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Group Payment, Policies, Procedures

Group Ticket Payment, Policies, Procedures

Want to talk to a friendly Durham Bulls Ticket Representative?


Email to set up your group outing today!

An initial payment is required on all group area rentals. These initial payments are non-refundable, but will be credited toward the amount of your total. Initial payment amounts are listed below:

  • Group seats: 25% of total
  • Picnic Areas and Party Decks: $750
  • Carolina Hurricanes Home Run Patio: $350
  • Luxury Suites: $250
  • Birthday package: $160
  • Terrace Box: $90
  • All tickets are subject to State of North Carolina Entertainment Tax of 7.5%
  • If necessary, a final payment of the remaining balance is required 21 days in advance of your group outing.
  • Tickets will not be released until full payment is received. There are no refunds or exchanges on paid tickets.
  • If barrier free seating is required, notice must be given when making your reservation.
  • We cannot guarantee that tickets added on after your original purchase will be located with the original group.
  • No tickets will be mailed within seven days of the game.
  • No dates will be held for picnics, terrace boxes, or sky boxes without initial payment.
  • In the event of cancellation the deposit and all subsequent payments are non-refundable, however can be used towards group ticket for any future Bulls game in the same season.


Contact your group sales representative today at (919) 956-BULL (2855) and let them help you build the perfect outing for your group. Then, kick back, relax, and watch your outing turn into a big success.