BILOXI, MS - After two seasons as general manager of the Biloxi Shuckers, Chuck Arnold has accepted a position as Vice President of Sales for the Charlotte Knights, Triple-A affiliate of the Chicago White Sox.
Arnold was hired as GM in 2015, and the team has seen an increase in corporate sales and group ticket sales each season as well as new community initiatives and attendance milestones. Under Arnold's leadership, the Shuckers recorded seven of the top eight highest attended events at MGM Park, including two of the sellouts at the 6,098 seat facility. Arnold's customer service priority led to the Shuckers being ranked first out of 10 participating minor league baseball teams in customer satisfaction this past season, according to a Turnkey Intelligence survey. Arnold bolstered the club's promotional schedule and in-game entertainment with fan-friendly weekly promotions and theme nights, premium giveaways and fireworks shows. He also oversaw the addition of Schooner's Fun Zone and the popular Crawfish Boil mascots.
"Chuck did an outstanding job for us over the past two seasons, and we are thankful for all that he has done to lead our staff and to make the Shuckers a pillar of the Biloxi community," said Ken Young, team President, and Owner. "We wish Chuck and his family the best as he begins his new endeavor in Charlotte."
During his time in Biloxi, Arnold made community outreach a top priority. The Shuckers were nominated by Minor League Baseball as a finalist for a "Golden Bobblehead" award for the "Best Community Promotion or Event" after helping with the Hattiesburg/Petal tornado relief efforts and William Carey University vs. Biloxi Shuckers exhibition game. Shuckers' employees traveled to Petal, Mississippi to assist cleanup crews. Arnold scheduled a benefit exhibition game against the school's baseball team before the first road trip of the season. The game raised $6,090 for the university's tornado recovery efforts. This effort along with numerous other community initiatives garnered recognition throughout Minor League Baseball and led to the Shuckers being named a finalist for the Southern League's Community Service Award in 2017.
Over Arnold's two seasons with the Shuckers, the club has raised $339,156 for over 100 charitable organizations.
"I want to thank Shuckers Owner, Ken Young, for providing me with the opportunity to lead this team," stated Arnold. "I also want to credit our amazing staff for their hard work and dedication to this organization and their commitment to serve this community. The future is bright for the Biloxi Shuckers under their leadership. I want to especially thank our Shuckers fans and corporate partners for all of their support. My wife and I will miss the Mississippi Gulf Coast and the hospitality we received during our time here, but are excited about this great opportunity to join the Charlotte Knights organization."
Arnold will be joining a club that has led the International League in attendance three of the past four seasons and was listed by Forbes Magazine as the second most valuable minor league franchise in 2016.
He has served on the Southern League's Board of Directors the past two seasons and served on the March of Dimes Executive Leadership Team. Arnold was also recently elected to serve on the 2018 Biloxi Chamber of Commerce Board of Directors.
Arnold came to the Shuckers after serving two years as Sales Director and Vice President of Sales for the Pensacola Blue Wahoos, Double-A affiliate of the Cincinnati Reds. Before joining the Blue Wahoos, Arnold spent eight years as General Manager of the Johnson City Cardinals, Appalachian League affiliate of the St. Louis Cardinals. A native of East Tennessee, Arnold attended Milligan College where he earned a bachelor's degree in Human Performance and Exercise Science and was also a member of the Buffaloes baseball team. Following his time at Milligan, Chuck attended East Tennessee State University and received a master's degree in Sports and Leisure Management.
Hunter Reed, currently the Assistant General Manager of the Biloxi Shuckers will assume the role of Interim General Manager.
ABOUT THE BILOXI SHUCKERS: The Biloxi Shuckers are the Double-A Southern League Affiliate of the Milwaukee Brewers. The Shuckers play at MGM Park in Biloxi, Mississippi. For more information, please visit biloxishuckers.com and follow us on Twitter @biloxishuckers and at facebook.com/biloxishuckers.
This story was not subject to the approval of the National Association of Professional Baseball Leagues or its clubs.