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PK Park Health and Safety Protocols

The Eugene Emeralds are committed to the health and safety of our fans, players and employees.

This website is the best source for pertinent announcements regarding PK Park protocol and updates for Ems games.

Know Before You Go

Health and safety during your visit is our top priority. Here’s what you need to know to prepare for your visit to PK Park.

Face Coverings

Those who are not vaccinated WILL BE REQUIRED to wear a face covering that covers their nose and mouth at all times, except when actively eating or drinking.

Ticket holders who can provide proof of vaccination can sit in COVID-19 Vaccination Sections. To gain admittance to the COVID-19 Vaccination Sections, fans must show their vaccine cards upon entry. Additionally, fans that are admitted to the COVID-19 Vaccinated Sections will be able to remove their masks if they choose to once they enter PK Park.

Payment

In an effort to limit direct contact between employees and fans, we will be going CASHLESS at the ballpark this year. Credit and Debit Cards will be accepted for parking, at concession stands, the team store and box office.

Parking

If driving is the way you feel most comfortable coming to the ballpark, please allow extra travel time and lock in your parking space ahead of time.

Rest assured that our parking operations staff will follow all health and safety protocols that apply to the ballpark, and we are working on ways to make the experience of using PK Park parking facilities completely contact-free.

Our open-air accessibility shuttle will continue operating with accommodations for physical distancing and frequent cleaning.

Parking can also be purchased day of game at the parking lot for $6. The parking lot takes CREDIT AND DEBIT CARD ONLY.

NOTE: Tailgating is not allowed in any PK Park parking lots due to health and safety regulations.

Bag Policy

In an effort to limit contact points and avoid lines at the gates, PK Park will enforce the following restrictions regarding bags.

  • Bags must be clear
  • No bags larger than 12”x6”x12”
  • One bag per person
  • Jackets and blankets must be worn or carried and not put in bags

CLICK HERE for exceptions and more information on the Emeralds bag policy.

Digital Tickets

Your MyProvenue MyTickets account provides a convenient, secure way to use and share mobile tickets, allowing contactless entry. Access or forward your tickets prior to arrival.

Learn more about digital and mobile ticketing, including step by step instructions on how to access your tickets HERE.

Concessions

Select areas in the ballpark will have access to mobile ordering thru Porter.

ADA Accessibility

ADA accessible seating will be available for purchase above sections 2, 4, 10, and 12 and are based on availability.

Accessibility to these seats are ONLY available through the Home Plate Gate Entrance. PK Park's elevator and ramp to the upper concourse ARE NOT ACCESSIBLE from the First Base Gate Entrance.

We will have an open air accessibility cart available to those who need assistance getting from the parking lot to the Home Plate Gate Entrance.

Gate Times

Gates will open an hour before game time. We encourage early arrivals to limit lines at the gates.

Ticketing and Ballpark Seating

All seats will be sold in pods positioned for physical distancing.

Ticket Sales

Single Game Tickets AVAILABLE HERE!

Due to social distancing protocols, single game tickets will be released as they are made available in accordance with State and County COVID-19 guidelines. SIGN UP HERE to join the Squatch List, a mailing list that enables you to be the FIRST to receive emails about Emeralds news, promotions, sales, and more!

Vaccinated Sections

Vaccinated Sections will be available (Sections 4-10). Fans must verify their vaccination status to gain admittance (must be fully vaccinated and two weeks removed from receiving their second/final dose).

Vaccination Discounts

Fans that can verify that they’ve received the COVID-19 vaccine will be eligible for a fifty percent discount on individual single game tickets to Emeralds home games played on Tuesdays, Wednesdays and Thursdays.

Physically Distanced Seating

All seats in Sections 1-3 and 11-13 will be sold in pods, in allotments of 2-6, with a small percentage of single seats and pods larger than 6 being available. Each pod will be physically distanced from other pods in any direction.

ADA Accessibility

ADA accessible seating will be available for purchase above sections 2, 4, 10, and 12 and are based on availability.

Accessibility to these seats are ONLY available through the Home Plate Gate Entrance. PK Park's elevator and ramp to the upper concourse ARE NOT ACCESSIBLE from the First Base Gate Entrance.

We will have an open air accessibility cart available to those who need assistance getting from the parking lot to the Home Plate Gate Entrance.

Kids Age Requirements

Children 24 months and younger do not need a ticket to enter PK Park. However, they must sit on the lap of an accompanying adult.

Ticket Assurance

If any of the games associated with your ticket purchase(s) are impacted by Covid-19 restrictions (e.g. canceled, played without fans in attendance, testing/vaccination requirement), the ticket value will be credited to your account.

Concessions and Gameday Experience

We are exploring modifications to the gameday experience to maintain security and enhance health and safety.

Concessions & Mobile Ordering

Select areas in the ballpark will have access to mobile ordering thru Porter.

Face Coverings

Those who are not vaccinated WILL BE REQUIRED to wear a face covering that covers their nose and mouth at all times, except when actively eating or drinking.

Ticket holders who can provide proof of vaccination can sit in COVID-19 Vaccination Sections. To gain admittance to the COVID-19 Vaccination Sections, fans must show their vaccine cards upon entry. Additionally, fans that are admitted to the COVID-19 Vaccinated Sections will be able to remove their masks if they choose to once they enter PK Park.

Bag Policy

In an effort to limit contact points and avoid lines at the gates, PK Park will enforce the following restrictions regarding bags.

  • Bags must be clear
  • No bags larger than 12”x6”x12”
  • One bag per person
  • Jackets and blankets must be worn or carried and not put in bags

CLICK HERE for exceptions and more information on the Emeralds bag policy.

Emeralds Team Store

The Emeralds Team Store (located near First Base Gate) will be open for games and is following retail guidelines set forth by Lane County.

  • Fans who are unvaccinated are required to wear a face mask at all times.
  • Merchandise items will be sold concert style – please do not touch any items unless you have purchased them.

PK Park Sanitization Strategy

Below are some of the procedures and protocols being implemented to maintain a clean and healthy environment at PK Park:

  • Electrostatic sprayers, which disinfect up to 54,000 square feet per hour, are being used to disinfect multiple areas.
  • High contact areas such as handrails, elevator buttons, door handles, and bathrooms are being disinfected regularly.
  • The seating bowl is being cleaned and disinfected after every game.
  • Hand sanitizing stations are being placed throughout the ballpark.
  • Emeralds ballpark operations staff have consulted with cleaning professionals to provide a safe and healthy ballpark experience.