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FAQ

Stadium Information | Ticket Information | Group Outings

Stadium Facts

The Montgomery Biscuits would like to welcome you to another exciting season at Montgomery Riverwalk Stadium. We're glad to have you at a Biscuits game and want you to have wonderful time while you're here. Here, you will get an overview of most everything you need to know about Riverwalk Stadium. Thank you for visiting and Go Biscuits!

 

Alcoholic Beverages
Fans may not bring alcoholic beverages into or out of Riverwalk Stadium. Guests purchasing alcohol at Biscuits games must show proof that they are of legal drinking age. Sales of beer and alcohol will end after the first pitch of the 8th inning. The Montgomery Biscuits reserve the right to deny the sale of alcoholic beverages.

Animals
Pets are not permitted in Riverwalk Stadium, with the exception of designated events and dogs at work.

Anthem Singers
The majority of singers honored are members of an organization having a group outing at a game. Sometimes there are openings for individuals. Please send a CD with a letter of request to the attention of Molly Johnson at 200 Coosa Street, Montgomery, AL 36104.

Baptist Health First Aid
The Baptist Health First Aid facility is located on the concourse near the Biscuit Basket retail store behind section 111. For major or minor medical incidents, please come to Baptist Health First Aid or contact a Biscuits staff member.

Barrier-Free Seating
Barrier-free seating is available for fans with special needs at all levels in Riverwalk Stadium. Requests for barrier-free seating must be made when tickets are purchased. Barrier-free areas accommodate wheelchairs and companion seating.

Beverage, Food, Containers
No bottles, cans, alcoholic beverages or food may be brought into Riverwalk Stadium. The Biscuits will do their best to accommodate fans with dietary restrictions. If you have a specific need, please check in at the Guest Services Desk behind section 111.

Biscuit Bucks
Biscuit Bucks are the voucher currency that can be used as "funny money" at Riverwalk Stadium. Biscuit Bucks are prepaid and come in $1 and $5 increments. It can be used to buy food at any Riverwalk Stadium concession operation, to purchase retail items at the Biscuit Basket or to buy game tickets.

Biscuits Merchandise
To buy hats, t-shirts, and other cool Biscuits gear, order from home by clicking here or visit the Biscuit Basket store on the concourse level behind section 111. The store is open during games and also Monday through Friday, 10:00 a.m. to 4:00 p.m. and Saturdays 10:00 a.m. to 2:00 p.m.

Club Car Bar
The Club Car Bar, "the place to be" at Riverwalk Stadium, is open only to suite holders and Executive Club season ticket holders during the game. In the beginning of the fifth inning, the Club Car Bar opens to the public. Located along the first base line in the historic train shed, this exclusive location offers several unique features including TVs located at either end of the bar and a fully stocked bar created from timbers taken from the restored train shed during construction of the stadium.

Concessions
The Montgomery Biscuits offer a variety of food and beverages throughout Riverwalk Stadium. Not only do the Biscuits have two large concession stands - The Rail Yard and The Train Station - with ballpark favorites for everyone, but don't forget to take note of the portable carts located throughout the ballpark featuring favorites like barbecue, Philly cheese steaks, popcorn, ice cream and other yummy selections including, of course, biscuits!

Drinking Fountains
Drinking fountains at the ballpark are located on the concourse level behind sections 103 and 112.

Elevators
The elevator for suite level and press box access is located across from section 109 near the Biscuit Basket store. For access to field level, the elevator is located across from section 105.

Employment
The Montgomery Biscuits offer a variety of seasonal employment opportunities. For an employment application, stop by the Guest Services Desk, located behind section 111, to pick one up.

Fan Mail
Please mail all fan mail to:

Montgomery Biscuits
Riverwalk Stadium
200 Coosa St.
Montgomery, AL 36104

The Montgomery Biscuits are not responsible for the return of any mailed items.

Fan Suggestions
If you need assistance, simply check in at the Guest Service Desk behind section 111 and they will page your group sales representative.

Finding Your Rep
If you need assistance, simply check in at the Guest Service Desk behind section 111 and someone will locate your group sales representative. Or just ask one of the concierges in your section for help.

