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Front Office Staff

Tennessee Smokies Front Office

3540 Line Drive | Kodak, TN 37764 | Phone: (865) 286-2300 | Fax: (865) 523-9913

Email Address:
Affiliation (tenth year): Chicago Cubs (2007-Present)
Years in Southern League: 1964-67, 1972-Present


Randy and Jenny Boyd Owners

Randy and Jenny Boyd

Jenny and Randy are big baseball fans not just for the sport, but also for how it brings communities together. Randy has been to 39 major league ball parks (old and new ones of many major league teams) and Jenny is catching up with him! They are committed to making baseball a great family fun experience for our community for generations to come and looking forward to continuous improvements in the ball park and the fan experience in the coming years.

Jenny Boyd is the owner and operator of Boyd's Jig and Reel in the Old City in downtown Knoxville. The Jig and Reel is a musical Scottish pub dedicated to preserving and promoting our musical heritage. Jenny plays the fiddle and mandolin in the Celtic band "The Good Thymes Ceilidh Band". She is a member of the Old City Association and serves on the Young-Williams Animal Center Board, the Knoxville Symphony Orchestra Board, and the East Tennessee Historical Society Board. She is also a proud Smokies baseball fan!

Randy Boyd is the founder and Executive Chairman of Radio Systems Corporation which he started in 1991. Radio Systems is headquartered in Knoxville, Tennessee and has over 630 associated worldwide with offices in seven countries. The company produces over 4,600 pet products under brand names such as Invisible Fence, PetSafe, and SportDOG. It is privately held with sales over $350 million.

For the past two years, Randy served as Commissioner of the Tennessee Department of Economic and Community Development. Based in Nashville, he led the department's mission of developing strategies which help make Tennessee the No. 1 location in the Southeast for high quality jobs. The department seeks to attract new corporate investment in Tennessee and works with Tennessee companies to facilitate expansion and economic growth. Mr. Boyd also serves on numerous corporate and philanthropic boards.

In 2013, Randy took a year leave of absence from his company to serve Governor Bill Haslam in a volunteer role as his Special Advisor on Higher Education assisting in the development of the Drive to 55 initiatives and the Tennessee Promise. The Tennessee Promise will provide free tuition and fees to community college to approximately 25,000 Tennesseans per year, all matched with a trained, volunteer mentor.

Jenny and Randy Boyd support many animal welfare projects, such as developing a new Animal Adoption Center in Knoxville that will more than double the number of spay and neuter procedures that can be performed annually in Knoxville. They also help fund the Blount County Animal Center as well as the PetSafe Chair of Veterinary Medicine at the University of Tennessee. Radio Systems has provided the funds to create seven public dog parks in the Knoxville area as an effort to make Knoxville the most pet friendly community in America while Invisible Fence Brand has donated over 10,000 dog oxygen masks to Fire Department around the United States as part of its "Project Breathe".

Jenny and Randy have been married for 30 years, live in Knoxville and have two sons, Thomas and Harrison. Their "family" also includes two dogs, Spanky and Oscar, and two cats Sebastian and Wolfgang.

Full Bio

Doug Kirchhofer CEO

Doug Kirchhofer

In his 16th season with the Smokies, Doug Kirchhofer has been a major player in the minor league sports industry for the past 25 years. Kirchhofer has "hands-on" experience in minor league franchise development and sports facility management as well as a finance background.

Kirchhofer came to the Smokies from Cincinnati, where he served as President and CEO of Cincinnati Entertainment Associates, Ltd. He oversaw the private acquisition and $16 million renovation of Riverfront Coliseum, transforming the aging downtown building into the Firstar Center (now US Bank Arena). He served as President and CEO of the Cincinnati Cyclones professional ice hockey team from 1990-2001 and also as General Manager of the club from 1990-96.

Kirchhofer got his start in professional sports in 1989 as part of the group that formed and operated the Nashville Knights of the East Coast Hockey League. Later in the '90s, Kirchhofer became part owner of the Birmingham Bulls, an offshoot of the Cincinnati franchise. During his years in Cincinnati, he also was involved with teams in minor league basketball and professional indoor soccer.

