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Frequently Asked Questions

ALCOHOL

Beer is available at all concession stands including the Safelite AutoGlass® Grandstand Bar; limit two drinks per person per purchase (limit one beer per person, per purchase on all Thursdays). North Carolina law prohibits the selling to or purchase of alcohol to minors under the age of 21. Each customer must present valid picture identification at the time of purchase. All beer sales will conclude with the first pitch of the middle of the 8th inning on a regular basis, however, Grasshopper management reserves the right to discontinue beer sales without notice and/or refuse the sale of beer to any individual. A Grasshopper staff member will gladly call a cab for anyone that has had too much to drink. Alcohol is not permitted in Section (114).

AUTOGRAPHS

Asking players for autographs is a baseball tradition and highly encouraged at First National Bank Field. For your safety, we ask that you seek autographs from the sides of both dugouts (Sections 112 and 110; and 103 and 105) from the time that the gates open until 30 minutes before game time. Players are not permitted to sign autographs during the game.

BEVERAGES, FOOD & CONTAINERS

No beverages, food, coolers or containers may be brought into First National Bank Field.

BIRTHDAY & ANNIVERSARY ANNOUNCEMENTS

Let us know whose special day it is! We will do our best to make your greeting memorable during the specified "Grasshoppers Birthday Inning". (Please note that this segment often continues into later innings of the game) This service is free of charge, however, all requests must be submitted by 9:00 a.m. the day of the game you wish to have your announcement seen. Copy the text below into an email and send to jak@gsohoppers.com.

Name:
Address:
Email:
Phone Number:
Date of Game you will be attending:
Announcement:

*Once your request is submitted, it will be put in our game day script. You will not receive a confirmation phone call. Please note that due to the volume of requests, we cannot guarantee your greeting will be announced.

CAMERAS/VIDEO EQUIPMENT

We encourage the use of cameras and video cameras at First National Bank Field. However, fans may not reproduce the game or interfere with any other fans enjoyment of the game.

CONCESSIONS

There are three full-service concession stands as well as numerous vending carts located on the concourse sure to tempt your taste buds! View our concessions menu! No outside food or beverage is permitted inside the stadium.

CONDUCT

No abusive language or any behavior that can be viewed as offensive to others will be tolerated anywhere at First National Bank Field. Fans are strictly prohibited from entering the playing field at any time. Failure to adhere to First National Bank Field policies will result in ejection from the stadium.

CUSTOMER SERVICE

If you have any questions about First National Bank Field or need assistance, please visit our Guest Services booth, located on the concourse behind Section 110.

CREDIT CARDS

The Majestic Yard merchandise store, Grasshoppers Box Office and concession stands (excluding the Safelite AutoGlass® Grandstand Bar) proudly accept Visa, MasterCard, Discover, and American Express. There are also First National Bank ATMs located behind Section 108 for your convenience.

FAMILY SECTION

The Family Section is located in Section 114 near the Rotary Play Park and designed for families and young children. Alcohol and inappropriate behavior are not permitted in this section.

FAN MAIL

Letters to Greensboro Grasshoppers players should be addressed:

Player Name-
c/o Greensboro Grasshoppers
408 Bellemeade Street
Greensboro, NC 27401

If a response is desired, please enclose a self-addressed, stamped envelope. The Greensboro Grasshoppers cannot assume responsibility for lost, misdirected, or unanswered requests.

FIRST AID

Guilford County EMS and the Greensboro Police Department are on duty patrolling stadium areas at all times during the games to ensure your safety. Should you need assistance, please notify a Grasshoppers staff member or visit the First Aid Station, located behind Section 112 on the first base side.

FOUL BALLS

Heads up! Foul balls and other objects leaving the playing field can be very dangerous. For your own safety, please pay attention to the field when the game is in progress. Any foul ball that is hit into the stands may be kept as a souvenir, however fans may not go outside of the park or onto the playing field to retrieve foul balls.

GATES OPEN

Gates at First National Bank Field open one hour prior to game time.

GIFT CERTIFICATES

Gift certificates for Grasshoppers merchandise and tickets can be purchased in any increment at The Majestic Yard souvenir shop.

GROUP OUTINGS

There's never been a better way to entertain a group! Bring the whole gang out for great food and family entertainment at First National Bank Field! We'll make your even memorable, affordable and hassle-free. Call 336.268.2255 to speak with a Group Sales representative today!

HANDICAP SEATING

Handicap seating is available behind the back row of the seating bowl in sections 101, 102, 103, 106, 107, 108, 109, 112, and 114. An elevator behind Section 107 is accessible for those fans with tickets for the suite level or Party Decks. The Eugene, Edgeworth and Plaza gates offer handicap accessible entrances to First National Bank Field.

