Skip to main content
jump to navigation
The Official Site of Minor League Baseball
Below is an advertisement.

Internships

WHITECAPS INTERNSHIP PROGRAM:

The West Michigan Whitecaps offer an excellent internship program where college seniors, juniors or graduate students can gain a valuable educational experience in the sports industry. All of the internship training programs are full-time and begin no later than April 1 (refer to the specific internship information below for the start date of each program). Applicants who cannot begin the program full-time by April 1 will be considered only if other applicants are not available. The most qualified applicants will be students taking the internship for academic credit.


The purpose of the Whitecaps internship program is to provide an extensive hands-on career development training program that assists young adults with the selection of appropriate careers. We provide internship positions that are meaningful and compatible with their education and aspirations. We also offer guidance in the job search process, from resume writing, to utilizing our network of peers in the industry to assist qualified individuals in seeking out available positions at the completion of their internships.


Many former interns have gone on to secure positions in the industry. Whitecaps internship alumni have worked for such organizations as the Detroit Tigers, Ballpark Digest, Chicago White Sox, Cleveland Cavaliers, Daytona International Speedway, Detroit Red Wings, ESPN, Grand Rapids Griffins, Fort Wayne TinCaps, Kane County Cougars, Lansing Lugnuts, Minnesota Wild, Norfolk Tides, Palace Sports and Entertainment, University of Notre Dame, The Sprint Center, Tampa Bay Rays, Tennessee Smokies, Traverse City Beach Bums, University of Detroit Mercy, Phoenix Suns, Berlin Raceway and, of course, with the Whitecaps.


General Internship Information
In addition to the summaries below, all interns have opportunities to assist with various aspects of operating our stadium such as receiving shipments, pulling tarp, inventory, facility events (concerts, high school and college baseball games, trade shows, private parties, etc.), and limited phone coverage. All interns should be highly motivated, interested in the sports industry, possess excellent inter-personal skills, a good attitude, willingness to learn and willingness to work long hours and weekends. Internships end September 30.

Stipend and Benefits
Housing provided (shared), including all utilities except phone. Interns also receive some perks such as free golf and free health club membership. Benefits (insurance, vacation, etc.) are not included. Stipends are listed in the individual summaries below.

Time Commitment
Interns must be available to participate full-time, including evenings, weekends and holidays. On non-event days the day generally is 8:30 a.m. to 5 p.m. Monday through Friday (plus possible evenings, weekends and holiday for player/driver/mascot appearances, facility events and other special circumstances). On event days, the day generally begins at 8:30 a.m. and ends after the event (sometimes as late as or later than 11 p.m.).

How and When To Apply
If you are interested in an internship with the Whitecaps, please send a resume and cover letter to the attention of Human Resources, (please include title of internship being applied for), West Michigan Whitecaps, P.O. Box 428, Comstock Park, MI 49321, or email your information to echamberlin@whitecapsbaseball.com. Let us know if you will or will not be able to begin the program full-time on the start date (as listed next to each internship description below). Also, please inform us if you meet the Whitecaps' preference for applicants taking the internship for college credit. The best time to send resumes is in the fall, as selection is an ongoing process that begins in October. Closing date for receiving resumes is February 28th (some internships are expected to start earlier as noted above).

Below are the internship summaries:

 

TICKET ACHIEVEMENT PROGRAMS INTERN--Filled for the 2014 Season
Start Date: January 1
Internship Summary: To learn all aspects of the Ticket Achievement Program and the Group Sales operation of Whitecaps Professional Baseball Corp. under the supervision of the Group Sales Operations Manager. Interns will also gain knowledge in most other departments while working under the supervision of the internship supervisors or departmental managers.
Goals:
~ To learn the history and importance of the Ticket Achievement Program and how the success of the program relates to the success of the Ticket Sales Department and the Whitecaps organization.
~ To learn how the Ticket Achievement Programs are maintained and updated throughout the season, while taking ownership of the program and contributing valuable feedback.
~ To train on TicketReturn during the pre-season with the Box Office Manager and Ticket Operations Coordinator to understand how it functions as it relates to the success of the Ticket Achievement Program, the Ticket Sales Department and the overall organization.
~ To learn about general ticket sales practices, as it relates to each individual ticket sales consultant.
~ To learn about event and facility management by training with the Group Sales Operations Manager to oversee the game day operations of hospitality areas.
~ To learn about game day ticket operations and how it relates to the success of the Ticket Sales Dept. as well as the overall Whitecaps organization.
~ Interact with other departments in the organization to fully understand how they function in relation to the Ticket Sales Department as well as the entire organization, i.e. job shadow, facility events, appearances, etc.
Qualifications: We are looking for a team player interested in learning about all aspects of tickets sales and community programs in the sports business. Interested students should be outgoing, tactful, courteous and friendly, with excellent communication and customer service skills. Successful applicants will also have a strong work ethic and be able to handle multiple interruptions and distractions. Candidates should be proficient with common office technology.
Stipend: $700 per month
Supervisor: Drew Willard, Group Sales Operations Manager