Kirchhofer's ties to Tennessee date to time spent as Vice President/Finance for Concoal Management Company in Knoxville from 1981-94. During that span he also sat on the Board of Directors at First Heritage National Bank in Loudon. Prior to working with Concoal, he was a manager in the tax department of a public accounting firm in Atlanta, a job he held after earning a Master's Degree in Accountancy from the University of Illinois. Kirchhofer graduated from Illinois Wesleyan University with a B.S. in Business Administration.

Doug and his wife Lana have made their home in East Tennessee, at least during the "offseason," since 1981. They have two grown children, Kristi and Kyle, and four grandsons, Jay, Tanner, Drew and Evan. Doug and Lana both have served as board members of the Christian Academy of Knoxville, and Doug served a term as president of that Board of Directors. Doug was a member of the 2003 class of Leadership Sevier, the 2006 class of East Tennessee Regional Leadership and the 2007 class of Leadership Knoxville. He currently serves as chairman of the Advisory and Finance Committee for the Southern League. Doug also is proud to serve as a 2016 "pink tie guy" for Komen Knoxville bringing awareness to the battle to defeat breast cancer.

Chris Allen President, COO

Chris Allen

Chris Allen is the President of the Tennessee Smokies Baseball team. Chris received his B.S. In Sports Management from Liberty University, and brings over a decade of professional sports management experience.

Prior to joining the organization, Chris worked for the Southern Maryland Blue Crabs, South Coast League, Salem Avalanche, Wilson Tobs and Chillicothe Paints. While working for the Tobs, Chris also spent four years working with the NCAA directing regional baseball tournaments.

In addition to his baseball career, Chris' business interests include majority ownership of Sayin' it Loud, a transit advertising agency serving Baltimore, Md. and metro Washington D.C. Chris and his Wife, Elisa, also own a Furniture and Design Studio in Lynchburg, Va.

In the past 15 years Chris has served on numerous Boards, including the North Carolina Baseball Museum, Greater Baden Medical Services, Maryland Tourism Advisory Board, and Madison Heights Dixie Youth Baseball. Chris currently serves as a member of the Board of Directors for the Make-A-Wish Foundation of East Tennessee and Junior Achievement of East Tennessee.

Chris and Elisa reside in Dandridge, Tennessee with their four children Casey (15), Chase (11), Carolina (7), and Charley (1.5).

Jeremy Boler Vice President

Jeremy Boler

Jeremy is in his fourth season with the Smokies, Second as Vice President after previously serving as Assistant General Manager and Director of Corporate Sales. Jeremy is also in his second season as the Vice President for Boyd Sports, and sister franchise the Johnson City Cardinals. Prior to joining the Smokies Jeremy spent three years as the General Manager of the Forest City Owls in the Coastal Plain League. As the General Manager Jeremy oversaw every aspect of the franchise. Under his leadership the Owls were ranked in the top 11 in the nation in overall attendance each of his three years. Prior to Joining the Owls he served as the Corporate Marketing Manager for the Winston-Salem Dash and helped build corporate ticket packages for businesses. He received his B.A. from Gardner-Webb University, in Boiling Springs, NC. with a degree in Business Administration. A North Carolina native, he and his wife, Adrienne reside in Knoxville, Tennessee.

Tim Volk General Manager of Business Operations

Tim Volk

Tim is in his 4th season with the Tennessee Smokies and first as General Manager - Business Operations. Tim returned for his second stint with the Smokies when he was named the Smokies' Director of Ticket and Group Sales in September of 2013, followed by a promotion to Assistant General Manager in 2015. Previously, he spent three seasons with the Smokies as a Group Sales Representative and Intern. Prior to returning to the organization, Tim worked for TDS Telecommunications as a Sales Advisor then with IMG Learfield Ticket Solutions at The University of Tennessee as a Senior Account Executive. The Cincinnati, Ohio, native is a graduate from UT with a degree in Sport Management, minoring in Business Administration. Tim lives in Knoxville with his wife, Mindy, daughter, Savannah, and their dog, Taber.