HANDICAP PARKING

Handicap parking is available in the Edgeworth Street lot, located behind the Safelite AutoGlass® Grandstand Bar. For your convenience, we suggest purchasing your tickets via phone in advance, as there is no ticket outlet available at that entrance.

KID'S CLUB

Children ages 4-12 are invited to join Guilford and Babe in Babe's Buddies! For more information on Babe's Buddies, please contact the Grasshoppers office at 336.268.2255 or click here to see what it's all about!

KID'S PLAY AREA

The Rotary Play Park is located down the first base line and is specially designed to be kid friendly! For the safety of our play park guests, children must be 52" or under to enter. No food or drink is permitted inside the play area. Parents should not leave their children unattended.

LAWN SEATING

Lawn seating is on a first come, first served basis. Fans are welcome to bring blankets into the lawn areas at First National Bank Field, however, lawn chairs, large umbrellas, wagons, carts, and balloons are not permitted.

LOST AND FOUND

Items can be turned in to, or retrieved from, the Guest Services booth located behind Section 110.

MERCHANDISE

All the latest Hoppers gear can be found at The Majestic Yard located on the main concourse behind home plate. The store is open throughout the game, with regular store hours from 10:00am-4:00pm Monday through Friday. You can shop 24/7 in our online Majestic Yard!

PAGING

Paging services are only available in the case of an emergency. If you need a fan paged, please speak to a representative at the Guest Services booth.

PARKING

Over six parking lots surround the stadium on Grasshoppers game days, ranging from $4-$6. For a detailed parking map, click here.

PLAYER AND MASCOT APPEARANCES

Requests for player and mascot appearances must be submitted in writing, at least three weeks in advance, to the Greensboro Grasshoppers community relations department.

RADIO BROADCAST

All 70 Grasshopper home games are broadcast by Andy Durham via internet stream at www.gsohoppers.com.

RAIN OUTS

In the event five innings of one game are not completed, your ticket may be good for any remaining 2018 regular season home game, based on availability. Your ticket may be exchanged at the Grasshoppers Box Office for a ticket of equal value, subject to availability. There will be no refunds issued.

When the game is officially delayed, play will continue as soon as weather permits. Tickets cannot be refunded or exchanged. If the Grasshoppers cancel a game due to weather prior to gates opening, it will be posted immediately on gsohoppers.com.

REDUCED TICKET PRICE

Children 12 and under, Senior Citizens 62+, and service members with a military ID over will receive $2 off the normal ticket price, unless otherwise specified.

RE-ENTRY

For your safety, re-entry is not permitted into First National Bank Field for any reason. Fans will need to purchase another ticket in order to gain admittance back into the ballpark once they leave.

RESTROOMS

Restrooms are located throughout the concourse and are handicapped accessible. A family restroom is located near the First Aid Station on the first base side, behind section 112.

SECURITY

All fans and their bags will be screened upon entering First National Bank Field. For the safety of all guests, the following items are prohibited:

• Any outside food and beverage
• Weapons of any description, including firearms (weapons carried with a permit are also prohibited)
• Knives of any size
• Canes, chains or sticks of any length (non-medical use canes)
• Fireworks or any explosive
• Illegal drugs
• Laser pointers
• Pets (except service animals)

SMOKING

First National Bank Field prohibits smoking, including the use of e-cigarettes, vaporizers and other similar devices except in designated smoking areas. Smoking is allowed only in designated areas in the Safelite AutoGlass® Grandstand Bar and at the suite level bar.

SUITE ACCESS

Fans with tickets for seats on the suite level or the Party Decks may use the stairs on either end of the concourse or the elevator located behind Section 107. Please retain your ticket to ensure your access to those areas.

TICKETS

You can get great Hoppers tickets by calling 336.268.2255, ordering online, or visiting First National Bank Field in person at either of the following locations:

Game Days
The Majestic Yard, Monday - Sunday: 10:00am - 4:00pm
Box Office, Monday - Friday: 4:00pm - end of the game
Box Office, Saturday - Sunday: 3:00pm - end of the game

Non-Game Days
The Majestic Yard, Monday - Friday: 10:00am - 4:00pm

TRYOUTS

Persons interested in trying out for the Miami Marlins organization should call the Scouting Department at (561) 630-1816.

WILL CALL

Tickets that have been purchased and left for pick up at Will Call can be claimed at the Will Call tent, located near the main entrance (corner of Bellemeade and Edgeworth streets) of First National Bank Field. Proper identification is required to claim the tickets.