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A to Z Guide

 

 

A

ADA FRIENDLY
Coca-Cola Park was designed to be universally accessible and comfortable for fans with disabilities.

ADDRESS
Coca-Cola Park is located in the heart of the Lehigh Valley with an address of 1050 IronPigs Way, Allentown, PA, 18109.

ALCOHOL
For those who would like to consume alcoholic beverages, they are available at concession stands throughout Coca-Cola Park, as well as portable beverage stands. There is a limit of two alcoholic beverages per person (per trip to the concessions stands). Alcoholic beverage sales on the concourse will stop at the conclusion of the seventh inning, with the exception of the Red Robin Oasis Bar, which will remain open approximately one hour after the final out.

ANIMALS
Certified service dogs or service dogs in training for guests with disabilities are welcome. All other animals are prohibited.

ATMs
There are a total of three ATMs within Coca-Cola Park located in The Majestic Clubhouse Store, on the concourse behind Section 114 and on the Club Level near the Club Bar.

B

BABY-CHANGING AREAS
Changing stations are located in every restroom at Coca-Cola Park.

BACON STRIP
The Bacon Strip is located in right field's "home run alley" and is a bi-level seating area that includes 75 bar stool seats in the first level and an additional 52 stadium seats on the second level. Both levels of seating include the added comfort of drink rail counters for food and beverages and can accommodate groups of 20 or more.

BAG SEARCH
All bags are subject to inspection prior to entering the ballpark. See PROHIBITED ITEMS.

BUSINESS OFFICE
Coca-Cola Park's administrative office is located on-site at Coca-Cola Park and is open Monday thru Friday from 8:30 a.m. until 5 p.m. Our phone number is (610) 841-PIGS (7447).

C

CAMERA AND VIDEO EQUIPMENT
Cameras and video recorders are allowed at Coca-Cola Park as long as they do not obstruct the view of others.

CELLULAR PHONES
The use of cell phones is permitted, provided they do not interfere with another guest's ability to enjoy the game.

CHILDREN
Children ages two and under may be admitted to IronPigs games without a ticket, but need to sit in the lap of an accompanying adult. Children ages three and above require a ticket.

CODE OF CONDUCT
Lehigh Valley IronPigs management is committed to creating a safe, comfortable and enjoyable experience for all guests. Our staff will proactively intervene to support a family oriented environment where all guests can enjoy the entertainment experience free from the following behaviors:

  • Foul or abusive language or obscene gestures.
  • Any disruption of the game by a guest's actions or unauthorized entrance on the playing field or restricted areas.
  • Intoxication or other signs of impairment.
  • Obscene or indecent clothing.
  • Guests seated in a location other than their ticketed seat.

If someone interferes with your enjoyment of a game, please contact an IronPigs representative or visit Fan Services located behind section 106/107.

COKE BOTTLE
A massive structure located on the top of the scoreboard that shakes, illuminates and shoots fireworks after IronPigs' home runs.

CONCESSIONS
A wide variety of food & beverages, from traditional ballpark fare to foods with local flavor is available behind sections 101, 108/109 and 114/115 and at numerous kiosk locations throughout Coca-Cola Park.

CARD POLICY
MasterCard, Visa, American Express and Discover are accepted at ticket windows, concessions and merchandise locations.

D

DIRECTIONS
From U.S. 22 (Heading East): Take U.S. 22 E to Exit for Airport Road South. Keep right on the exit ramp and merge onto Airport Road heading south. Make a right on American Pkwy. Make a left on IronPigs Way and into stadium complex.

From U.S. 22 (Heading West): Take U.S. 22 W to Exit for Airport Road South. Merge right off exit ramp onto Airport Road South. Make a right on American Pkwy. Make a left on IronPigs Way and into stadium complex.

ELEVATOR
Coca-Cola Park features two elevators, which are located on the concourse behind home plate (by Club Level entrance). Guests are required to present a Club Level or appropriate hospitality area ticket to access the elevator.

EMERGENCY EVACUATION
In the event of an emergency, IronPigs personnel have been trained and instructed to assist guests in evacuating Coca-Cola Park.

EXIT AND RE-ENTRY
Guests must receive a hand stamp when exiting Coca-Cola Park. Re-entry is permitted at both the AT&T Plaza and Club Level entrance.