Gates Open
Montgomery Riverwalk Stadium gates open one hour and 15 minutes before the scheduled start of the game.

Guest Services
The Guest Services Desk is located on the concourse behind section 111. A Biscuits representative will be at your service throughout each game to assist you with questions.

Internet Information
To find the most up-to-date information on the Biscuits, you are in the right place. You'll find the latest player standings, facts about the ballpark and other interesting information about your Montgomery Biscuits. You can also purchase Biscuits merchandise at our online store or order your Biscuits tickets and print them out at home.

Lost and Found
All found items should be turned in at the Guest Services Desk behind section 111. For any items you may have lost, please ask at the Guest Services Desk.

Lost Parents/Found Children
Parents should report a lost child to a representative at the Guest Services Desk located behind section 111. A customer service representative will contact security immediately. We ask that parents instruct children visiting Riverwalk Stadium to find a security officer, tell a Biscuits employee or go to the Guest Service Desk should they become separated from their parents.

MAX, Your Community Credit Union! ATM
The automatic teller machine is located in the Biscuit Basket retail store. The Biscuit Basket is in the third base wing behind section 111.

Montgomery Advertiser Autograph Section
Biscuits players are available to sign autographs for about 30 minutes before the start of the game. The autograph session will end 15 minutes before the scheduled start of each home game. Players may not sign autographs during a game. The Autograph Section is located at field level down the third base line between sections 101 and 102.

Paging
Paging for guests in the park will be done only in an emergency. See a Biscuits representative at the Guest Services Desk behind section 111 to have someone paged.

Parking
Several parking lots are located within five blocks of Riverwalk Stadium. Many lots charge a small fee for parking during games. We think you and your guests will quickly identify your "favorite" place to park - whether it be a private business, your favorite restaurant or one of the lots built especially for downtown events.

  • Gameday Parking
    The following areas are available for gameday parking for the public. Parking in these lots is just $5.00 per car.
    Lot #2: Corner of N. Perry St. and Columbus St.
    Lot #3: Between Randolph St. and Columbus St. along N. Perry St.
    Lot #4: Corner of N. McDonough St. and Columbus St.
    City: Corner of N. Perry St. and Monroe St.
  • Prepurchased Parking Passes
    Suite holders and full season ticket holders have the option of purchasing a season long parking pass. For those who have this pass, the following parking options are available:
  • Coosa: Coosa St. directly across from the stadium; suite holders ONLY
    Lot #1: Corner of Randolph St. and N. Court St., full season ticket holders ONLY
  • Handicap Parking
    Those who require handicap parking may park in Lot #1 on the corner of Randolph St. and N. Court St.
  • Bus Parking
    If your group is traveling by bus to the ballpark, pickup and drop-off locations are directly in front of Riverwalk Stadium on Tallapoosa and Coosa Streets. Bus parking is available in the Landmark parking lot on the corner of Columbus St. and N. Hull St.

Re-entering Riverwalk Stadium
Fans may leave the ballpark and return during Biscuits games. Show a ticket taker your ticket and have your hand stamped before exiting.

Scoreboard Messages
To have a birthday announced at Montgomery Riverwalk Stadium, please come to the Guest Services Desk before the end of the second inning of the game. Due to limited scoreboard space, the Biscuits are not able to announce anniversaries, out-of-town guests or other special events -- only birthdays.

Smoking
Riverwalk Stadium is a smoke-free facility. Fans who wish to smoke during a game may exit and re-enter by showing their ticket to a ticket taker and having their hand stamped before exiting.

 

Ticket Information

 

Box Office
Purchase tickets in person for a Biscuits game at the Box Office:

Montgomery Biscuits
Box Office
200 Coosa St.
Montgomery, AL 36104

Box Office Hours
Monday - Friday: 10:00 am to 5:30 pm
Game Days: 10:00 am to middle of the 6th inning

Tickets by Telephone
Tickets for all Montgomery Biscuits games are available by phone during regular box office hours and can be charged to your Visa, MasterCard, Discover or American Express. Call 334-323-2255 to order. A service charge of $1.00 per ticket will be added to each phone order. $2.00 for shipping and handling will be added to all mailed orders.

