Ballpark Policies & FAQ
Administrative offices are located in the Richmond County Bank Ballpark at St. George near the Hamilton Ave. entrance.
New York State Law prohibits the selling of alcohol to any person under the age of 21. Each customer purchasing beer must be 21 years of age to purchase or consume alcoholic beverages at the ballpark. The Staten Island Yankees reserve the right to refuse any sale. Beer sales end at the end of the seventh inning. Limit of two beers per person per purchase.
Approx. fourty-five minutes prior to all Staten Island Yankees games, the autograph booth will be open, featuring select players. In addition players will often sign autographs both before and after each home game by the dugouts. While requesting autographs, please be courteous to the players, as well as to those fans that are nearby. Keep in mind players will try to accommodate as many fans as they can, but are subject to other obligations both before and after the game. Please refrain from trying to get an autograph from a player during the game.
Backpacks are not permitted inside the ballpark.
All in-game announcements are reserved for those who have purchased a group outing of 10 or more people. Click here for more information about group tickets.
In-season: On game days during the season, the Box Office is open from 10 a.m. until the end of the game. Tickets to future home game are available at the stadium's main box office near the corner of Richmond Terrace and Wall Street. The Box Office is open Monday-Friday from 10 a.m. to 5 p.m. Off-season: Please call us at 718-920-7265.
Cameras are permitted in Richmond County Bank Ballpark. However, video cameras are not.
Children two years or younger do not need a ticket provided that the child shares a seat with a ticket holder.
New York-Penn League rules prohibit outside food and/or beverages being brought into the ballpark.
The Staten Island Yankees are committed to maintaining a family atmosphere at the Richmond County Bank Ballpark at St. George. Failure to observe the following rules and behavior guidelines will be grounds for expulsion:
- Do not trespass on the field or in the clubhouse.
- The throwing of any object in the stands or onto the playing field is strictly prohibited.
- Anyone who uses foul or abusive language, appears intoxicated, or otherwise disrupts the family atmosphere of the ballpark will be asked to leave.
If you or someone in your group requires first aid, contact the nearest usher or stadium employee for assistance. He or she will escort you to the First Aid Station located on the main concourse level along the third-base line.
The Staten Island Yankees are happy to have fans keep any baseball hit or thrown into the stands. However, any ball or bat hit or thrown into the stands may be dangerous, so please be alert at all times when inside the ballpark.
Most Monday through Saturday games begin at 7:00 p.m. Sunday games begin at 4:00 p.m. Check the online schedule for any exceptions, by clicking here.
The gates at the Richmond County Bank Ballpark at St. George open one hour prior to game time.
The Guest Relations and Information Booth is located behind home plate (Sec. 9) on the concourse level of the stadium. Fans may pick up schedules, prizes or lost and found items at Guest Relations before, during or after a game.
The Staten Island Yankees are not liable for any harm, injury or damages sustained by any spectator or to any spectator's property, including all risk whether foreseen or unforeseen.
LOST AND FOUND
Lost and found items should be taken to Guest Relations behind home plate on the concourse level.
Due to ongoing construction of the New York Wheel and Empire Outlets, parking near the Richmond County Bank Ballpark is limited. Please contact your sales rep ahead of time if you plan to visit the main office.
With the exception of seeing-eye dogs, pets are not permitted in the ballpark.
Tickets that were ordered over the phone prior to the day of the game may be picked up during regular ticket office hours or on the day of the game at Will Call located at the Hamilton Ave. entrance.
In the event that a game is postponed, fans may exchange their tickets at a future regular season home game. There are no cash refunds for tickets, and dates for ticket exchanges are subject to ticket availability. A complete game consists of 4 ½ innings if the Staten Island Yankees are ahead and five innings if they are trailing or the score is tied. In the event that inclement weather forces postponement of any game prior to that point, the Staten Island Yankees' rain check policy takes effect.
Restrooms are located in the main concourse inside the ballpark. Diaper-changing tables are available in both the men's and women's rooms. There are also two family restrooms located in the ballpark. If there are problems in the bathrooms that need attention, please contact the nearest Staten Island Yankees employee.
For the health and comfort of all fans, smoking is strictly prohibited. Smoking areas are available outside the Main Gate.
The Richmond County Bank Ballpark at St. George is wheelchair accessible. There are wheelchair-accessible seats at the top of the seating bowl along the box and reserve sections. Folding chairs are also available for companion seating. Fans with special requests or needs may visit the Guest Relations for assistance.