The Loon Loft is open to the public during normal business hours (9am-5pm). Fans should enter the front office door on the NW side of the stadium and request access to the team store. Fans can shop online 24/7. There is a will call option available at no charge if you prefer to not use standard shipping. Items would then be picked up in the front office at Dow Diamond during regular business hours. Gift cards can be purchased online or at the ticket office.