The Daytona Tortugas are excited to welcome fans to Jackie Robinson Ballpark for the 2022 season and want to let fans know what to expect. These guidelines and safety instructions will help us provide a great experience for all fans who come to the Jack!
- Will Call is located at the East Gate ticket booth off of Orange Avenue next to the tennis courts. Will Call will open 30 minutes before gates open on a game day.
- Bags: Only diaper bags and medical bags will be permitted in the facility. The Tortugas staff has the right to search any and all bags entering the ballpark.
- No Outside Food or Drink: Please do not bring in any outside food or drink into the ballpark including water bottles or open containers.
- Multiple Entrances & Exits: All three entry gates will be open to expedite the process and limit crowding at any one entrance. In weather delay situations, fans will be permitted to return to their cars during the delay and allowed to re-enter the stadium when the game resumes preventing crowding on the stadium’s concourse.
- Jackie Robinson Ballpark has three entry gates: one off of Orange Avenue across from the courthouse (East Gate), one directly on Orange Avenue and one off of Magnolia Avenue near the batting cages (North Gate).
- Parking: We have two parking lots, one off of Orange Avenue and one off of Magnolia Avenue, that are open for all fans on game-days. Each vehicle is required to pay $5 cash to park at the stadium.
- Feeling Ill: Be a team player and listen to the game from home if you are feeling unwell or experiencing any symptoms of illness!
- Animals: Animals are not allowed in the ballpark, with the exception of special events and service animals.
- Foul Balls: Any foul ball hit into the stands may be kept. Guests are not permitted on the field or to reach into the playing area. Foul balls may be dangerous, so please be alert at all times and aware of the potential hazards.
- Gates: Gates open one hour before game time.
- Smoking: Smoking is prohibited inside of the ballpark. Fans are permitted to exit from any gate to step out and smoke. Re-entry will be allowed.
- Weapons: Firearms, weapons, knives, tasers and other dangerous or hazardous devices or substances (collectively "weapons") are prohibited at the ballpark, unless carried by an on-duty police officer or otherwise expressly approved by the Tortugas. Anyone bringing such a weapon to the premises should return it to their vehicle immediately.
Rain Delay Terminology
A rain delay is when a game is officially delayed. Play is scheduled to continue later that day. Tickets cannot be exchanged in the event of a rain delay.
A rainout is when a game is postponed because of rain. When this happens, the game is usually rescheduled for a doubleheader the next time the two teams meet.
What should I do...
If it's raining before the game?
If it's raining before the start of the game, the Tortugas grounds crew has been hard at work protecting the field against the elements. This being the case, if the rain stops before the scheduled start time, the game will continue as planned. If the rain continues into the scheduled game time, Tortugas management will invoke a rain delay.
If it begins to rain during the game?
If it begins to rain during the game, the Tortugas' grounds crew will quickly place tarps on home plate and the pitcher's mound. At this time Tortugas staff will work with the team's managers, umpires and weather outlets to ascertain the immediate weather outlook. If the teams feel the inclement weather will pass, a rain delay is put into effect. If the teams agree the inclement weather will not pass in a reasonable amount of time, an official rainout is announced.
If a rainout is declared after four and a half innings of baseball have been played, a game is considered official. In this case, there will be no ticket exchanges.
If a rainout is declared before four and a half innings of baseball have been played, tickets can be exchanged for any 2022 regular season game for equal or lesser value. They can be exchanged out at the ticket booths on game-days.
Be a team player and listen to the game from home if you are feeling unwell or experiencing any symptoms of illness!
Fans must follow all posted and announced instructions at Jackie Robinson Ballpark and agree to follow all applicable federal, state, county, city, and Tortugas directives in connection with, and in order to reduce the risk or spread of, disease or sickness (including, without limitation to, COVID-19). An inherent risk of exposure to disease (including, without limitation to, COVID-19) exists in any place where people are present. Some diseases (including, without limitation to, COVID-19) are extremely contagious and can lead to severe illness and death. According to current advice from the Centers for Disease Control and Prevention (available at cdc.gov), senior citizens and persons with underlying medical conditions are especially vulnerable. By visiting Jackie Robinson Ballpark, you acknowledge and voluntarily agree to assume all risks related to exposure to disease (including, without limitation to, COVID-19) and all other terms and conditions referred to on your tickets. Please help keep each other healthy and safe.
Upon purchase, ticket holders agree to the terms and conditions set forth by Major League Baseball, Minor League Baseball, and the Daytona Tortugas that neither ticket holders, accompanying minor(s) nor other accompanying parties may attend the game if within fourteen (14) days preceding the game, they have:
(1) Tested positive or presumptively positive for COVID-19 or other Communicable Disease or been identified as a potential carrier of COVID-19 or other Communicable Disease; OR
(2) Experienced any symptoms commonly associated with COVID-19 or other Communicable Disease (e.g., a fever of 100.4⁰F or higher, cough, shortness of breath or difficulty breathing, chills, repeated shaking, muscle pain/achiness, headache, sore throat, loss of taste or smell, nasal congestion, runny nose, vomiting, diarrhea, fatigue, or any other symptoms associated with COVID-19 identified by the CDC); OR
(3) Been in close contact as defined by the CDC (15 or more minutes in a 24-hour period regardless of mask-wearing by either person) with any person who is confirmed or suspected of being infected with COVID-19 or other Communicable Disease.
According to the CDC, older adults and people of any age with serious underlying medical conditions may be at higher risk of death or severe illness from COVID-19. All guests should evaluate their risk in determining whether to attend a game.
To help maintain physical distancing guidelines, ticket holders also agree that they will not sell, transfer, or otherwise provide any of their game tickets to anyone other than a family with whom they have been sheltering (or other trusted acquaintances), unless selling, transferring, or otherwise providing all such tickets (i.e., the full pod of tickets) to one party.
Contact the Tortugas Front Office by phone or email using the contact information below. The voicemail system is routinely monitored so please leave a message and a member of our team will be with you shortly. You can also complete the form below to have a member of our staff contact you.
Phone: (386) 257-3172
Email: [email protected]