We have always looked at Segra Park as a home away from home for the Midlands - a place to escape from the craziness of our daily lives to spend quality time with our families and our friends. That is more important now than ever. The health and safety of all Fireflies fans, staff and employees has been, and always will be, our top priority as an organization.
The March 12th announcement by Minor League Baseball regarding the delayed start of the 2020 season was an important step in working together as an industry to combat the spread of the novel Coronavirus (COVID-19). This is a fluid, rapidly evolving situation and we want to assure you that we are taking concerns about the spread of this illness very seriously as we prepare for the 2020 season even though we are not yet certain of when it will begin. We are staying up to date with all direction and guidance from local, state and federal agencies and organizations along with our partners at Minor League Baseball, Major League Baseball, the New York Mets and the City of Columbia.
At this time, we do not have all the answers to the questions you may have. Below you will find answers to some of the more frequently asked questions. We will constantly update this page with more information as this process continues and we learn more about the situation.
We thank you for your patience and understanding during this time. As mentioned, the health and safety of our fans, staff and employees will remain our top priority as we move forward.
COVID-19 Frequently Asked Questions
Does this mean the 2020 season is cancelled?
No. The start of the season has been delayed until the risk of contracting and spreading of COVID-19 subsides.
When will the 2020 season start?
As of today, a specific start date is unknown. Major League Baseball currently is suspending the start of the season following the Center for Disease Control's eight week recommendation to not hold events for groups of 50 or more. This current recommendation extends at least through Saturday, May 9th. Minor League Baseball is following the same recommendation, but has not yet specified a start date for the 2020 season, but they are currently working in conjunction with Major League Baseball to determine a time frame for Opening Day. Once that information becomes available, we will notify our community via team social media channels and our website at www.columbiafireflies.com.
How many games will the team play in 2020?
As of today, the number of games each team will play during the 2020 season is unknown. Once a start date for the season is determined, we will know how many games the 2020 season will include.
Will there be attendance restrictions when games resume?
As of today, that is unknown. We will follow any and all protocols in place for community gatherings in Columbia when games resume.
Is Segra Park prepared to provide a clean and healthy environment for fans?
Segra Park has always provided a safe, clean and healthy environment for fans during all games and events. We will continue to make the health of guests our top priority and ensure that every possible measure will be taken to ensure the health of guests to Segra Park.
What happens if I have tickets for a game that ends up not being played?
Currently, we plan to treat tickets to an un-played game the same as if that game was rained out. The ticket can be exchanged for any remaining game during the 2020 season, based on availability. Due to the unknown date to start of the season, we will fulfill these exchanges as soon as our schedule is officially determined. As we better understand a start date for the 2020 season, we will evaluate this policy and make a determination for alternate solutions.
We also understand that when games resume, and the community is welcome back at Segra Park, individual ticket holders will determine their comfort level for attending games. Our commitment is to always put our fans first and we will work towards solutions with each of you.
Are you still accepting applications to work at the ballpark this season?
Yes! We are still actively accepting applications for those interested in working at Segra Park for the 2020 season ONLINE OR VIA EMAIL ONLY. You can fill out an application online here: https://www.milb.com/columbia/forms/columbia-fireflies-employment-application
Are the hours of operation still the same for the team store, ticket office and administrative office?
No. The Columbia Fireflies administrative offices will be closed beginning Thursday, March 19. An official reopening date has not been set. Fans wishing to speak with the ticket office may call 803-726-4487 or email [email protected] All Fireflies apparel is available online only by clicking here: https://fireflies.milbstore.com/
Is Segra Park still open for the public for walking the concourse?
Segra Park will close to the public as of 3pm on Wednesday, March 18. An official reopening date has not been set. If this changes, we will notify our community via team social media channels and on our website at www.columbiafireflies.com.
Does the delay to start the 2020 season impact events already scheduled for later in the season at Segra Park?
Currently, all events scheduled for later in the season are unaffected. Future events will be evaluated based on the situation in place at that time.
For any other questions, please contact us at 803-726-4487 or [email protected]