Tim also serves on the University of Tennessee Recreation & Sport Management Practitioners Advisory Board and the Knoxville Partners in Education Advisory Board.

Brian Cox General Manager of Baseball Operations

Brian Cox

Brian Cox started his career in professional baseball in 1989. 2016 marks his 15th season as general manager of the Tennessee Smokies. Cox got his start in baseball with the Memphis Chicks in 1989 then worked for the Cleveland Indians that same year. He joined the Knoxville Blue Jays in 1990 as director of media relations, a position he maintained through the 1994 season before being promoted to Assistant General Manager. Cox was promoted to general manager of the Tennessee Smokies in Feb. 2002. He played a major role in the Knoxville name change to the Knoxville Smokies in 1993 and was heavily involved with the team's move to Smokies Park in 2000.

Brian has been named the Southern League "Jimmy Bragan Executive of the Year," three times (2004, 2010, and 2015). He currently serves as chairman of the Southern League Rules and Competition Committee. Brian is currently participating in East Tennessee Regional Leadership (ETRLA), a previous board member of the Tennessee Donor Services and a graduate of Leadership Sevier in 2004. He has been very involved with coaching youth sports with his two sons.

Brian received a Bachelor's Degree in Sports Management from Bowling Green State University. He is a native of Columbia Station, Ohio (outside Cleveland). His parents, Francis and Betty Cox, and older brothers, David and Bruce, still reside there. Brian and his wife Cynthia have been married for 22 years. She is a kindergarten teacher with Knox County Schools. Brian and Cynthia live in Knoxville with their two teenage sons, Brady and Logan. Brady is a student at Knoxville West High School and Logan is a student at Bearden Middle School. Both boys are very involved in school and community sports teams. The family are active members of All Saints Catholic Church.

Bryan Webster Assistant General Manager of Stadium Operations

Bryan Webster

Bryan begins his 19th season with the Smokies and his 16th as director of stadium operations. He is a graduate of the University of Tennessee and now lives in Strawberry Plains with his wife Rachel and their sons Jonathan and Patrick. He is originally from Ingersoll, Ontario, Canada and his parents John and Douane now live Zanesville, Ohio. Bryan is a big fan of the Montréal Canadians and Team Canada's 2010 Olympic gold medal winning men's and women's hockey teams.


Tolena Trout Administrative Assistant

Tolena Trout

Tolena is in her 16th season with the Smokies; she and her husband Steve are involved with Cure Finders, an organization working toward a cure for Cystic Fibrosis, in memory of their daughter La'Shanna. Tolena worked as a sales representative & merchandiser for various companies in the area. Her education is in accounting and bookkeeping. Originally from Belfry, Kentucky, she moved to Kodak 25 years ago.

Ballpark Operations

Anthony DeFeo Head Grounds Keeper

Anthony DeFeo


Michael Matheson Operations Trainee

Michael Matheson

Michael Matheson is entering his third season with the Tennessee Smokies, second as an Operations Trainee. Michael graduated in 2014 from the University of Tennessee Chattanooga with a B. S. in Sports Administration. Residing in Sevierville, Michael enjoys playing golf and spending time outdoors. Michael also enjoys cheering for the Michigan Wolverines, Chicago Cubs, and of course, UTC Athletics.

Brandon Dunnam Operations Trainee

Brandon Dunnam

Brandon enters his first season with the Tennessee Smokies. Prior to joining the Smokies, Brandon served as Stadium Operations Associate for the Helena Brewers in Helena, Montana in 2016. While pursuing his Bachelor's degree in Sport Management at the University of Southern Mississippi, Brandon spent time as a public safety intern for SMG at the Mercedes-Benz Superdome in New Orleans, Louisiana. His first position in baseball came in 2014 when he worked as an intern for the Mobile BayBears in his hometown of Mobile, Alabama. Brandon is an avid sports fan following closely his Southern Miss Golden Eagles, the Alabama Crimson Tide, and the New York Yankees. In his free time Brandon likes to play sports and spend time with his girlfriend, Megan, and their chocolate lab, Pete (named after Southern Miss's baseball stadium- Pete Taylor Park).