GROUP SALES INTERN--Filled for the 2014 Season
Start Date: February 15
Internship Summary: To learn all aspects of the Group and Ticket Sales operation of Whitecaps Professional Baseball Corp. under the mentorship of the Group Sales Operations Manager. Interns will also gain knowledge in most other departments under the mentorship of those departmental managers.
Goals:
~ Learn and understand the Group Sales process as it relates to selling groups and season tickets, and how it correlates to the success of the organization, by observing with the Ticket Sales department.
~ Learn all aspects of the food & beverage side of hospitality areas through a mentorship with the Hospitality Coordinator.
~ Learn the history of Crash's Kids Club and offer insights on how to improve the program/make necessary changes from prior year.
~ Learn all aspects of the Whitecaps Group Sales and Season Ticket material to give the customer/client the best available seating options.
~ Learn about Whitecaps game day operations (specifically within the Ticket Sales Dept) and how it relates to the overall success of the organization.
~ To learn and understand the importance of the Big Buddy Program and the role it plays in the success of the Ticket Sales Department and the overall organization
~ Learn how various Group Sales Initiatives (e.g. Birthday Parties, School Days displays, etc.) are planned and implemented.
~ Learn to create and analyze Group Ticket Sales surveys.
~ Interact with other departments in the organization to fully understand how they function in relation to the Ticket Sales Department as well as the entire organization, i.e. job shadows, facility events, appearances, etc.
Qualifications: We are looking for a team player interested in learning about all aspects of tickets sales in the sports business. Interested students should be outgoing, tactful, courteous and friendly, with excellent communication and customer service skills. Successful applicants will also have a strong work ethic and be able to handle multiple interruptions and distractions. Candidates should be proficient with common office technology.
Stipend: $700 per month
Supervisor: Drew Willard, Group Sales Operations Manager

 

 

 


PROMOTIONS INTERN--Filled for the 2014 Season
Start Date: March 1
Internship Summary: To learn all aspects of the West Michigan Whitecaps promotions department under the mentorship of the Promotions Manager. Intern will also gain knowledge in many other departments while working under the supervision of the internship supervisors or departmental managers.
Goals:
~ To learn all aspects of the promotions department, including learning how to successfully manage gameday promotions to enrich the ballpark experience for fans, sponsors and the community.
~ To learn GameTime Pro software to organize and script gameday promotions and other events
~ To learn how promotions are created and executed both in the preseason and on an ongoing basis throughout the season
~ To learn how to schedule promotions and on-field activities so promotions team can execute properly while maximizing the entertainment value
~ To learn how to be comfortable presenting to a group and performing in front of large audiences
~ To learn how to coordinate a small group of employees, including gameday promotions crew, mascots and mascot guards
~ To learn how to edit the promotional calendar
~ To learn the gameday organization involved in the success of a Whitecaps event by assisting other departments in preparing the facility for the event.
~ To gain an understanding of the seasonal nature of minor league baseball by working with other departments to prepare the facility for the season and during the post season shut down.
Qualifications: We are looking for an outgoing, creative and positive personality that is comfortable performing in front of large crowds. Interested applicants should be well organized and comfortable working with a group. Candidates should be proficient with common office technology.
Stipend: $700 per month.
Supervisor: Keith Roelfsema, Promotions Manager

 

 

 


VIDEO INTERN--Filled for the 2014 Season
Start Date: March 1
Internship Summary: To learn all aspects of the West Michigan Whitecaps multimedia department, specifically related to video and graphics production, under the supervision of the Multimedia Manager. Intern will also gain knowledge in most other departments while working under the supervision of the internship supervisors or departmental managers.
Goals:
~ To learn all aspects of game production, specifically the in-house broadcast, video board production and concourse displays
~ To learn how to use video production equipment including cameras, editing software, switchers and more
~ To learn how to create promotional videos to be used on website and video board
~ To learn how to update the website, assist with the production of programs and other projects.
~ To learn how to create graphics for advertisers to be used on video board, concourse video displays and web site.
~ To learn how to edit game highlights to be uploaded for use on television - specifically local news broadcasts.
~ To learn how to produce weekly player profile interviews to be used on website, video board and program
Qualifications: We are looking for someone with excellent computer, video and video production skills, excellent interpersonal skills, a good attitude, willingness to learn and willingness to work long hours to get the job done. Proficiency with Adobe Creative Suite (specifically Photoshop, Illustrator, After Effects, Premiere Pro) and Final Cut Pro preferred.
Stipend: $700 per month.
Supervisor: Elaine Cunningham, Multimedia Manager

 

 

 