F

FAN SERVICES/ADVANCE TICKETS
Located on the main concourse behind section 106/107 at Coca-Cola Park, Fan Services/Advance Tickets features team and ballpark information, first-aid assistance, on-field contest sign-ups, ticket information and more. Please see a Fan Services/Advance Tickets representative for any questions you may have during your Coca-Cola Park visit.

FIRST-AID
First-aid is available at Coca-Cola Park. Please see an usher or visit Fan Services/Advance Tickets located at section 106/107 to be escorted to a first-aid attendant.

FIRST PITCH
One member of a group attending a Coca-Cola Park hospitality area or any group of 50 or more is eligible to throw out a first pitch for that night's game. For more information on how to book a group outing at Coca-Cola Park, please call (610) 841-PIGS (7447).

G

GATES OPEN
Main Gates (AT&T Plaza) typically open 75 minutes prior to game time. Club Level Gates typically open one hour and thirty-five minutes prior to game time. The Club Level entrance is for Club and Suite holders only.

GIFT CERTIFICATES
Available in $25, $50 and $100 increments and can be purchased at the Majestic Clubhouse Store (located at Coca-Cola Park), online at ironpigs.milbstore.com or by calling (610) 841-PIGS.

GIVEAWAY POLICY
The IronPigs policy is to distribute one giveaway item per eligible fan entering Coca-Cola Park. An eligible fan is a fan that meets advertised age limits or other requirements. Extra tickets for a game may not be redeemed for giveaway items.

GROUP TICKETS
Coca-Cola Park is a perferct venue to entertain 10 people to 10,000 people. Groups enjoy preferred seating or can take advantage of special areas, including:

  • PPL Picnic Patio offers groups a ticket and a buffet of ballpark favorites.
  • PenTeleData Party Porches offers groups of 30-65 private use of a Club Level deck, Club Bar access and a two-hour buffet.
  • BSI Dugout Suites are located behind home plate and offer a spectacular view. Includes 30 tickets and an upscale buffet.
  • The IronPigs Team Suite, located on the upscale Club Level, offers uncompromised service and a spectacular setting. Includes 30 tickets and an upscale buffet.
  • The Red Robin Tiki Terrace, highlighted by a unique seating overhang in left field, is available for groups of 48 to 64 people. The Tiki Terrace also includes a private area for your group directly behind the left field seats with access to drink rail and cocktail table seating.
  • The Bacon Strip is located in right field's "home run alley" and is a bi-level seating area that includes 75 bar stool seats in the first level and an additional 52 stadium seats on the second level. Both levels of seating include the added comfort of drink rail counters for food and beverages and can accommodate groups of 20 or more.
  • The Hot Corner, named for its close proximity to third base, is located directly below the PPL Picnic Patio and provides a one-of-a-kind environment on the Field Level. The Hot Corner features 48 swivel-style seats and includes great amenities such as in-seat food and beverage service as well as drink rail counters. Groups from 20-48 can be accommodated.
  • To book a group or check availability, please call (610) 841-PIGS (7447).

H

HOT CORNER
The Hot Corner, named for its close proximity to third base, is located directly below the PPL Picnic Patio and provides a one-of-a-kind environment on the Field Level. The Hot Corner features 48 swivel-style seats and includes great amenities such as in-seat food and beverage service as well as drink rail counters. Groups from 20-48 can be accommodated.

I

IRONPIGS CHARITIES
IronPigs Charities is a non-profit organization striving to provide educational and recreational opportunities for children in the Greater Lehigh Valley area. IronPigs Charities is a recognized 501(c) (3) non-profit organization on the state and federal level.

L

LAWN CHAIRS
Due to the slope of the lawn and for the safety of our fans, lawn chairs are PROHIBITED at Coca-Cola Park. However, blankets are allowed.

LOST AND FOUND
Lost articles are held for 30 days. Guests may bring lost or found items to Fan Services or call (610) 841-PIGS in an effort to locate missing items.

M

MASCOTS
FeRROUS and FeFe.

MERCHANDISE
Official IronPigs merchandise is available in the Majestic Clubhouse Store located adjacent to the AT&T Plaza. The store is open year-round. Souvenirs are also available in-game at the Majestic ClubhouseStore and the Pig Pile Kiosk. The Majestic Clubhouse Store is always open online at ironpigs.milbstore.com.