Box Office/Merchandise

Michael McMullen Box Office and Merchandise Director

Michael McMullen

Michael is entering his fifth season with the Smokies, including his third as box office manager after serving as an account executive the previous two campaigns. Prior to arriving at the Smokies organization he worked the previous two seasons for the Richmond RiverRats, a summer collegiate baseball team in the Prospect League, in Richmond, Indiana as a ticket and group sales representative. Michael attended Indiana State University where he received both his B.S. and M.S. in Sport Management. Originally from Rosedale, Indiana, Michael has been a lifelong fan of the St. Louis Cardinals, Indiana Hoosiers, and the Indiana Pacers.

Macey Cheatham Box Office Trainee

Macey Cheatham

Macey Cheatham is entering her first season with the Smokies as the Ticket Office Trainee. She graduated from Florida State University in 2016 as a student athlete with a Bachelor degree in Marketing and Management. While playing softball at FSU, the Noles had three conference championships and two World Series appearances. Although a West Palm Beach native, she travelled to Oregon after graduation. In Oregon, she was a community relations intern with the 2016 Northwest League Champions, the Eugene Emeralds. Following this internship, Macey hopes to keep pursuing a career in sports.

Matt Strutner Merchandise Manager

Matt Strutner

Matt is in his 11th season with the Smokies, his third as director of merchandise, after previous roles in group sales, corporate ticket development and food & beverage with the organization. He earned his M.S. in Sport Management from Georgia Southern University after completing an internship with The Heritage PGA tournament in Hilton Head, SC. Prior to his graduate coursework, Matt attended Emory & Henry College (VA), where he received a B.A. in Mass Communications. He claims Abingdon, VA, as his hometown, but under his father's influence, his allegiances lie with all the Chicago-based teams. Matt also pulls for the Vols and Buckeyes and enjoys snowboarding when the weather is right. Matt resides in Knoxville with his wife, Stephanie.


Mick Gillispie Director of Broadcasting

Mick Gillispie

Veteran broadcaster Mick Gillispie is renowned through his work with the Chicago Cubs and is "the voice" of the Tennessee Smokies. Since the 2011 season, Gillispie has handled play-by-play and produced Chicago Cubs' spring training games on, and has been the lead broadcaster of the Smokies since 2007. Mick is also a contributor to CSN-Chicago where his interviews, play-by-play calls and packages have been routinely featured.

College Football fans in Alabama recognize Mick as host of the very popular 'Tide Tailgate Show' and 'Tide Post Game Live'. The pre-game and post-game shows on Tide102.9 FM accompany Alabama Crimson Tide football on the official Flagship radio station.

Mick can be seen on the SEC Network an ESPN subsidiary broadcasting games. This includes covering a verity of sports and events such as Men's Basketball and Baseball.

Gillispie earned the award as Southern League Broadcaster of the Year, voted on by peers and colleagues. He has also fostered an Honorable Mention in Ballpark Digest's Broadcaster of the Year for three years running: in 2013, 2012 and 2011.

Community Relations and Promotions

Allie Crain Community Relations and Promotions Manager

Allie Crain

Allie is entering her second season with the Smokies, first as the Community Relations and Promotions Manager after previously serving as a Sponsor Services Coordinator. Prior to joining the Smokies, she worked as a Promotions and Marketing intern for the Johnson City Cardinals, the Rookie Affiliate of the St. Louis Cardinals. Allie is a graduate of the University of Arkansas, where she earned a bachelor's degree in Marketing and Communications. During her time at the University of Arkansas, Allie was a Promotions intern with the Northwest Arkansas Naturals, Double-A Affiliate of the Kansas City Royals. In her spare time, Allie loves playing volleyball, watching college football, and is the official dog-sitter of the Tennessee Smokies. The St. Louis native is a devote fan of the Cardinals, Blues, and previously the Rams.

