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The Official Site of the Daytona Tortugas Daytona Tortugas
HP-covid-19

Dear 'Tuga Nation:

We have just learned that due to the COVID-19 pandemic, Minor League Baseball has canceled the 2020 season. We are heartbroken, and we know you are as well, that the pandemic prevented us from bringing you the memorable and affordable family fun of Daytona Tortugas baseball this season at Jackie Robinson Ballpark.

We remain optimistic that Tortugas baseball will return in 2021 and for many years to come. Until then, we will continue to host safe community events at the ballpark, our Tortugas Care Foundation will positively engage in supporting our community, and we will be busy planning for an amazing 2021 season.

We cannot thank you enough for your patience and support, and we cannot wait to see you all at The Jack soon.

The health and well-being of our fans, partners, staff, players and community will always be our number priority. As the COVID-19 outbreak continues to impact our lives and the lives of many of our family and friends, we wanted to provide updates regarding the Daytona Tortugas and Jackie Robinson Ballpark. On May 4, 2020 under the "Safe. Smart. Step-by-Step Plan for Florida's Recovery" the state of Florida begins to slowly re-open, the Tortugas hope that you and your family have remained safe and healthy during this global pandemic. Over the past weeks, the Tortugas have worked feverishly to examine our stadium's sanitation guidelines and procedures with fan safety our greatest priority. We have consulted with medical experts and plan to follow guidelines set forth by local and state officials.

We will continue to update this page with information as it becomes available. Updated 6/30/2020.


General Overview

FSLCANCEL

Front Office & Ballpark Hours

At this time, we are adhering to the principles of social distancing and a majority of our staff are working from home. The front office, ballpark and merchandise store are closed for all visitors during this time. We can be contacted via phone at (386) 257-3172 by leaving a message - or by email at [email protected].

At this time, we are only accepting online merchandise orders. The online store can be accessed here. For any inquires on merchandise or order updates please contact us via phone at (386) 257-3172 by leaving a message - or by email at [email protected].

Ticket Policies - 2020 Tortugas Season

Thank you for your patience as we’ve waited for the decision regarding the 2020 season. Due to the cancellation of the 2020 Minor League Baseball season, the Tortugas are offering fans holding tickets for games scheduled for the 2020 Regular Season Options on how they would like to handle their tickets. Please Click Here to Review our Updated Ticket Policies

Ticket Sales Department Contact Information

Paul Krenzer, Director of Ticket Operations
[email protected]

Office Phone : (386) 257-3172
Email : [email protected]

FAQ

Will there be attendance restrictions when games resume?

As of today, that is unknown. We will follow any and all protocols in place for community gatherings in Daytona when games resume. The Tortugas Front Office has been working tirelessly to create procedures and policies to ensure a safe venue for all fans.

Is Jackie Robinson Ballpark prepared to provide a clean and healthy environment for fans?

Jackie Robinson Ballpark has always provided a safe, clean and healthy environment for fans during all games and events. We will continue to make the health of guests our top priority and ensure that every possible measure will be taken to ensure the health of guests to Jackie Robinson Ballpark. The Tortugas Front Office has been working tirelessly to create procedures and policies to ensure a safe venue for all fans and will update this page with additional information as it is finalized.

What happens if I have tickets for a game that ends up not being played?

Please Click Here to View Our Updated Ticket Policies

Are the hours of operation still the same for the ticket office and administrative office?

At this time, we are adhering to the principles of social distancing and a majority of our staff are working from home. The front office, ballpark and merchandise store are closed for all visitors during this time. We can be contacted via phone at (386) 257-3172 by leaving a message - or by email at [email protected].

Is the team store open?

At this time, we are only accepting online merchandise orders. The online store can be accessed here. For any inquiries on merchandise or order updates please contact us via phone at (386) 257-3172 by leaving a message - or by email at [email protected].

Is Jackie Robinson Ballpark still open for tours?

Jackie Robinson Ballpark is closed to the public. An official reopening date has not been set. If this changes, we will notify our community via team social media channels and on our website.

Is there anything I can be doing to help?

We urge everyone to follow the CDC guidelines for hygiene; avoid close contact with people who are sick, avoid touching your eyes/nose/mouth with unwashed hands, wash your hands often with soap/water for at least 20 seconds, use hand sanitizer as a back-up, stay home if you’re sick, cover your cough or sneeze with a tissue then throw the tissue in the trash, clean and disinfect frequently touched objects and surfaces.

Official Statements & Resources

Statement June 30

2020 Season Daytona Tortugas Cancellation Statement

Tortugas Statement - May 6, 2020

May 5 Statement

Tortugas Statement - March 13, 2020

March 13 Statement

MiLB Statement

milb-statement

Contact Information

Contact the Tortugas Front Office by phone or email using the contact information below. The voicemail system is routinely monitored so please leave a message and a member of our team will be with you shortly. You can also complete the form below to have a member of our staff contact you.

Phone : (386) 257-3172
Email : [email protected]

To speak with our General Manager or Team President please contact them using the information below:

General Manager, Jim Jaworksi
[email protected]

Team President, Ryan Keur
[email protected]