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FAQ

 

Stadium Information

Alcoholic Beverages
Fans may not bring alcoholic beverages into or out of the ballpark. Guests purchasing alcohol at Lugnuts games must show proof of legal drinking age. Sales of beer and alcohol end after the first pitch of the 8th inning. The Lansing Lugnuts reserve the right to deny the sale of alcoholic beverages.

Animals
New for 2017: Dogs are allowed in the ballpark every Monday home game for Dog Days of Summer. Othewise, pets that are not service animals are not permitted in the ballpark, excluding special events.

Anthem Singers
If you are interested in singing the national anthem at a Lugnuts game, please contact Mikaela Higgins with an audio demo and a list of preferred dates. Please note that anthems are primarily performed as part of a group outing, booked through the sales staff.

ATM
The automated teller machine is located on the concourse level behind home plate.

Autographs
Lugnuts players are available for 30 minutes, ending 15 minutes prior to the start of the game in the Sparrow Autograph Area. The Sparrow Autograph Area is located at the field level down the first base line. Fans can use the stairs located at the right field foul pole. Players may not sign autographs during a game.

Barrier-Free Seating
Barrier-free seating is available for fans with special needs at all levels in the ballpark. Requests for barrier-free seating must be made when tickets are purchased. Barrier-free areas accommodate wheelchairs and companion seating.

Beverages, Food, Containers
No bottles, cans, food, beverages or containers may be brought into the ballpark.

Concessions
The Lugnuts offer a variety of food and beverages throughout the ballpark. Don't forget to take note of the specialty portable carts located throughout the ballpark.

Dean Information Area
The Dean Information Area is located next to the Guest Services Desk behind home plate with information about travel to and from major events such as Cedar Point and Soaring Eagle…or create your own trip to almost any destination!

Drinking Fountains
Drinking fountains at the ballpark are located on the concourse level behind sections D and M.

Elevators
There are three elevators for fans at the ballpark. The elevator on the concourse behind home plate serves luxury suites and the barrier-free seating behind home plate. The right field elevator accesses barrier-free seating only and the left field elevator accesses the Bullpen Bar & Grille and barrier-free seating.

Employment
The Lansing Lugnuts offer a variety of seasonal employment opportunities. For an employment application, stop by the Guest Services Desk to pick one up or click here to view current position openings and to download an application and print at home.

Fan Mail
Lansing Lugnuts Fan Mail
Cooley Law School Stadium
505 East Michigan Ave.
Lansing, MI 48912

The Lansing Lugnuts are not responsible for the return of any mailed items.

Fan Suggestions
Guests with a comment or suggestion may express it in person at the Guest Services Desk or call 517-485-4500.

Finding Your Rep
If you need assistance, simply check in at the Guest Services Desk behind section H and the Guest Services Representative page your sales representative.

Sparrow First Aid
The first aid facility is located on the concourse level in the corridor behind Section F.

Gates Open
The gates at the ballpark open one hour and 5 minutes before the scheduled start of a game. In the event of a double header, gates will open 15 minutes before the first game.

Lost Parents/Found Children
Parents should report a lost child to a representative at the Guest Services Desk. A guest services representative will contact security immediately. We ask that parents instruct children visiting the ballpark to find a security officer, Lugnuts employee or go to the Guest Services Desk should they become separated from their parents.

Guest Services Desk
The Guest Services Desk is located on the concourse behind Section H.

Lugnut Charities
Lugnut Charities was established in 1996. Its mission is to support existing programs and create new opportunities to benefit youth in the greater Lansing area. Any donation requests can be faxed to 517-485-4518 to the attention of Lugnut Charities. Lugnut Charities Night is sposored by Dan Henry and will occur August 23, 2014. A special player jersey auction will be held to raise money for charity.

Lugnuts Merchandise
To buy hats, t-shirts, and other cool Lugnuts gear during games, visit the Nuts & Bolts store on the concourse level behind Section G or shop online!