Katie McGuire Community Relations and Promotions Intern

Katie McGuire

2017 will be the first season with the Smokies as a Community Relations and Promotions Intern. She was born and raised in Murfreesboro, TN. She currently attends the University of Tennessee pursing a degree in Sport Management with a minor in Business Administration. In her spare time, she enjoys working out, watching football and baseball games, and spending time with friends and family. Katie is a dedicated fan of the St Louis Cardinals and Tennessee Titans.

Corporate Sales

Chris Franklin Director of Corporate Sales

Chris Franklin

Chris Franklin enters his second season with the Smokies in 2017 as the Director of Corporate Sales. The Morris, IL native now resides with his wife Tammy in Knoxville, TN. In his free time, Chris enjoys hiking in the Smoky Mountains, playing golf, and trying out new local restaurants.

Thomas Kappel Senior Corporate Sales Executive

Thomas Kappel

Thomas is in his third season with the Smokies, first as Senior Corporate Sales Executive. Prior to joining the Smokies, Thomas was the Corporate Sales Trainee with the Gwinnett Braves, the Triple-A affiliate of the Atlanta Braves. Thomas is a graduate of the University of South Carolina, where he earned a bachelor's degree in Sport and Entertainment Management. During his time at the University of South Carolina, Thomas interned with the Columbia Blowfish of the Coastal Plain League, as well as the MLS' Colorado Rapids. In his spare time Thomas enjoys playing sports such as golf, soccer, and baseball. The Grand Rapids, Michigan native is an avid fan of the Liverpool Football Club, Cincinnati Bengals, and the Detroit Red Wings..

Corey Smart Corporate Sales Executive

Corey Smart

2017 is Corey's second season with the Smokies, first as Corporate Sales Executive. He spent his first season with the Smokies as a Ticket Sales Trainee. Corey graduated from Campbell University with a degree in Sports Management and a minor in Business Administration. The North Carolina native was a member of the Campbell University football team and a member of the Fellowship of Christian Athletes. In his spare time, Corey enjoys playing golf, going fishing, watching the Dallas Cowboys, and spending time with friends and family.

Baylor Love Sponsorship Services Manager

Baylor Love

2017 will be Baylor's 7th season with the Smokies and 3rd as the Sponsor Service Manager after serving as an Account Executive and Corporate Sales Executive. She holds a Bachelor of Arts in Economics from Whittier College where she was a four-year Varsity Letter on the Poet Swim Team and spent a semester studying in Budapest, Hungary. Originally from Bothell, Washington, a suburb of Seattle, Baylor now resides in Knoxville with her husband Chris, their Dog, Inara and Cat, Jean Gray. Among her many talents; Baylor can play the bassoon, and is a Certified Mixologest. In her spare time, she enjoys cheering on the Seahawks, Mariners, watching hockey, reading, knitting, and cooking.


Suzanne French Business Manager

Suzanne French

Suzanne is entering her 16th season as the Business Manager for Boyd Sports, LLC. She has been managing payroll, accounting, and human resources for 29 years. She is a member of the East Tennessee Compensation and Benefits Association, the East Tennessee American Payroll Association, and also serves as a Director on the Tennessee State Wide Board (American Payroll Association). She has been a member of several Community Boards in past years, serving in varied positions. She and her husband are ongoing supporters of United Way and East TN PBS. They also enjoy working as volunteers for Alzheimer's Tennessee. Suzanne and her husband Mark live in Knoxville. They have 3 children and 8 grandchildren. When baseball season is over, they enjoy spending time with the family, watching UT football (Go Vols!), going to hockey games with the grandchildren, and traveling to the Caribbean.

Smokies Hospitality

Scott Tallon General Manager, Smokies Hospitality

Scott Tallon

Scott is in his second season as General Manager of Smokies Hospitality at the Tennessee Smokies and brings over 39 years of food and beverage management experience.