OPERATIONS INTERNS--Filled for the 2014 Season
Start Date: March 15
Internship Summary: To learn all aspects of the general operation of Whitecaps Professional Baseball Corp. through a primary mentorship with the Operations Manager. Also gains knowledge in most other departments through learning opportunities with other Internship and Departmental Mentors. Will learn about the Facility Events department by setting up, coordinating and following through on non-baseball events under the mentorship of the Facility Events Manager.
Goals:
~ To understand how a company's image is important by keeping Fifth Third Ballpark clean and safe for all visitors - Cleanliness is a MUST…
~ To learn about the general maintenance and upkeep needed to run a stadium through opportunities with general ballpark operations.
~ To learn how to run facility events by facilitating and coordinating facility events other than baseball at Fifth Third Ballpark under the mentorship of the Facility Events Manager.
~ To understand how to run a business by running event day parking operations with help of mentor…learning: labor, budgeting and management of employees.
~ To understand event and facility trouble shooting methods by helping oversee game day operations.
~ To learn how to manage and schedule hourly employees under the mentorship of the Operations Manager by helping oversee operations assistants, ushers, clean-up and parking staff.
~ To understand relationships with fans and solving problems by helping coordinate and run customer service on event days under the mentorship of the Community Relations Coordinator.
~ To understand the accounting process in a business by helping the accounting department on event days under the mentorship of the Director of Finance.
Stipend: $700 per month.
Mentor: Tyler Edema, Operations Manager

 

 

 

GROUNDSKEEPING INTERNS--Filled for the 2014 Season
Start Date: Must be available from April until August; however, applicants available from March until September are preferred.
Internship Summary: To learn all aspects of general maintenance and upkeep of the playing surface at Fifth Third ballpark under the mentorship of the Head Groundskeeper. Also gains knowledge in other departments through learning opportunities with other Internship and Departmental mentors. Will learn about turf and clay maintenance for a regular 70 home game schedule as well as Facility Events such as picnics, concerts, camp outs and other sport related events.
Goals: Successful
~ To understand the overall upkeep, safety, and image of the playing field at Fifth Third Ballpark.
~ To learn the general mound and homeplate maintenance in order to meet professional baseball standards.
~ To learn the general infield skin maintenance in order to keep a safe playing surface.
~ To learn how to run facility events by managing field during other baseball or non-baseball events under the mentorship of the Head Groundskeeper.
~ To learn how to safely and efficiently operate field maintenance equipment such as reel mowers, utility vehicles, infield groomers and other hand held tools.
~ To learn turf maintenance techniques for spotting, diagnosing and treating any turf problems.
~ To understand and learn how to accurately monitor and predict weather patterns in order to make decisions on when to cover and uncover the playing surface.
~ To learn to develop team building skills with a crew that is based around teamwork and multi-tasking.
~ To understand the inventory, purchasing, and stocking aspect of the Grounds budget, recommend purchases for rental and maintenance equipment and participate in tracking the budget to make effective, cost related recommendations.
~ To create relationship with other departments to learn how the whole facility operates.
~ To gain an understanding of the seasonal nature of minor league baseball by working with other departments to prepare the facility for the season, maintaining during the season and post season shut down.
Qualifications: Turf students preferred
Stipend: Base rate of $700 plus: $100 per month if intern has completed 1 full year of turf education, $100 per month if intern has pesticide applicator certification and $100 per month if intern has prior groundskeeping experience, as determined by Head Groundskeeper.
Supervisor: Michael Huie, Head Groundskeeper

 

 

 


GROUNDSKEEPING GRADUATE INTERNSHIP--Filled for the 2014 Season
Start Date:March 15th start date is preferred. Must be available from April until August; however, applicants available from March until September are preferred.
Internship Summary:To learn all aspects of general maintenance and upkeep of the playing surface at Fifth Third ballpark under the mentorship of the Head Groundskeeper. Also gains knowledge in other departments through learning opportunities with other Internship and Departmental mentors. Will learn about turf and clay maintenance for a regular 70 home game schedule as well as Facility Events such as picnics, concerts, camp outs and other sport related events.
Goals:
1. To continue turf education:

A. To understand the overall upkeep, safety and image of the playing field at Fifth Third Ballpark.
B. To learn the general mound and homeplate maintenance in order to meet professional baseball standards.
C. To learn the general infield skin maintenance in order to keep a safe playing surface.
D. To learn how to run facility events by managing field during other baseball or non-baseball events under the mentorship of the Head Groundskeeper.
E. To learn how to safely and efficiently operate field maintenance equipment such as reel mowers, utility vehicles, infield groomers and other hand held tools.
F. To learn turf maintenance techniques for spotting, diagnosing and treating any turf problems.
G. To understand and learn how to accurately monitor and predict weather patterns in order to make decisions on when to cover and uncover the playing surface.
H. To learn to develop team building skills with a crew that is based around teamwork and multi-tasking.
I. To understand the inventory, purchasing, and stocking aspect of the Grounds budget, recommend purchases for rental and maintenance equipment and participate in tracking the budget to make effective, cost related recommendations.
J. To create relationship with other departments to learn how the whole facility operates.
K. To gain an understanding of the seasonal nature of minor league baseball by working with other departments to prepare the facility for the season, maintaining during the season and post season shut down.

2. To learn how to conduct internship assessments, schedule hourly employees and manage a crew.
3. To learn how to make problematic decisions quickly to ensure the safety of the playing surface and players as well as the health of the turf.
4. To create relationship with entire coaching staff for learning to schedule field times as well as feedback.
Qualifications:Turf students preferred
Stipend:$1,300 per month
Internship Mentor:Michael Huie, Head Groundskeeper

 

 

Back to Top

 

Whitecaps Professional Baseball Corp. is an Equal Opportunity Employer.