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A-to-Z Guide




A

Address - Mailing: P.O. Box 490310, Lawrenceville, GA, 30049
Shipping: 1 Braves Avenue, Lawrenceville, GA, 30043 GPS: 2500 Buford Ddrive, Lawrenceville, GA, 30043

Advance Tickets - You may purchase tickets for any remaining home game, pending availability, at the Advance Ticket Booth located behind section 100, by calling the Gwinnett Braves Ticket Office at (678) 277-0340, or by clicking here to purchase tickets online.

Alcohol - No Alcoholic Beverages may be brought into or taken out of Coolray Field. Georgia law requires our concessionaire and vendors to request identification for anyone purchasing alcoholic beverages to ensure they are a minimum of 21 years of age. Aramark and the Gwinnett Braves reserve the right to refuse service to anyone determined to be intoxicated and anyone becoming unruly due to consumption is subject to removal and arrest. Sale of alcoholic beverages will conclude at the end of the 7th inning.

All-Star Parties - Coolray Field is the perfect place to have a youth league team party. Click here for more details.

Amusements - The Marathon Kids Zone is located out in the General Admission Lawn area. Rides are open to all children with the only restriction being height on some inflatables. Tickets can be purchased on a per-ride basis for $2 or "All You Can Jump" for $10.

Animals - Only certified guide dogs and Chopper are allowed in Coolray Field.

Autographs - Fans are permitted to seek autographs from the players of both teams before or after each game. Please remember the players must be prepared for each game and the seating areas will be cleared of autograph seekers 15 minutes prior to each game. League rules do not allow players to sign autographs during any game.

 

B

Bags - All bags are subject to inspection.

Banned Items - For the safety of all fans the following items are not permitted in the stadium: laser pointers, glass bottles or cans, weapons of any kind, lawn chairs, pets, banners and/or flags of any kind with a stick, alcohol or drugs, outside food and beverages, Frisbees, beach balls, and any other objects that can be thrown in the stadium.

Birthday Parties and Announcements - The Gwinnett Braves offer Birthday Party packages to fans of all ages. Click here for detailed information. Please submit requests for video board birthday announcements online no later than the Friday prior to each Homestand. For more information, click here.

Braves Bucks - You may purchase Braves Bucks in advance of your trip to Coolray Field. These certificates are redeemable at concession stands, souvenir stands, parking and Chopper's Play Land inflatables. Braves Bucks are a great way for employers to reward employees on their night at the ballpark.

Bullpen Terrace - This exclusive picnic area located on the third base side is available for rental each game and features an incredible view of the field. Call (678)277-0340 to reserve a date.

 

C

Cameras and Video - Fans are welcome to bring cameras and hand-held video cameras into Coolray Field as long as the equipment does not interfere with the enjoyment of the game by others. Please contact our Media Relations Department at (678) 277-0320 for use of equipment requiring a tripod.

Cellular Phones - Use of cellular phones is permitted providing it does not interfere with the enjoyment of the game by others.

Children's Tickets - Children age two and younger do not require a ticket to attend a game.

Chopper - This 6'2" groundhog is proud to be the mascot of the new Gwinnett Braves. Chopper loves doing the Tomahawk Chop and cheering with fans. When not at the games, Chopper can be found throughout Gwinnett County participating in community events. Contact the Community Affairs Department at (678)277-0300 if your organization is interested in booking an appearance by Chopper. Click here for more information on Chopper appearances.

Chopper's Kids Club - This kids club offers fans 12 and under the opportunity to get more involved with the Gwinnett Braves through participation in the Adventure Club. The club features outdoor field trips, safety lessons, and a "Get Active" message.  Register online today!

Community Outreach - Please contact our Community Relations Department at (678) 277-0346 to obtain information on speakers for your organization or club and appearances by Chopper or players for your event.

Concessions - All food and drink sold at Coolray Field are under the supervision of Aramark. Questions or concerns about food and beverage options? Call 678-277-0382. No outside food or beverages are allowed in Coolray Field. Click here for a Concessions Directory.

Credit Cards - The Gwinnett Braves accept Visa, Master Card, American Express, and Discover Card as payment for tickets in the business office, at the gates, and online. All concession stands, excluding portable stands, accept credit cards. Credit cards are accepted at merchandise stands.

Customer Service - The Customer Service booth is located on the main concourse. You may claim prizes, turn in or return lost items, or ask any questions about our facilities and services at the Customer Service booth.

 

D

Donation Requests - The Gwinnett Braves are proud to call Gwinnett County home and we want to give back in any way we can to the community. For more information about submitting a donation request, click here.

Dugouts - The Gwinnett Braves use the third base dugout during their home games at Coolray Field. Visiting teams will use the first base dugout.

 

E

Elevator - Located conveniently behind section 106 and section 115. Must have Suite Level or Home Plate Club Ticket access in order to enter.

Employment - If you are interested in employment opportunities with the Gwinnett Braves, either full or part-time please click here.