Tickets Over the Internet
Buy tickets through the Biscuits website here. A service charge of $1.00 per ticket will be added to each Internet order.

Individual Game Ticket Prices

  • Super Box: $12                       ($13 day of game)
  • Box: $10                                 ($11 day of game)
  • Lawn Seating / GA: $8           ($9 day of game)

Wheelchair accessible seating is available in Executive Club, Super Box and Box seating levels.

Ticket Packages

  • Full Season - Executive Club: $980
  • Full Season - Super Box: $840
  • 35-Game Pack - Super Box: $420
  • 35-Game Pack - Box: $350
  • 12+Game Pack - Super Box: $144
  • 12-Game Pack - Box: $120
  • 6-Game Pack - Super Box: $72
  • 6-Game Pack - Box: $60

Ticket Resale
The resale of Montgomery Biscuits tickets on Riverwalk Stadium grounds is prohibited. This includes the resale of tickets at face value and distribution at no charge.

Tickets for Babies/Toddlers
Children who have reached their third birthday require a ticket to enter the ballpark. They must have their own seat. If the child is under the age of three and requires his or her own seat, a ticket must be purchased.

Lost or Stolen Tickets
Please remember that game tickets are like money and should be secured like cash. Should tickets be lost or stolen, please contact the Biscuits Box Office immediately.

Rain Outs
Click here to obtain all of the information on rain outs and delays.

Refunds
There are no refunds once a ticket has been purchased. However, if you are a season ticket holder entitled to Diamond Club benefits, you can bring your unused season ticket to the box office and exchange it for a ticket of equal or lesser value for a later date, subject to availability.

Rain Checks
A game is considered official after five complete innings (4 1/2 innings when the Biscuits are leading). If a game is stopped before it becomes official or before it starts, your ticket will act as a rain check for a future game. You can redeem your ticket at the Box Office for tickets to a future game, subject to availability.

Rain checks are available at the Box Office or by mail. For mail exchanges, please send your ticket stubs along with three future game choices to:

Montgomery Biscuits
Ticket Office
200 Coosa St.
Montgomery, AL 36104

Please enclose a self-addressed, stamped envelope. If you are a group leader, your representative will contact you to discuss your options.

Personal Check Policy
Personal checks will be accepted at the Box Office and the Biscuit Basket.

Will Call
Game tickets may be picked up at the Biscuits Box Office during normal hours of operation. Tickets can only be released to the person whose name the tickets are being held under, with proper identification.

Season Ticket Perks

  • $25 Free Food Card
    Now, with each package purchased, you'll get one FREE food card to be used on any food items at the main concession stands. (A $25 value for 12-game packs and higher and $10 value for 6-game packs)

  • Never a Wasted Ticket Program
    Miss last night's game? Exchange your unused tickets for tickets to the same seating level or below, based on availability.

  • Rays at Riverwalk Tickets
    Presented by Wind Creek Casino and Hotel Wetumpka, tickets to this historic event are exclusively available for advance purchase to our season ticket holder. Come watch as the Montgomery Biscuits take on the Tamps Bay Rays in the Biscuits' first ever exhibition game!

  • MAX Capital City Classic Tickets
    As a season ticket holder, you will be able to purchase tickets and reserve your seats before the public for the 6th Annual MAX Capital City Classic baseball game against the Auburn Tigers and the Alabama Crimson Tide.

  • Personal Concierge- Bob Rabon
    Have questions, comments or a special occasion? Bob Rabon, your personal concierge can answer all of your questions and assist you in anyway as needed.

  • Same Great Seats
    You'll get the same great seats for every game and buying a season ticket package is the only way to get them.

  • Guaranteed Giveaways
    Don't worry if you're a few minutes late to the game on a giveaway night… We're holding your giveaways for you so you don't have to stand in line early to get them.

  • Unused Ticket Donation Program
    Charity begins at home plate, and we'll make sure that a worthy organization gets to see a game in your place if you can't make it. Missing the fun never felt so good.

