Ticket Exchange Policy
TRANSFER, EXCHANGE, OR DONATE
YOUR MEMPHIS REDBIRDS SEASON TICKETS ONLINE
Your 2014 Redbirds Season Tickets include online services that make it easy to manage ownership of your seats via a free personalized internet account accessible here at memphisredbirds.com. Through this account, you can transfer your tickets directly to friends, family and customers by e-mail notification or donate unused tickets to the Redbirds and our community programs.
To access your online TicketReturn account for the first time, go to memphisredbirds.com and look for the TicketReturn logo. Follow the on-screen instructions to sign in for your first time. You'll need one of your tickets to enter a confidential security code that activates your personal account. Once you've signed in, you may change your username and password and visit as often as you like at no charge. TicketReturn account management services are listed as menu selections in the left-hand margin of the web site. There's also extensive online help in the menu at the top of each page. We hope you'll enjoy these valuable new services from the Redbirds and TicketReturn.
One of the most popular features of TicketReturn FanTicket services is the ability to transfer, print-at-home, or e-tickets via the internet. For example, you may wish to give away your seats for a single game, or your tickets may belong to your business and you'll need to distribute them to clients and employees, without incurring the time and expense of courier services. FanTicket makes it possible to transfer ownership of game tickets via e-mail notification, allowing the ticket recipient to receive and print game tickets at home or the office.
If the recipient does not receive the e-mail, his or her tickets are automatically waiting at Will Call for pick-up on game days. Each ticket is encoded and scanned at the ballpark gate to ensure authenticity. When you transfer a ticket, your online account records the transaction so you have a record of ticket usage for the entire season.
Exchange (Not applicable for the July 4, 2014)
Full or half season ticket holders may exchange any unused season tickets online, or at the box office, for equal or lesser valued tickets for all regular season non-firework games.
Full season ticket holders may exchange any unused season tickets online, or at the box office, for equal or lesser valued tickets for all regular season firework games during the months of April, May and August. Full season tickets may be exchanged for TruGreen Bluff tickets during the months of June and July (excluding July 4th).
Half season ticket holders may exchange any unused season tickets online, or at the box office, for TruGreen Bluff tickets during the 2013 regular season.
Memphis Redbirds Baseball Foundation is a charitable organization with extensive service to the community and related youth programs. If you'd like to donate tickets to support the Redbirds, you may do so at no charge via memphisredbirds.com and your FanTicket account, up to 4 hours before game time. Charitable donation of game tickets may entitle you to a tax deduction equivalent to the purchase price of the ticket, and your online service account includes donor confirmations and record-keeping features for tax preparation purposes.
SEASON TICKET HOTLINE: (901) 722-0257