 

F

Fan Mail - You can send mail to your favorite Gwinnett Braves player or staff member at P.O. Box 490310 Lawrenceville, GA, 30049.

Fifty/Fifty Raffle - On specific home dates, the Gwinnett Braves offer non-profit organizations in the metro-Atlanta area the opportunity to raise money for their charity. Groups sell raffle tickets from the time gates open until the end of the second inning. Proceeds are split between the winner of the raffle, the non-profit organization, and the Braves Foundation. For more information, contact the Community Affairs Department at (678) 277-0346.

First Aid - First Aid is located in the Customer Service booth behind section 102. All accidents and injuries should be referred to the First Aid Room.

Food - No outside food and/or beverages are allowed to be brought into Coolray Field.

Foul Balls -Catch a foul ball and participate in the Chick-fil-A Fowl Ball promotion (Fridays only). By bringing your foul ball to the Customer Service Service booth behind section 102 you will receive a Chick-fil-A coupon (Fridays only). Caution: Please be aware of balls and bats entering the stands from the playing surface. You may keep foul balls you catch, but remember the balls have been hit hard and are very dangerous. The Gwinnett Braves are not responsible for damage or injury caused by events on the field. No one may enter the playing field to retrieve a ball or bat for any reason. Anyone doing so is subject to arrest and ejection from the ballpark.

Fundraising - The Gwinnett Braves partner with local non-profit organizations for a number of fundraising opportunities. Options include the 50/50 Raffle, volunteering at concessions, and Berm Seating ticket sales. Click here for more information.

 

G

Game Times - All game times are subject to change. Please check start times on our website or by calling the Gwinnett Braves office at 678-277-0300.

Gates - All entry gates open to the public one hour prior to the announced start time of each game.

General Admission - Lawn - Outfield grass seating is available with General Admission tickets ranging from $5 for youth and seniors to $6 for adults.

Gluten Free Food Items - Coolray Field offers several Gluten Free options in both the general concessions areas and in Niekro's Restaurant. Some offerings include peanuts, popcorn, potato chips, hot dogs (without the bun), Angry Orchard beer, etc. Please contact Mindy Pevzner by phone at (678) 277-0382 for more information.  

Group Rates - Large groups are special to the Gwinnett Braves. Group benefits include arrangements for the entire group to sit together, a specialized welcome for your group on the videoboard, and the opportunity to purchase Braves Bucks and customized group t-shirts. Discounted tickets are available and special recognition may be obtained in advance only by contacting our Group Sales Department at (678)277-0340. Any group of 25 or more qualifies for group benefits. Click here for more details.

 

H

Home Plate Club - This exclusive area features a private bar and view of the Braves indoor batting cages. It is open during games only to season ticket holders with a ticket in sections 1-7.

Hotels - Courtyard by Marriott Buford/Mall of Georgia, 1405 Mall of Georgia Boulevard, Buford, GA 30519. Phone: 678-215-8007

 

I

Individual Game Tickets - Tickets for games not included as Season Tickets or Mini-Plans go on sale in early April of each year and remain on sale through season's end. Prices range from $5 to $35. Click here for more details.

International League - The International League is one of the oldest leagues in the Minor Leagues. The 14 team circuit has headquarters in Dublin, Ohio and is headed by President Randy Mobley. The league has three Divisions and the winners of each division plus the top winning percentage among other clubs enter playoffs to compete for the Governors Cup Trophy and the privilege of facing the champion of the Pacific Coast League in the Triple-A Championship Game. The North Division features the following teams: Buffalo Bisons, Lehigh Valley IronPigs, Pawtucket Red Sox, Rochester Red Wings, Scranton/Wilkes-Barre RailRiders, and Syracuse Chiefs. Teams in the West Division include the Columbus Clippers, Indianapolis Indians, Louisville Bats, and Toledo Mud Hens. The Gwinnett Braves are in the South Division along with the Norfolk Tides, Durham Bulls and Charlotte Knights.

 

J

Jerseys - Purchase Gwinnett Braves team jerseys at the Braves Team Store located on the main concourse of Coolray Field.

 

K

Kids Zone - The Marathon Kids Zone is located out in the Country Financial Lawn area. Rides are open to all children with the only restriction being height on some inflatables. Tickets can be purchased on a per-ride basis for $2 or "All You Can Jump" for $10.

 

L

Lost and Found - The Fan Services Booth located on the main concourse serves as our Lost and Found location. Please turn in any found items or inquire about things left behind anytime during the game.

 

M

Major League Affiliation - The Gwinnett Braves are the Triple-A affiliate of the Atlanta Braves and are owned by that franchise. The Braves Minor League system is as follows: Class Triple-A: Gwinnett Braves - International League; Class Double-A: Mississippi Braves - Southern League; Class A: Lynchburg Hillcats - Carolina League; Class A: Rome Braves - South Atlantic League; Short Season A: Danville Braves - Appalachian League; Short Season A: Gulf Coast Braves - Gulf Coast League.