  • Priority Ticket for the Playoffs
    As a season ticket holder, if the Biscuits make a run for the pennant, you'll be first in line.

  • Upgradeability
    First chance to change packages, even seats, for future seasons.

  • E-Mail Updates
    Be the first to get the "dish" on Biscuits events and team happenings. We'll automatically enroll you for the service when you purchase season tickets

Additional advantages for full-season ticket holders include the following:

  • Rosters & Game Notes
    Want the latest scoop on the Biscuits? We'll save a complimentary copy of our rosters and press notes just for you.

  • Parking
    We've got you covered. As a full season ticket holder you'll get a chance to purchase a season-long parking pass right across the street from the stadium for parking during the games.

  • Pre-Season Gala
    As a season ticket holder, you'll be invited to an exclusive pre-season party for 35-pack and full-season ticket holders only.

Executive Club ticket holders, in addition to the above benefits, also receive the following:

  • Exclusive Club Car Bar Access
    Sit back, relax and enjoy a martini while you socialize and watch sports on TV. Located in the historic train shed on the first base line, it's the place to be, in "the place to be", featuring a fun sports bar atmosphere with a historic twist.

  • Roomy 22" Seats
    They're comfy, they're spacious and they're so close to the action you can offer the umpire your advice!

  • Personalized Tickets
    Your clients won't forget where their great tickets came from. Executive Club tickets will have your name or your company's name printed on your tickets for everyone to see!

 

 

Group Outings


If you're part of a group looking for something fun to do together this summer, the Biscuits have a simple recipe for fun! We have options to accommodate groups of any size and we make it easy to put your event together. A Biscuits representative will be happy to help you select a date, design the menu and develop special themes and prizing for your event. Pick the plan that fits your group's size and budget. Among the options:

 

Have your whole group sit together with group seating. You can choose the 22" theatre style seats in Super Box or Box sections or the picnic-style atmosphere in the lawn area.

Venues

  • Boxcar Buffet
    The Boxcar Buffet is the hottest group entertainment venue at the stadium. Welcome your group to "the place to eat" during the summer. Choose from quarter chicken, jumbo brats, third pound burgers and jumbo hot dogs - all grilled before your eyes - along with an all-you-can-eat side dish buffet including salads, a variety of vegetables, baked beans, dessert and nonalcoholic beverages. Beer and spirits may be added upon request.
  • Whistle Stop Grille
    The Whistle Stop Grille may be reserved for private parties of up to 120 guests. Party options include a grilled picnic dinner and special group welcome. Located in left field along the third base line, this unique venue offers a private wait staff, terrace style seating and an amazing view of the ballpark.
  • Locomotive Loft
    The Locomotive Loft, a private dining area overlooking the third base line, the Alabama River and the city skyline, offers seating for groups of 60- 120 people. The outdoor party deck at suite level has a "bistro" like feel, complete with twinkle lights and a private serving staff. Menu includes a buffet serving carved meats, hot off the grill, and a built-in full service bar.
  • Luxury Suites
    For a special group outing, go first-class with one of our luxury suites. The Biscuits reserve two for use by anyone on a nightly basis. These comfortable, fully furnished suites come complete with wet bar, refrigerator, air conditioning and outside balcony seating overlooking the field. Access to the Club Car Bar, catered menu options and two parking passes are included in your suite rental. Nightly suites accommodate up to 20 guests, but two adjacent suites may be opened to form a single suite unit for a group of up to 40 guests.

Group Benefits

  • Everyone sits together!
  • No waiting in ticket lines
  • No wondering about ticket availability
  • We'll recognize your group on the scoreboard and with a special PA announcement
  • Participate in a group raffle where one person in your group will win a special prize
  • Customized t-shirts for your whole group with a limited edition logo on the back
  • No payment due until 45 days before your event
  • Honor someone in your group with a first pitch to start the game*
  • Have a member of your group sing the National Anthem!*

Call 334-323-2255 to learn more about special group outings with the Biscuits.

Group Raffle
Group Raffle forms are to be filled out and dropped off at the Guest Service Desk prior to the start of the third inning. Winners will be announced over the public address system and on the scoreboard during the game.