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A-To-Z Guide

Address and Telephone
Nashville Sounds Baseball Club
First Tennessee Park
19 Junior Gilliam Way
Nashville, TN 37219
Phone: 615-690-HITS (4487)

ADA Seating
There is specific seating for individuals in wheelchairs in Sections 102, 106, 107, 115, 119, 120 and 206 on the club level. Please contact our ticket office at 615-690-HITS ext. 2 for further details.

Alcohol Policy
The Nashville Sounds work hard to promote responsible sale and consumption of alcoholic beverages. ALL guests purchasing alcohol must present a valid ID. No alcohol will be sold to intoxicated guests. Guests passing alcohol to minors will be ejected and may be arrested. Guests possessing alcohol who do not have proof of being 21 or older may be ejected. We reserve the right to refuse the sale of alcohol to any guest. Remember, should you choose to drink, please do so responsibly and be considerate of other fans. Alcoholic beverages may not be brought into the ballpark. Alcohol sales for vendors and concession stands end at the bottom of the 7th inning. In the club level, alcohol sales stop at the end of the game. The Band Box stops serving alcohol at the bottom of the 8th inning.

ATM
There are two (2) ATMs located at First Tennessee Park: behind home plate next to Guest Services, and in the Brauer Lounge.

Autographs
Fans who enter the park prior to game time may go down to the outfield side of the dugouts and ask for autographs. Autographs are left to the player's discretion. Autograph seekers must return to their seats when the starting lineup of the visiting team is being announced. Please do not disrupt others that are seated and enjoying the game. Only children 12 and under are allowed in the front row to get autographs. Select Sounds players will be made available for autographs on the concourse prior to every Sunday game of the season.

Birthday At The Ballpark
Celebrate your special day at First Tennessee Park with the Nashville Sounds (click here for package info). Each birthday child receives recognition over the public address system and scoreboard!

Booster
The Nashville Sounds' mascot has been entertaining and educating fans of all ages in and out of First Tennessee Park. Booster is always a fan favorite. Call the Sounds office at 615-690-HITS and ask about how to book Booster.

Breastfeeding
Nursing mothers are welcome to breastfeed at any location in First Tennessee Park that their ticket allows them access. Family restrooms are available on the first and third base sides of the concourse should mothers desire privacy during nursing.

Cameras and Video Equipment
Guests are permitted to bring cameras and video equipment into First Tennessee Park provided that they are intended for personal use only. Taping of any game footage is strictly prohibited (please contact the Sounds' media relations department to request a press pass). Guests are not permitted to stand in the aisles, walkways, or obstruct others from viewing the game while taking photographs. Tripods and monopods are not allowed in the park. Guests seen with these items will be asked to return them to their car before they enter the park.

Carry-ins
No outside food, drinks or coolers are allowed in First Tennessee Park, per Pacific Coast League policy.

Charitable Donations
The Nashville Sounds take pride in supporting our community and are happy to consider your donation request! However, due to an overwhelming amount of inquiries, we try to concentrate our efforts on non-profit organizations that benefit children. The Sounds restrict donations to organizations that are located within 50 miles of First Tennessee Park.

All donation requests must be made at least 30 days prior to the scheduled event. From there, many factors are included in the evaluation of these proposals. Please note we are unable to provide donations to individuals and are unable to give monetary donations. Your organization will be contacted via email regardless of whether or not the request is approved. Requests are limited to one per calendar year per organization. Completion of this form is a request only and does not guarantee a donation.

To request a donation click here.

Concessions
First Tennessee Park has four main concessions stands (Music City Grill, Sulphur Dell Slices, Smokehouse BBQ, and Hot or Not Chicken) located on the main concourse, each with a unique menu. One additional stand is located beyond the right field bar, known as The Band Box. The concourse also features multiple concessions and beer portables. Click here to view our concessions map.

The park's gluten free options include most meat items, minus the bun; nachos; ice cream helmet; 'chocolate' & 'rainbow ice' Dippin' Dots flavors; the ribs and fries basket, waffle fries, French fries, the hummus and veggies, and quinoa salad. Please indicate to your server if this is a request based on allergy or preference.

Credit Cards
The Nashville Sounds Ticket Office, our Pro Shop locations, and selected concessions stands accept Visa, Mastercard, American Express, and Discover.

Directions
Click here for directions to First Tennessee Park.

Electronic Cigarettes
In compliance with our smoking policy, the use of electronic cigarettes is forbidden in the seating bowl and all other areas of First Tennessee Park. The smoking of e-cigarettes is allowed only in designated smoking areas within the ballpark.