MESSAGES ON LED MESSAGE BOARD
To have a birthday or special message displayed on the LED message board located above the bullpens, please fill out a form at Fan Services (located behind section 107 on the main concourse) before the 6th inning. There is a $10 charge with the proceeds going directly to IronPigs Charities, a non-profit organization striving to provide educational and recreational opportunities for children in the Greater Lehigh Valley area. Your special message will be shown sometime during the 8th inning. As a reminder, your message will be shown on the LED message board. Announcements on the main scoreboard (featuring Coke bottle) are for groups of 50+ or individuals who purchased Birthday Party Packages. For more information, please call (610) 841-PIGS (7447).

N

NO SMOKING
Coca-Cola Park is a smoke-free venue. Re-entry is permitted. Please contact Fan Services for more details.

O

OUTSIDE FOOD & BEVERAGE
For the safety and security of our fans, outside food & beverage (including bottled water) can not be brought inside Coca-Cola Park.

P

PARKING
There are 2,500 on-site park spaces at Coca-Cola Park. The cost of parking is $3 per vehicle.

PHONE NUMBER
For information or to purchase tickets, please call (610) 841-PIGS (7447).

POCKET SCHEDULES
IronPigs pocket schedules are available at the ticket windows, Fan Services, The Majestic Clubhouse Store and various other locations within Coca-Cola Park. The schedule is also available at ironpigsbaseball.com. If your business would like to display IronPigs pocket schedules, please send an email to hogwild@ironpigsbaseball.com.

PORKCENTER
PorkCenter is physically located on the Field Level at Coca-Cola Park and features a quad-screen set-up for social media tracking, game watching and more. It is the social media headquarters and sports desk, allowing the IronPigs to engage with fans in both an in-person and online setting.

POST GAME PICK-UP PROCEDURE
Due to a change in our post game EXIT routing, you will be unable to access IronPigs Way from American Parkway. We ask that all employees, fans and guests be picked up on the corner of Highland St. and Fenwick St., only one block from the ballpark.

Here are some simple ways to access the Fenwick St. pick-up location.

  • Traveling Southbound on Airport Rd. make a RIGHT turn onto Union Blvd. then a RIGHT turn onto Fenwick St. between Spotless Car Wash and the Aladdin Restaurant.
  • Traveling Northbound on Irving St. make a LEFT turn onto Union Blvd. then a RIGHT turn onto Fenwick St. between Spotless Car Wash and the Aladdin Restaurant.
  • Traveling East (towards Bethlehem) on Union Blvd. turn LEFT onto Gilmore St. then a LEFT turn onto Highland St.
  • Traveling West (toward Allentown) on Union Blvd. turn RIGHT onto Fenwick St. between Spotless Car Wash and the Aladdin Restaurant.

IronPigs Way will reopen approximately 45 minutes following the end of the game.

PROHIBITED ITEMS
Food, beverages, weapons of any kind, (even with a concealed weapons permit) containers such as coolers or thermoses, lawn chairs, helium balloons, banners or signs that are not in the spirit of the event or that obstruct the view of others, animals other than service animals, compressed air horns are all prohibited at Coca-Cola Park.

R

RADIOs/TVs
Personal radios and handheld television sets are permitted inside Coca-Cola Park. The IronPigs flagship station is ESPN 1230-1320 AM.

RAINOUT POLICY
In the event 5 innings of one game are not played, except when the home team is in the lead at the end of 4 1/2 innings, tickets may be exchanged for any 2014 regular season IronPigs home game of equal or lesser value, subject to availability. Positively no exchanges or cash refunds.

RESTROOMS
There are 3 men's, 3 women's and 3 family restroom locations on the main concourse. There are 2 men's, 2 women's and a family restroom located on the Club Level. There are also private men's and women's restrooms on the Dugout Suite level.

RED ROBIN KIDSZONE
Located down the left-field line beyond section 120. The Red Robin KidsZone features a free playground area. In addition, kids can take advantage of a number of games, including speed pitch, slides and more. All inclusive wristbands are available for just $10.

S

SCALPED TICKETS
Tickets may not be resold on the property of Coca-Cola Park or in the parking areas that surround it and tickets associated with such transactions are subject to confiscation.

SCOREBOARD SYSTEM
Daktronics LED video display board measuring 22' x 50'. Also 10' x 20' bullpen LED display and 2 LED fascia boards.

SECTION 100
The Bacon Strip is located in right field's "home run alley" and is a bi-level seating area that includes 75 bar stool seats in the first level and an additional 52 stadium seats on the second level. Both levels of seating include the added comfort of drink rail counters for food and beverages and can accommodate groups of 20 or more.

