resale and Distribution of Tickets
Power tickets are the property of the West Virginia Power and may not be sold and/or distributed. Attempted or actual resale or distribution of tickets at any price is prohibited. Power management reserves the right to confiscate any tickets being sold or distributed. This includes season tickets, group tickets, single game tickets, or any promotional tickets.

Rain Policy
If five innings (4 ½ if the Power is leading) are not completed, your ticket stub is good for admittance to any subsequent regular season home game, excludes future exhibition and playoff games.

Rain Check Procedures
Tickets may be exchanged at the ticket office for equal or lesser value, subject to availability. For doubleheaders, no rain check will be issued for the second game if the first game is official.

Rainy Day Terminology
Rain Delay - A rain delay is when the game is officially delayed. Delays can last upwards of two-hours and a game may be delayed more than once. Tickets cannot be exchanged in the event of a rain delay.

Rainout - A rainout is when a game is postponed due to rain. When this happens, the game is usually rescheduled into a doubleheader, resulting in two seven inning games. Sometimes the game may be suspended and resumed from the point of the suspension. In the event of a rainout, tickets may be exchanged at the box office window in person for a ticket of equal or lesser value to any regular season home game, subject to availability. If you purchased your tickets over the phone and the tickets are still at Will Call the Power Box Office will hold the tickets and you may exchange them at a later date.

For more information, please contact the Power Front Office at 304-344-BATS.