Syracuse Chiefs Bring in-seat Service to all areas of NBT Bank Stadium

Chiefs continue to innovate affordable family-fun experience

By Syracuse Chifes | April 4, 2017 11:13 AM ET

The Syracuse Chiefs are pleased to announce a brand-new in-seat concession service this season at NBT Bank Stadium. Beginning with Opening Day, every fan in every seat at every game will have the option of in-seat service.

This new feature expands Syracuse's in-seat service capability, which was previously limited to VIP sections or premium seats. The Chiefs are the first team to bring this option to the Central New York market.

"We want to continue to be innovative and provide our fans with the best service options in town", said Chiefs general manager Jason Smorol. "This service is made possible thanks to the free public Wi-Fi we offer our fans at every game."

The service is coordinated by Brewster, a company which has partnered with the Chiefs and their food service partner, Spectra Food Service. Brewster, a technology-based start-up, started this service last season with the Iowa Cubs of the Pacific Coast League.

To order food, fans simply need to go to "" on their smartphones, type in their information and place an order. The Chiefs' food service staff will deliver the food to the guests' seat in a timely fashion.

Syracuse's menu will be limited to start and will expand based on capability to provide service and fan feedback. Beginning on Opening Day, the in-seat service menu will feature some of the Chiefs' most popular food items, including hot-dog baskets, chicken-tender baskets with fries, peanuts, pretzels, candy, bottled water, soda and cans of beer. This menu is subject to change.

"I believe we have the best concessions in the area for sport entertainment," continued Smorol. "We offer the widest variety of food for our fans, the most affordable food options, a large selection of local products and, now, the option to never miss a second of the action. I am proud of what we do here with our partner Spectra Food Service."

The smart-phone orders are sent to an area in the kitchen where the Chiefs' wait staff picks them up before bringing them to the seats. Please note that highly-discounted items such as 25-cent hot dogs on Mondays, $1.00 Thursday specials and "Kids Eat Free Family Sunday" items are currently not available through this service.

For further questions, please contact the Chiefs' front office at 315-474-7833.

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