SEATS
Capacity: 10,100; Color of seats: Green; 7,040 Field Level seats and 1,061 Club Level seats.

SPECIAL EVENTS
Coca-Cola Park is available to host weddings, banquets, corporate events, meetings and so much more. For information, call the IronPigs at (610) 841-PIGS.

STROLLERS
Strollers are allowed at Coca-Cola Park and may be stored under guests' seats. Strollers may not block rows, aisles or stairways.

SUITES
20; Located on the Club Level. One is available for nightly rental. For more information, contact the group sales department at (610) 841-PIGS.

T

TAILGATING
In order to help provide a fun, family atmosphere both inside and outside of Coca-Cola Park, the IronPigs have established these guidelines for the parking areas.

  • By law, alcohol consumption in the parking lots is illegal (Ordinance 711.08). No open containers of alcoholic beverages are permitted on public property such as the ballpark's parking areas.
  • Preparing food or beverages of any such kind where such preparation necessitates the use of an object or practice that is considered unsafe, hazardous or unhealthy to guests or participants is prohibited.
  • Tailgating is only permitted in general parking (non-preferred) areas.
  • Barbecues: Only approved gas/propane units with fuel-valve turn-offs are permitted. No charcoal is allowed. • Coca-Cola Park parking lots open 2 1/2 hours before game time. Parking lots close 1 hour after the game's conclusion.
  • No vehicle may occupy more than one parking space. Guests may not obstruct other parking spaces, sidewalks or other areas that may impede pedestrian traffic to/from Coca-Cola Park.
  • Overnight parking is prohibited.
  • Any tailgating material and refuse should be strictly disposed of in a safe manner. Guests should be courteous and dispose of their own trash. Please help us keep Coca-Cola Park and the surrounding areas clean by not littering.

TAXI SERVICE
Guests in need of a taxi should report to Fan Services located on the concourse behind sections 106/107.

TICKETS
Tickets to upcoming events at Coca-Cola Park can be purchased a number of different ways:

  • In Person:

Tickets may be purchased at the Coca-Cola Park Ticket Office. Regular business hours are as follows:

GAME DAYS
Monday-Friday: 9 a.m. until end of the 7th inning
Saturday: 10 a.m. until end of the 7th inning
Sunday: 10 a.m. until end of the 7th inning

NON-GAME DAYS
Monday-Friday: 9 a.m. until 5 p.m.
Saturday: 10 a.m until 2 p.m.
Sunday: CLOSED

  • By Phone:

Single-game and group tickets can be purchased by phone by calling (610) 841-PIGS.

  • Online:

Single-game tickets are available for purchase on-line.

TOURS OF COCA-COLA PARK
The 60-minute tour provides an insider's look at Coca-Cola Park and IronPigs baseball. Tour stops may include the IronPigs clubhouse, press box, visitors clubhouse, dugout suites, dugouts, on deck circles, suites and club level. On those tour days that coincide with baseball games, certain areas may have limited or no access.

Prices per person (minimum of 10 guests):

$4 Adults/$3 Seniors, Military and Children (14 and under)

If you are interested in a tour, contact the IronPigs at (610) 841-PIGS. Prior reservations are required; we recommend you call at least one week in advance.

U

UMBRELLAS
Umbrellas are permitted inside Coca-Cola Park. Please be considerate of other guests. 

V

VIDEO BOARD MESSAGES
To have a birthday or special message displayed on the LED message board located above the bullpens, please fill out a form at Fan Services (located behind section 107 on the main concourse) before the 6th inning. There is a $10 charge with the proceeds going directly to IronPigs Charities, a non-profit organization striving to provide educational and recreational opportunities for children in the Greater Lehigh Valley area. Your special message will be shown sometime during the 8th inning. As a reminder, your message will be shown on the LED message board. Announcements on the main scoreboard (featuring Coke bottle) are for groups of 50+ or individuals who purchased Birthday Party Packages. For more information, please call (610) 841-PIGS (7447).

W

WATER FOUNTAINS
Located near main restrooms at Coca-Cola Park. Standard and wheelchair accessible.

WEBPAGE ADDRESS
www.ironpigsbaseball.com

WILL CALL
Windows 5 and 6 at the Coca-Cola Park Ticket Office are Will Call windows. Will Call tickets are available anytime after single-game tickets have been purchased. Tickets are released only to the person whose name appears on the will call envelope. No one will be given tickets designated for another person. Proper photo identification is required, preferably a driver's license, and purchasing credit card, if applicable.