Prior to joining the organization, he worked for Performance Food Service, Crowne Plaza Knoxville, Ovations Food Service and SMG-Savor Food Service. Scott also has 15 years hotel experience with Hyatt Hotels throughout the United Stated and has enjoyed teaching cooking skills at Walters State Community College.

In addition, Scott has extensive experience with large scale events such as 1996 Olympics, Puerto Rico Open, St. Petersburg Grand Prix and Men's & Women's ACC Finals.

Scott is a Illinois native, he and his wife, Jennifer, reside in Knoxville, Tennessee and have raised 4 children. They enjoy fishing, boating and of course Cubs baseball!

John Felegy Warehouse Manager

John Felegy

John Paul Felegy Jr was born in Voorhees New Jersey. John grew up in Ft. Lauderdale FL, while spending parts of his childhood in Philadelphia & Allentown Pennsylvania. John Has a love for sports including Baseball, Football, and Basketball. John is a lifelong Philadelphia sports fan. In his spare time, John loves lifting weights and spending time with his wife Nicole and his daughter Piper.

Marketing and Media Relations

Connor Pearce Marketing and Media Relations Manager

Connor Pearce

Connor is entering his 3rd season with the Smokies and first as Marketing Manager. Connor spent his first two seasons as a marketing trainee with the Smokies. He is a Knoxville native, and attended Lenoir City High School before attending Tennessee Tech University. He graduated from Tennessee Tech in May of 2016 with a bachelor's degree in marketing. In his spare time he enjoys watching all types of sports, playing golf, and hanging out with friends and family. Connor is a big fan of The University of Alabama, Tennessee Tech, Atlanta Braves, Hawks, and Falcons.


Drew Gibby Creative Services and Production Manager

Drew Gibby

Drew is in his third season with the Smokies and his first as the Creative Services and Production Manager. He began his Smokies career in the 2015 season as the Promotions/Production Assistant shortly after graduating from the University of Tennessee, where he attained a degree in Sports Management and a minor in Business. He spent last season as the Creative Services Manager, and during his time at UT interned with the Athletic Marketing Department. A native of Nashville, TN, he enjoys playing basketball, great barbecue, getting outdoors, and cheering on the Green Bay Packers.

Sumner Gilliam Video Production Manager

Sumner Gilliam

Sumner is entering his second season with the Tennessee Smokies and his first as Video Production Manager. He is a recent graduate of the University of Tennessee at Knoxville with a Bachelor of Science in Journalism. Sumner is from Martin, TN and enjoys developing motion graphics, video shoots, long road trips, visiting baseball stadiums and watching Tottenham Hotspur and Harry Kane hat tricks.

Ariel Olsen Graphic Design Trainee

Ariel Olsen

Ariel was born in New York, but raised in Lynchburg, Virginia for most of my life. She graduated from Liberty University with a degree in Fashion Merchandising and Interior Design, and a minor in Business. In her spare time, she enjoys painting and drawing, photography, and cooking. Ariel also loves spending time with her family and friends.

Ticket Sales

Jason Moody Group Sales Manager

Jason Moody

2017 is Jason's sixth season with the Tennessee Smokies. He spent his first season in 2012 as the Ticketing & Retail Assistant, several seasons as an Account Executive and Senior Account Executive, and is now entering his second season as Group Sales Manager. He enjoys creating a top notch fan experience for all fans that enter the gates to Smokies Stadium. He also enjoys that his career allows him to create positive community impacts throughout the East Tennessee region.

Originally from Lawrenceville, Georgia, Jason attended Collins Hill High School and then the University of Georgia. In both high school and college, he played the trombone in the marching band. In 2011, Jason worked as a Fundraising Intern for the American Red Cross in Athens, Georgia. In December of 2011, Jason graduated from the University of Georgia with a degree in Marketing

In his spare time Jason loves to play and listen to music, cook, snowboard, read good books, play basketball, and watch basketball with his wife Morgan and his dog Shelby. Jason is an ardent fan of soccer, University of Georgia athletics, the Atlanta Braves, and a proud founding member of Atlanta United.