Elevator
A public elevator is available on the main concourse level behind home plate for those who have access to the club level.

Equal Employment Opportunity
It is the policy of the Nashville Sounds not to discriminate in its employment practices on the basis of race, religion, color, sex, national origin, age, or physical handicap. This includes, but is not limited to the practices of recruiting, hiring, transfers, promotions, training, compensation, benefits, layoffs, and recalls. We believe that special measures and extraordinary efforts are required to prevent discrimination.

EMTs
Emergency Medical Technicians are available throughout the ballgame to attend to any medical problems that may occur during your visit to First Tennessee Park. If you are in need of emergency medical assistance, please alert an usher. A First Aid room is available near Guest Services just behind home plate on the concourse level.

Fan Conduct
The Nashville Sounds are committed to creating a safe, comfortable, and enjoyable ballpark experience. Our staff has been trained to proactively intervene where necessary to help ensure a "Family Entertainment" environment:

· Guests will enjoy the baseball experience free from foul/abusive language or obscene gestures.

· Intervention with an impaired or intoxicated guest will be handled in a prompt and safe manner.

· Guests will show their ticket when requested and sit only in their ticketed seat.

· Obscene or indecent clothing will not be allowed in First Tennessee Park.

· Fans interfering with a ball in play and/or entering the field of play will face arrest and prosecution.


Fan Mail
While we cannot guarantee that all fan mail will be answered, the team, coaches, players and staff like hearing from their fans. Letters to Sounds players should be addressed to them individually and mailed to: Player's Name, c/o Nashville Sounds, 19 Junior Gilliam Way, Nashville, TN 37219. If a response is desired, a self-addressed, stamped envelope is recommended. The Sounds players, management, and staff are not responsible if an item or letter is not returned.

Field Facts

· Dimensions: Left Field 330'; Left Center 386'; Center Field 403'; Right Center 388'; Right Field 310' (8' fence around outfield except for the 30' tall batters eye)

· Backstop netting extends dugout to dugout and extends 40' above the playing field.

· The entire stadium area sits on 10.8 acres

In accordance with Pacific Coast League rules, only authorized personnel with proper credentials will be permitted on the field before, during, or after a game or event. Any unauthorized person who travels onto the field will be immediately removed from First Tennessee Park and subject to arrest and prosecution

For your safety, please be aware of bats and balls that may enter the seating areas. Guests are allowed to keep any baseball that enters the seating area as a souvenir. However, guests are not allowed to enter the playing area to retrieve balls or otherwise interfere with baseballs in play. Violators may be ejected from First Tennessee Park.

First Tennessee Park
First Tennessee Park is located on the same ground as Sulphur Dell once stood. After 52 years, Nashville baseball returns home to this beautiful state-of-the-art facility, where fans can enjoy a baseball game like never before. Whether you are in one of our luxury club level suites or laying out a towel on our grass berm, you are sure to enjoy Nashville Sounds baseball at our new park.

Foul Balls
Foul balls can be very dangerous. For your safety, please keep your attention focused on the field while the game is in progress. Fans are welcome to keep as souvenirs any balls hit or thrown into the stands. However, fans are not permitted under any circumstances to enter the playing area to retrieve a ball. Entering the playing area at any time for any reason will result in automatic ejection from the ballpark.

Fun Zone
The Sounds Fun Zone is located in the Plaza, behind right field. The area features a large slide, a giant blow up chair and a speed pitch. The Sounds provide Fun Zone attendants but cannot be held responsible for the actions of children in the play area.

Gate Opening Times
All gates open one (1) hour before game time for all home games. For special events, please check www.nashvillesounds.com or call 690-HITS.

Groups
For group outings of 20 or more, call the Sounds Group Sales Staff at 615-690-HITS and ask about the special benefits and discounts available exclusively for groups. Make your reservations early and get the best available seats for your organization. Click here for complete group outing information.

Guest Services
The Guest Services window is set up on the concourse level near the main entrance beside the Advance Ticket Office. They will be more than happy to assist you with whatever you need while you are visiting at First Tennessee Park.

Hotel
Visiting First Tennessee Park and need a place to stay? There are several hotels located close to First Tennessee Park. Please call the administrative office at 615-690-HITS and we will help you locate a hotel.

Jerseys
Please check with our Pro Shop locations on the main concourse or visit the Sounds online store to purchase a replica Sounds jersey.

Lost Items
Guests needing to claim or report lost items during a game should visit the Guest Services desk on the concourse level near the home plate entrance beside the box office. For items lost at previous games, a pickup time can be scheduled by calling 615-690-HITS. Items lost at prior games are held for 30 days in the Sounds main office and then donated to an appropriate charitable organization.