Lugnut Loot
Lugnut Loot is the voucher currency that can be used as "funny money" at Cooley Law School Stadium. Lugnut Loot is prepaid and comes in $1 and $5 increments. It can be used to buy food at any Cooley Law School Stadium concession stand, to purchase retail items at the Nuts and Bolts Store or to buy game tickets. Lugnut Loot can be purchased at the Nuts and Bolts Store or at the Box Office.

Paging
Paging for guests in the park will be done only in an emergency. See a Lugnuts representative at the Guest Services Desk behind section H.

Parking
Public parking is available on streets, parking lots and parking ramps in a four-to-five block area around the ballpark. The Lansing Lugnuts are not responsible for any acquired parking tickets given out by the City of Lansing.

Re-Entering the Ballpark
Fans may leave the ballpark and return during Lugnuts games. Before exiting, get your hand stamped at any gate by a ticket taker for re-entry into the ballpark.

Scoreboard Messages
To have your birthday or anniversary announced during the Birthday Greetings, come to the Guest Services Desk before the end of the second inning. Due to limited time, the Lugnuts are not able to announce, out-of-town guests or other special events.

Smoking
The ballpark is a smoke-free facility by city ordinance. Fans who wish to smoke during a game need to get their hand stamped by any gate ticket taker before exiting the ballpark and may re-enter anytime before the game ends.

Special Events
For information about non-Lugnuts events scheduled at the stadium, please call Special Events Manager, Malinda Barr at 517-827-2482.

Venues

  • The Clubhouse
    The Clubhouse is the suite level lounge at Cooley Law School Stadium. It offers a great view of the ballpark with indoor and outdoor seating, gourmet sandwiches, scrumptious desserts, and a full bar featuring nightly drink specials and an extensive wine and bar menu.
     
  • Chevrolet Terrace
    The newly-renovated Chevrolet Terrace is the granddaddy of our venues featuring covered seating and all-new serving lines and food presentation. It's a good old-fashioned homestyle picnic area that can accommodate up to 2,500 of your closest friends for a fresh-off-the-grill feast! We will serve your group starting an hour before the game starts until an hour after scheduled game time. 
     
  • The View
    Enjoy high-end food options and an unmatched vantage point at The View. This all-new "super suite" includes a luxurious indoor area and a spacious outdoor patio overlooking Cooley Law School Stadium. The View is perfect for business meetings, parties, or a group of friends enjoying a summer night!
     
  • Pepsi Porch
    The Pepsi Porch is a semi-private dining area nestled right next to the field along the third base line. It's secluded enough to feel intimate and close enough to make your group of 20-150 feel like part of the action. This amazing location with its unique menu is sure to make a lasting impression and is perfect for client entertaining, staff picnics, and outdoor summer events.
     
  • Auto-Owners Insurance Suite Level
    For a special group outing, go first-class with one of the luxury suites. The Lugnuts reserve five for use by anyone on a nightly rental basis. These comfortable suites come complete with 20 tickets, 2 parking passes, bar, refrigerator, television and outside deck seating overlooking the field. Call 517-485-4500 or click here to learn more about the Lugnuts special group outings.


Wheelchair Service
To borrow a wheelchair during a Lugnuts game, please come to the Guest Services Desk or ask a ballpark ticket representative for assistance.

 

Ticket Information

Box Office
505 East Michigan Ave.
Lansing, MI 48912
(517) 485-4500 x251

Hours:
Monday-Friday: 10:00am to 5:00pm
Game Day: 10:00am until the middle of the 6th inning.

Individual Game Ticket Prices

  • The Clubhouse: $25 ($26 day of game)
  • Executive Box: $14 ($15 day of game)
  • Box: $11 ($12 day of game)
  • Bleacher: $10 ($11 day of game)
  • General Admission (lawn): $8 ($9 day of game)
  • Barrier-Free/Wheelchair Accessible - Lower Level: $11 ($12 day of game)
  • Barrier-Free/Wheelchair Accessible - Upper Level: $11 ($12 day of game)


Season Ticket Packages

  • Executive Club (Full Season only): $980
  • Box (Full Season): $770
  • Box (35-pack): $385
  • 20 Game Pack (box seat): $220
  • 20 Game Flex Pack (box seat): $220
  • LAFCU 10 Game Pack (box seat): $110
  • 6 Game Pack (box seat): $66