Andrew O'Gara Senior Account Executive

Andrew OGara

2017 marks Andrew O'Gara's second season with the Tennessee Smokies. O'Gara is originally from Ohio, but moved to Atlanta Georgia roughly ten years ago. He attended Valdosta State University where he majored in Communications/Public Relations and graduated in May 2015. While attending Valdosta State, O'Gara also played lacrosse. Prior to joining the Smokies, he was with the Johnson City Cardinals as a Gameday Operations Intern. Before starting a career in sports, O'Gara was in hotel management and worked for the Grand Hotel on Mackinac Island as an Assistant Manager. Andrew loves the University of Michigan football, and also enjoys the Lions, Detroit Red Wings, Tigers, and the Atlanta Braves. In his free time, he enjoys working out, being outdoors, and restoring classic cars.

Alex Ladd Account Executive

Alex Ladd

The 2017 season marks Alex Ladd's first season with the Tennessee Smokies as an Account Executive.

Alex grew up in Franklin, Indiana and graduated from Indiana University with a degree in Sport Marketing and Management with minors in Business and Marketing. Prior to joining the Smokies, Alex served as a Sales and Service Consultant with the Indiana Fever of the WNBA. He also spent one season with the South Bends Cubs as a Group Sales intern.

In his spare time, Alex enjoys watching movies, going to concerts and spending time with family and friends. Alex is a lifelong fan of the Chicago Cubs, Indiana Hoosiers, Indiana Pacers and the Indianapolis Colts.


Shelby Carter Account Executive

Shelby Carter

The 2017 season brings Shelby Carter into her first season with the Tennessee Smokies as an Account Executive. She is a graduate of the University of Tennessee at Chattanooga with her Bachelors of Science in Psychology in 2015. While in Chattanooga, Shelby was a part of the UTC softball team where they earned two conference championships and went on to the regional tournament those years at Georgia and then at Auburn. She is currently working on earning her Masters in Sports Management at East Tennessee State University. She is originally from Seattle, Washington and found her home here in Tennessee during her time in Chattanooga. She is an avid Seahawks and Mariners fan! In her spare time, she enjoys watching baseball or football, spending time with family and friends, and exploring the outdoors.

Austin Snapp Ticket Sales Trainee

Austin Snapp

Austin Snapp is entering his first season with the Tennessee Smokies as a Ticket Sales Trainee. He is from Morristown, Tennessee and recently graduated from East Tennessee State University with a Master's in Sports Management. He completed his undergraduate studies at East Tennessee State University with a Bachelor's Degree also in Sports Management. Prior to joining the Smokies, he was a Graduate Assistant at Bristol Motor Speedway and an intern with the Johnson City Cardinals. When he has leisure time, Snapp enjoys playing basketball and golf, reading comic books, spending time with family and friends, and staying at home catching up on his missed TV show episodes. He is a huge sports fan and always displays his favorite team whether it is by his bracelet or necklace; the Kentucky Wildcats logo is always displayed. He is also a big fan of the Chicago Bulls, Cincinnati Bengals, and Atlanta Braves.

Kaleigh Witt Ticket Sales Trainee


2017 will be Kaleigh's first season with the Smokies as a Ticket Sales Trainee. She was born in Chattanooga, Tennessee and raised in Chickamauga, Georgia. She attended The University of Georgia pursuing a degree in Information Systems and is a dedicated Dawgs fan. In her free time, Kaleigh enjoys working out, fishing, kayaking, and hiking.

2017 Field Staff

Mark Johnson Manager  

Mark Johnson

Managing Career: Mark Johnson begins his second season as Tennessee's manager, and his seventh in the Cubs organization. Johnson's teams have reached the postseason in four of his first six minor league managerial seasons, including a Midwest League title with Single-A Kane County in 2014 and a Mills Cup Championship with Single-A Myrtle Beach in 2015.

