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Rain Policy & Ticket Insurance

In the event 5 innings of one game are not played (4 1/2 innings if the home team is winning) tickets may be exchanged for any Richmond Flying Squirrels regular season home game of equal or lesser value, subject to availability. 

Rainy Day Terminology

Rain Delay

A rain delay is when the game is officially delayed. Play will continue later that day. Tickets cannot be exchanged in the event of a rain delay.

Rainout/Postponed

A rainout is when a game is canceled due to rain. When this happens, the game is usually rescheduled into a double header the next time the two teams meet. In the event of a rainout, tickets can be exchanged at the box office window for the same price admission to any regular season game, played at The Diamond, during this season, based on availability.

What should I do…

If it is raining before the game…

If it is raining before the start of a game, the Flying Squirrels Tarp Crew will work hard to protect the field against the elements. This being the case, if the rain stops before the scheduled game start time, the game will continue as planned. If the rain continues into the scheduled game time, Squirrels management will invoke a rain delay.

If it begins to rain during the game…

If it begins to rain during the game, the Flying Squirrels Tarp Crew will quickly place a tarp across the infield. At this time, Squirrels staff will work with the opposing team's managers, along with local weather outlets, to ascertain the immediate weather outlook. If the teams feel that the inclement weather will pass, a rain delay is put into effect. If the teams agree that the inclement weather will not pass in a reasonable amount of time, an official rainout is announced.

Flying Squirrels Ticket Insurance Program

When you purchase a Flying Squirrels individual ticket with insurance, you are purchasing a fully transferable ticket to another 2018 Flying Squirrels regular season home game, based on availability, for equal or lesser value. Your tickets are fully transferable at any time prior to or after the game date, provided that the ticket has not been scanned for admission at The Diamond.

Transfers must be done in-person at the Flying Squirrels Ticket Office. No refunds or credits will be issued in lieu of transfer. Ticket insurance is only applicable to Field Level, Terrace Level and General Admission tickets purchased in advance of the original game date. Day of Game tickets, Peanut Gallery tickets, Ticket Packages and Group tickets are excluded from this program. 

* Ticket insurance is available for an additional $2 per ticket at the Field Level, Terrace Level and General Admission price points.