Season Ticket Holder Benefits
Season ticket holders enjoy the advantages of Diamond Club benefits. Among the advantages:

  • Free Crosstown Showdown ticket
  • Same great seats for every game
  • GAMEXCHANGE program, allowing for the exchange of any unused ticket for a free reserved seat or lawn seat for a future game, if available.
  • Free Lugnuts E-mail Newsletter
  • Priority for playoff tickets
  • First chance to upgrade tickets and seats for future seasons
  • Unused Ticket Donation Program


Additional advantages for full season ticket holders include the following Diamond Club Selectbenefits:

  • Daily Game Notes
  • Lugnuts Magazine gift
  • Meet the Team Event at The Clubhouse at Cooley Law School Stadium
  • Lunch Bunch Event
  • Fan Appreciation VIP Party
  • Guaranteed Giveaways


Tickets By Telephone
Tickets for all Lansing Lugnuts games are available by phone during regular box office hours and can be charged to your Visa, MasterCard, Discover or American Express. Call 517-485-4500. A service charge of $1.00 per ticket, plus $2.00 for shipping and handling, if mailed, will be added to each phone order.

Tickets Over the Internet
To buy tickets, click here and select the type of ticket you would like. A processing and handling fee of $1.50 per ticket will be added to each online order. For your convenience, tickets may be printed at your location or left at Will Call at the box office if specified.

Ticket Resale
The resale of Lansing Lugnuts tickets on the ballpark grounds is prohibited. This includes the resale of tickets at face value and distribution at no charge.

Tickets for Babies/Toddlers
Children who have reached their third birthday require a ticket to enter the ballpark. They must have their own seat. If the child is under the age of three and requires his or her own seat, a ticket must be purchased.

Lost or Stolen Tickets
Please remember that game tickets are like money and should be secured like cash. Should tickets be lost or stolen, please contact the Lugnuts box office immediately.

Rain Checks
A game is considered official after five complete innings (4 ½ innings when the Lugnuts are leading). If a game is stopped before it becomes official or before it starts, your ticket will act as a rain check for a future game. Suspended game tickets cannot be exchanged. You can redeem your ticket at the box office for tickets to a future game, subject to availability.

Rain Checks are available at the box office or by mail. For mail exchanges, please send your ticket stubs along with three future game choices to:

Lansing Lugnuts Box Office
505 East Michigan Avenue
Lansing, MI 48912

Please enclose a self-addressed, stamped envelope. If you are a group leader, your representative will contact you to discuss your options.

Refunds
There are no refunds once a ticket has been purchased. However, if you are a season ticket holder you can exchange your tickets using the GameXChange program of your Diamond Club benefits.

Will Call
Game tickets may be picked up at the Lugnuts box office during normal hours of operation. Tickets can only be released with a photo ID.

 

Group Outings

Last year approximately 100,000 people came to the ballpark as part of a group. Businesses, church groups, schools and associations of all sizes - from 20 to 4,000 - have discovered the delights of a night at the ballpark. A Lugnuts representative will be happy to help you select a special date, design the menu and develop special themes and prizing for your event. Pick the plan that fits your group's size and budget.

Group benefits:

  • Everyone sits together!
  • No waiting in ticket lines
  • No wondering about ticket availability
  • We'll recognize your group on the scoreboard with a special PA announcement
  • Participate in a group raffle where one person in your group will win a special prize
  • Customized t-shirts for your whole group with a limited edition logo on the back
  • No payment due until 45 days before your event
  • Honor someone in your group with a first pitch to start the game
  • Have a member of your group sing the National Anthem!


Call 517-485-4500 to learn more about special group outings with the Lugnuts.

Group Raffles
Groups receive recognition on the scoreboard and can win great raffle prizes nightly in our group raffles.

Delta Dental Smile Shots
All groups of 20 or more will have their photo taken by the Delta Dental Smile Shots Photographer. These complimentary photos can be downloaded from the Lugnuts' website.