MFP Entertainment Services
We are proud to produce Nashville Sounds Baseball.

Minor League
The Nashville Sounds Baseball Club is a Class AAA minor league baseball team and a member of the 16-team Pacific Coast League. The Sounds are the Triple-A affiliate of the Oakland Athletics.

Mission Statement
We are a team dedicated to bringing top-notch guest service to our customers both internal and external. We strive to put the Sounds at the forefront of sports in Nashville by providing fun, family-friendly entertainment.

National Anthem Performers
The Nashville Sounds are now accepting auditions to perform "The Star-Spangled Banner" at First Tennessee Park for the 2017 season. Bands, choirs, groups, and individuals are all invited to participate. If you have participated in the past, you will need to submit a new audition. Click here for more information.

Oakland Athletics
The parent club of the Triple-A Nashville Sounds, the Oakland Athletics are a member of the American League West Division. Their office address is Oakland Coliseum, 7000 Coliseum Way, Oakland, CA 94621. Their telephone number is 510-638-4900.

Parking and Traffic Information
There are approximately 6,000 parking spaces within a half-mile walk from First Tennessee Park. Free and paid parking are available within this area. Click here for complete parking information.

Disabled parking spaces are conveniently marked and are subject to availability with a valid state handicap permit. There is no additional fee for disabled parking. Parking passes must be displayed on the vehicle's dashboard while parked in lots surrounding First Tennessee Park.

All buses and vehicles that take up more than one parking space (longer than 18 ft) are recommended to park in the 10th Avenue Circle State Parking Lots, displayed as #28 & #35 on the map located at www.nashvillesounds.com/parking.

Pro Shop (Souvenirs)
The Sounds Pro Shop at First Tennessee Park is loaded with new team gear. The main Pro Shop is located on the main concourse level behind home plate of First Tennessee Park. It can be accessed from the third base concourse. On game days, the Pro Shop is opened from the time the game starts until the game has ended. On non-game days (Monday-Friday), the Pro Shop is open from 9:00 a.m. until 4:00 p.m. Click here to visit our online store.

Prohibited Items
The following items are not allowed into First Tennessee Park at any time:

· Alcohol

· Brooms/broomsticks

· Cans

· Coolers

· Food

· Glass Containers

· Guns (with or without permit) or weapons of any type

· Hoverboards

· Laser Pointers

· Lawn Chairs

· Selfie Sticks

· Throwing Items

· Tripods


Items intended for sale or trade may not be brought onto First Tennessee Park property, including all parking areas, without a permit or license from the Nashville Sounds.

Rainout Policy
If the game has been designated as a rainout, then you can exchange your ticket(s) for those of equal value to any other game during the season, pending availability.
Radio Broadcasts
Nashville Sounds games during the regular season are broadcast live on the radio with Jeff Hem as the play-by-play announcer.
Re-entry Policy
Guests may exit and re-enter First Tennessee Park as long as they have a hand stamp and their stub from their ticket.

Restrooms
Restrooms are conveniently located on the first base side and the third base side of the main concourse. They are also located behind home plate and on the first base side of the club level.

Retired Numbers
The Sounds have retired two uniform numbers in their history: Skeeter Barnes (00) and Don Mattingly (18). The number 42 is also retired throughout professional baseball in honor of Jackie Robinson.

Safety

In accordance with Pacific Coast League rules, only authorized personnel with proper credentials will be permitted on the field before, during, or after a game or event. Any unauthorized person who travels onto the field will be immediately removed from First Tennessee Park and subject to arrest and prosecution

For your safety, please be aware of bats and balls that may enter the seating areas. Guests are allowed to keep any baseball that enters the seating area as a souvenir. However, guests are not allowed to enter the playing area to retrieve balls or otherwise interfere with baseballs in play. Violators may be ejected from First Tennessee Park.

Scoreboard
The guitar-shaped scoreboard is a fan favorite for all who come to First Tennessee Park. It measures 142' long by 55' high and is 12.5' above the outfield concourse. Digital display is equal to 860 32" wide televisions.

Scoreboard Messages
Due to advertising commitments and game-related information, requests for personal messages and greetings are limited. Requests must be received at least 24 hours before the beginning of the game. A fee of $50.00 (donated to the Nashville Sounds Foundation's charity partners) will be charged for all messages. Announcement requests will be accommodated subject to time constraints. Please visit our Guest Services window, located just inside the main entrance on the first-base side of the ballpark, to make your request.