Playing Career: Johnson played eight seasons in the Major Leagues as a catcher with the Chicago White Sox, Oakland Athletics, Milwaukee Brewers and St. Louis Cardinals. In 332 career games, Johnson tallied a .218 batting average with 16 home runs and 83 runs batted in. The backstop retired following the 2010 campaign after spending two seasons in the Cubs' organization with Triple-A Iowa. Johnson was drafted by the White Sox in the first round (26th overall) of the 1994 Draft out of Warner Robbins High School in Georgia.

Terry Clark Pitching Coach  

Terry Clark

Coaching Career: Terry Clark begins his second season with Cubs' organization after spending the 2014 and 2015 seasons as the minor league pitching coordinator for the Seattle Mariners. Prior to his time with the Mariners, the 55-year old spent 13 season's as a minor league pitching coach with the Jackson Generals (2013), Round Rock Express (2011-12), Oklahoma City RedHawks (2009-10), Frisco RoughRiders (2005-08), Buffalo Bisons (2003-04), Akron Aeros (2001-02) and the Mahoning Valley Scrappers (2000).

Playing Career: Clark spent parts of six seasons in the Majors as a right-handed pitcher with the California Angels, Houston Astros, Atlanta Braves, Baltimore Orioles, Kansas City Royals, Cleveland Indians and Texas Rangers. In 91 career appearances (27 starts), the California native posted a 10-23 record with a 5.54 earned run average and 109 strikeouts. Clark was drafted by the Cardinals in the 23rd round of the 1979 Draft out of Mount San Antonio College in California.

Jacob Cruz Hitting Coach  

Jacob Cruz

Coaching Career:Jacob Cruz will be making his debut with the Smokies and the Cubs' organization as a whole in 2017 as the hitting coach. Cruz has spent the last six seasons as a hitting coach in the Arizona's farm system, and most recently at the Arizona League Diamondbacks (2015-16).

Playing Career:Cruz played nine major league seasons from 1996-2005 as an outfielder and hit .241 with 19 homers and 105 RBI in 409 games. The former outfielder was drafted by the San Francisco Giants in the first round (32nd Overall) of the 1994 Draft out of Arizona State University.

Ricardo Medina Coach  

Ricardo Medina

Coaching Career: Ricardo Medina joins the Smokies as a coach, but is no stranger to the Cubs' organization. Medina will be entering his 19th season with the Cubs' organization and his first season with Tennessee. Medina assumed the same role last year for the Class A Affiliate South Bend Cubs.

Playing Career: Medina spent six years (1989-94) in the Cubs farm system as a first baseman and third baseman during his playing career.

Mike Megrew Strength Coach  

Mike Megrew

Coaching Career:Megrew will assume the role of the strength coach, and will be entering his fourth season in Kodak and fifth season in the Cubs' organization.

Playing Career:Megrew spent seven seasons (2002-08) in the Dodgers, Marlins, and Padres farm systems as a left handed pitcher.

Mike McNulty Athletic Trainer  

Mike McNulty

2017 will mark the fourth season in the Cubs' organization for trainer Mike McNulty, and his first with the Smokies. McNulty previously served the same role for South Bend in 2016, Eugene in 2015, and Mesa in 2014.

Game Information

Radio Broadcasters: Mick Gillispie
No. of Games Broadcast: 140 (Home-70, Away-70)
Flagship Stations: WNML-AM 990, WNML-FM 99.1 & WNRX-FM 99.3
Smokies Stadium In-Stadium Radio Feed: 98.1 FM
Official Scorers: Jack Tate, Jared Smith
Stadium Name (year opened): Smokies Stadium (2000)
Location: (map) I-40 Exit 407. Go North on Hwy 66. Stadium is directly on your right.
Standard Game Times: Monday-Saturday - 7:05 p.m., Sundays - 2:05 & 5:05 p.m.
Visiting Club Hotel: Hampton Inn & Suites (Exit 407), 105 Stadium Drive, Kodak, TN 37764
Telephone: (865) 465-0590