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Ticket Office Hours & Directions

Dr Pepper Ballpark Ticket Office Hours of Operation:

*Monday - Friday: 9am - 6pm (Game days - 9am until the 7th inning)
*Saturday: 10am - 4pm (Game days - 10am until the 7th inning)
*Sunday: Game days only - 3 hours before game time until the 7th inning

*Dr Pepper Ballpark Ticket Office is closed during the offseason (September - March).


1. Get your tickets in advance RoughRiders home games tend to sell out - especially when it comes to the weekends. So plan in advance by checking out the 2016 SCHEDULE.

Purchase your individual game tickets online by clicking HERE.

Go here for all other ticket options.


2. Stop by the Dr Pepper Ballpark Ticket Office Located near the home plate entrance, on the southwest corner of Dr Pepper Ballpark (facing IKEA).


3. RoughRiders Exchange Policy Can't make a game or two in your plan? It's okay. The worst thing you could do is throw those unused tickets away. That's because the RoughRiders allow season ticket holders to exchange unused tickets for tickets to any current season RoughRiders regular season home game, pending ticket availability. In advance of your game you have two great options for exchanging tickets: 1) stay at home and exchange your tickets through your My Riders account, or 2) bring your season ticket to the Riders ticket office and they will exchange your ticket for a future game of your choosing. Missed your game? No worries, simply stop by the Riders ticket office and exchange any unused season ticket.


Season Ticket Exchanges (Founders and Teddy


Flex Vouchers Exchanges


To speak with a member of the RoughRiders staff regarding ticket plans or group outing options, call us at (972) 731-9200.