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Helpful Hints for Group Leaders

Helpful Hints for Group Leaders


Deposit Payment

A non-refundable 25% deposit on all Group Outings is due 2 weeks after booking the event. Deposits may be paid by cash, check, or credit card. Cash payments must be made at Lake Olmstead Stadium.


Final Payment

You must be paid in full two weeks prior to your game date. This allows enough time for you to receive your tickets and distribute them to your group.


Increase / Decrease your Group Size

If you would like to increase/decrease your group size, please call us immediately. If there is still availability, we will accommodate you with additional tickets. Reducing your group size must be done at least two weeks prior to your game date. Once tickets are paid in full, there are no refunds or exchanges.



Some groups require a table where they can distribute nametags, etc. to their guests. If you have such needs, please contact your group sales representative prior to the day of your game.


Inclement Weather

We always try to play the game and you should assume that we will play. If the game is cancelled before the gates are open, we will do our best to contact you ahead of time. If the game is cancelled or 4 ½ innings are not played, your tickets can be exchanged for another date of equal or lesser value based upon availability. Tickets can be exchanged as a group or individually. Please tell the members of your group to hold on to their ticket stubs so they can be exchanged.


**In the event of inclement weather, feel free to contact your GreenJackets Representative at 706-736-7889 or log onto for updates on the status of the game.







Group Add-on's / Opportunities


Food Vouchers

Discounted food vouchers may be ordered up to 48 hours prior to your game and are valid for your game date only. Vouchers may not be upgraded at the concession stand the day of the game. There are no refunds or exchanges made on group food vouchers.


Auggie Bucks

Looking to add something special to your group outing? Give your group members "Auggie Bucks." This special ballpark currency can be spent anywhere within Lake Olmstead Stadium (Concessions, Tickets, Merchandise, etc.) Each Auggie Buck works the same as the cash equivalent and can be purchased in any amount. Auggie Bucks are sold in $5 denominations. You can purchase your Auggie Bucks in advance and Auggie Bucks can be charged to Visa, Mastercard, American Express or Discover or paid for by cash or check.



Giveaway items are not held for groups. These items are limited, and a pre-selected number are distributed on a first-come, first-serve basis at the stadium entrance. Most giveaways are designated for a specific age group. To find out this information, call your group sales contact or check the GreenJackets website at


Lake Olmstead Stadium


The Hive

The Hive (Team Merchandise Store) is located on the concourse behind homeplate.



An ATM is located inside The Hive behind homeplate.


Directions to Lake Olmstead Stadium

From Interstate 20 (Columbia County, GA and Aiken County, SC):

Take Exit 199 (Washington Road, Augusta, GA) and head towards downtown Augusta. Take the exit towards Broad Street, keep left at the fork following the sign for Broad Street. Make a left at the first light (Milledge Road). The stadium will be on your right (0.3 miles).


From Aiken, SC or Downtown Augusta, GA:

Follow US 1 towards Augusta (Cross Savannah River into Georgia). Take Broad Street ramp towards Downtown. Turn right at the end of the ramp onto Broad Street. Follow Broad Street for 3 miles. Turn right on Milledge Road. The stadium will be on your right (0.3 miles).



Parking at Lake Olmstead Stadium is complimentary.