 

N

National Anthem - The Braves welcome talented singers and musicians wishing to perform the National Anthem prior to the start of each game to send in a CD for consideration. Please send CDs to the Promotions Department at P.O. Box 490310 Lawrenceville, GA, 30049.

 

O

Office Hours - The Gwinnett Braves business offices are open from 8:30 am until 5:00 pm Monday through Friday. On weekend game days the offices open at 10:00 am and remain open throughout the game.

 

P

Parking - Event parking is available on a first come- first served basis in lots around Coolray Field for $5 per car and $10 per bus. Click here for more information.

Party Suite - The 40 person Party Suite and is the perfect option for the mid-size group. This suite is outfitted with upscale indoor furniture, comfortable outdoor seating, two wet bars and four flat screen plasma TV's. All guests will have access to the Suite Lounge & Bar. This suite comes with eight parking passes to distribute to your guests. Rent for individual games for $2,000 or ask about our 5-game, 10-game, half season and full season packages. Call the Gwinnett Braves Ticket Office at 678-277-0340 for more information or to reserve your suite.

Picnic Options - Plan a picnic outing for your church, business or civic club with a delicious menu of picnic items at one of Coolray Field's many hospitality areas. Call 678-277-0340 for details.

Pocket Schedules - Gwinnett Braves pocket schedules are available from January to the end of each season from locations throughout the stadium and area businesses.

 

Q

Questions? - Gwinnett Braves staff members are happy to answer any questions you may have. Call (678) 277-0300 and our receptionist can point you in the right direction or visit Customer Service located on the main concourse during a game.

 

R

Radio Broadcasts - All 2014 Gwinnett Braves games are broadcast on WDUN.com, MiLB TuneIn Radio and the MLB First Pitch app. Tony Schiavone is back for his sixth season as the play-by-play voice of the G-Braves.

Rain Checks/Rain Outs - In the event a game is postponed or cancelled prior to the completion of 5 innings, except when the home team is in the lead at the end of 4 ½ innings, your ticket will be good for any 2014 regular season game and may be exchanged at the Gwinnett Braves box office for a ticket of equal or lesser value subject to availability. No refunds, no exchanges, nor expired tickets, except as above. No exchanges will be made for complementary tickets. There are no rain check privileges associated with the second game of a doubleheader.

Re-entry - Re-entry into the stadium requires a ticket stub and hand stamp.

 

S

Smoking Areas - Smoking areas are located outside both the main plaza and General Admission lawn gates. You must have a hand stamp and a ticket stub to re-enter the ballpark. All alcoholic beverages purchased inside the ballpark must be consumed inside the gates.

Super Suite - Looking for a place to hold a party for 75 or more folks? The Super Suite located down the right field line at Coolray Field offers fully catered service and accommodations for a very reasonable rate. Rates include game tickets and the use of the air-conditioned suite with complete bar services throughout your evening at the park. Click here for more details.

 

T

Team of the Night - Each night one local youth team joins the Gwinnett Braves on the field for the National Anthem and then a VIP Party in their own private party area! A minimum purchase of 35 tickets is required to take part in this special program. Dates fill up quickly so book your date today. Click here for more details.

Tickets - Gwinnett Braves tickets are available at the Gwinnett Braves offices, at our gates on game days, at the Advance Ticket Booth on the main concourse, or on-line from Ticketmaster. The Gwinnett Braves offer full season, half season, weekend, and 10-game flex plan packages as well as single game tickets.

Tours - The Gwinnett Braves will offer group tours of their new state-of-the-art ballpark. Tours are available for scheduling on non-game days Tuesday-Thursday from 10:00 am to 3:00 pm. Tours last approximately 30 minutes and the last stop on the tour is the Gwinnett Braves dugout. For more details and to fill out the request form click here.

 

U

Umbrellas - Use of umbrellas is permitted at Coolray Field as long as they do not interfere with the enjoyment of the game by others.

 

V

Victory - You will be a winner both on and off the field by partnering with the Gwinnett Braves. To learn how to become a Gwinnett Braves Partner, call (678) 277-0322.

Volunteer - Aramark, the exclusive concessionaire of Coolray Field, allows non-profit groups to volunteer at home games to raise money for their organization's charity or cause. Non-profit organizations volunteer at designated concession locations in the ballpark to earn a portion of the stand or portable total sales for that area. For more information, contact Aramark at (678) 277-0380.

 

W

Weapons - No weapons of any type are allowed inside Coolray Field.

Website - The official Gwinnett Braves website can be found on the internet at www.gwinnettbraves.com.

Wheelchair Seating - Fans in wheelchairs will find seating in the wheelchair accessible areas located behind most sections. Patrons in need of wheelchair seating should be sure to mention this at the time of purchase so a ticket agent can assist with securing seats in one of these locations.

Will-Call - Tickets purchased in advance by phone may be picked up game nights at the Will-Call window located at the main entrance of the stadium behind home plate. Will-Call opens one hour prior to game time. Picture ID and the credit card used for purchase are required to verify proper ownership of tickets.