Season Tickets
The best way to enjoy Sounds baseball is with a season ticket package. Whether you are using tickets to entertain friends, clients, or simply for your own enjoyment, you will find that Nashville Sounds season tickets are an economical and effective option for your summer outing. Click here for complete season ticket information.

Security
In the event of a security problem, notify an usher, a member of the Sounds staff, or report to the Guest Services desk near the main entrance beside the box office.

Sections
Sections 101-110 are located on third base side. Sections 111-115 are located behind home plate and are also behind the net. Sections 116-124 are located on first base side. For a stadium map, please click here. Seats in all sections are numbered low to high, with the low number starting on the right hand side as you face the field from behind the section.

Service Animals
Service animals, as defined by the ADA, are welcome at First Tennessee Park, provided they are accompanied by the handler and leashed at all times. Pets are not allowed.

Suites
Suites are a great way to entertain friends, family, business clients and many more! There are 18 club level suites than can accommodate 16 people as well as four field level suites that can accommodate 40 people. Catering options can be added to both type of suites but are not included. Click here to request more information.

Smoking Policy
In an effort to accommodate all guests, smoking (including electronic cigarettes) is allowed only in three designated areas of First Tennessee Park: behind right field in the marked area near 5th Ave. exit gate, in marked area behind section 107 near the third-base concourse, and in front of the ballpark on Junior Gilliam Way.

Special Events
For non-game day events such as private parties, corporate meetings, networking events, banquets, and cocktail receptions at First Tennessee Park, please contact our special events department at 615-515-1119.

Spring Training
Nashville Sounds spring training will be held in Mesa, Arizona in March at the Oakland Athletics' complex. Click here for complete information.

Strollers
Strollers are permitted in all concourse areas at First Tennessee Park. If a guest has a stroller that, once folded, will fit under a stadium seat, they should be able to take it to their seat. However, we are not responsible for the stroller if it is not in your care.

Taxi Cabs
If you are in need of a taxi, please see one of the Sounds staff members and they will be glad to assist you. Taxis pick up outside the 5th Avenue gate.

Team Colors
The team colors for the Nashville Sounds are Red, Black, and Platinum.

Ticket Holder Disclaimer
The holder of this ticket assumes all risk and danger incidental to the game of baseball, or other event for which the ticket is issued, whether occurring prior to, during or subsequent to the actual playing of the game, including specifically (but not exclusively) the danger of being injured by thrown bats, fragments thereof, and thrown and batted balls or other objects, and any vehicular damage by said bats or balls while being driven or parked at any location around First Tennessee Park and agrees that the Nashville Sounds ("Club"), any other participating clubs, their officials, agents, other employees and players are not liable for injury from such causes. Resale of tickets on premise of First Tennessee Park is specifically prohibited. Holder assumes all risk associated with the purchase of this ticket from any source other than the club and its designated agents. All events are subject to date and time change, and any such change shall not constitute a reason for refund or exchange. The Club reserved the right, without the refund of any portion of the ticket price, to refuse admission to or to eject any person from an event. Holder's name, likeness, and voice taken in connection with the game may be used in any broadcast, photograph, video, and/or sound recording for all purposes by club or club's affiliates, sponsors, corporate partners and broadcast or media partners.

Ticket Office Hours
On game days, the ticket office is open from 9 a.m. until the end of the game, Monday through Friday, and from 10 a.m. until the end of the game on Saturday & Sunday. On non-game days, the ticket office is open on Monday through Friday from 9 a.m. - 5:00 p.m. The ticket office is closed on Saturday and Sundays when there is no home game scheduled.

Ticket Prices
Individual ticket prices vary depending on the location of the seats. Children two years of age and under do not need a ticket to enter First Tennessee grounds. They must be seated on a parent or guardian's lap. Children under the age of two are eligible for applicable promotional items. Click here for complete ticket information.

Ticket Resale/Scalping
Ticket resale and scalping will not be allowed in First Tennessee Park or on the grounds of First Tennessee Park.

Tours
To set up a tour of First Tennessee Park, contact our Community Relations Department at 615-515-1154.

Umbrellas
Umbrellas are permitted inside First Tennessee Park. However, they can only be used in the ballpark to shield rain and CANNOT be used to block the sun.

Umpires
There are three or four umpires per game at First Tennessee Park, as provided by the Pacific Coast League.

Vendors
There are a number of vendors selling food and drinks in the seating areas during Sounds baseball games.

Will Call
The Sounds' will call window is located at the main ticket office on 19 Junior Gilliam Way. Tickets are left at this window and can be picked up using proper identification by the person's name listed on the will call envelope.