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kccougars.com | The Official Site of the Kane County Cougars
(630) 232-8811

The Kane County Cougars are an equal opportunity employer 

All employment with the Kane County Cougars is at-will, meaning the company has the right to terminate employment at any time and for any reason, as does the employee. Nothing contained herein is intended to create any contractual obligation. No one, other than the General Manager, may make any contrary commitments.

Full-Time Employment

JOB SUMMARY: Responsible for taking on the roles of Promotions Director and Sponsorship Assistant.

TOOLS AND EQUIPMENT NEEDED:  Telecommunications equipment, copy machine and computer utilization.

ATTENDANCE REQUIREMENTS:  Hours will vary, but will include evenings, weekends, holidays and long hours on game days.

WORK ENVIRONMENT:  Office is part of baseball operations and staff must be located to meet with visitors or take calls. Our work environment is very physical, fast-paced and at times very stressful.

PHYSICAL DEMANDS:  Sit and use computer for long periods, as well as long periods of time spent on your feet. Ability to lift and move up to 40 pounds. Physically access all areas of the ballpark quickly and safely.

ESSENTIAL FUNCTIONS/STADIUM OPERATIONS: 

  • Develop promotional ideas - weekly specials, theme nights, ticket specials, etc.
  • Hire, train, schedule and manage Cougar Crew promotional team.
  • Effectively communicate with all fans and sponsors involved with on- and off-field promotions.
  • Lead promotional meetings to coordinate department needs.
  • Attend staff meetings to stay informed on franchise needs.
  • Ensure that all contracted sponsorship elements pertaining to game presentation are executed.
  • Screen and schedule National Anthem performers.
  • Coordinate pre-game ceremonies including first pitches, check presentations, performances and Baseball Buddies.
  • Manage select in-park, on-field and between-inning game day promotions.
  • Assist with field tarp.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Minimum of one (1) year experience, college degree preferred.
  • Computer hardware and software proficiency preferred, including but not limited to, Microsoft Outlook, Excel and Word as well as Crossfire and ScriptPro.
  • Project a positive image to internal (employees) and external (fans, vendors) customers.
  • Display strong leadership skills.
  • Exercise excellent managerial judgement.
  • Ability to perform multiple tasks at one time.
  • Clean and neat at all times.
  • Team builder and team player.
  • Strong attention to detail.

APPLY: Please fill out the Promotions Director application at bit.ly/KCCPromoDirector

Part-Time Employment

JOB SUMMARY: As a member of the Kane County Cougars Promotions Department, you will responsible for serving as a mascot with the intent of presenting Cougars fans with positive experiences. The Cougars are currently seeking mascots to do events and appearances in an as needed/part-time capacity with the potential for game day performance on an as needed/backup basis. 

DUTIES INCLUDE, BUT ARE NOT LIMITED TO: 

  • NON-GAME DAY:
    • Appearances in the local community including races, festivals, contests, charitable causes, with the Cougar Crew Street Team, sponsors, etc. 
    • Appearances at Cougars outside events.
    • Conceptualize the mascots personality, antics, role in fan engagement and contribute new ideas for involvement in promotions, appearances, etc. 
    • Communication and collaboration with the Cougars promotions staff.
    • Professionalism in working with both staff members and fans.
    • Improvising and thinking on one's feet to make the best possible decisions in the moment.
  • GAME DAY
    • Pre-game meeting with staff members
    • Energetic pre-game, in-game and post-game presentation as directed by Cougars management staff, keeping in mind the family-friendly atmosphere and vision of the organization as we deliver an excellent show to fans. 
    • Participation in a post-game autograph session once per homestand
    • Professionalism in working with both staff members and fans
    • Adherence to game day agenda/run-down to meet requirements of group outings, birthdays, sponsorships, promotions, etc. 
    • Input on making game day experiences more enjoyable for fans. 
    • Improvising and thinking on one's feet to make the best possible decision in the moment. 

QUALIFICATIONS: 

  • Willingness to fulfil the role of a mascot as needed throughout the season and off-season.
  • Excellent communication, organizational, creative and interpersonal skills.
  • Energy and passion when it comes to performing.
  • Willingness to work weekends, holidays and evenings.
  • Dependable, professional, experiences performer. 
  • Valid drivers' license and reliable transportation. 

APPLY:  Interested candidates should send a resume and cover letter to promotions@kanecountycougars.com

Seasonal Employment

JOB SUMMARY:  Responsible for professionally directing fans to proper parking location after collecting parking fee. Greet every guest in a friendly manner and serve them quickly and accurately. Answer any questions regarding facility and direct them to proper entrance gates. 

TOOLS AND EQUIPMENT NEEDED:  Operate walkie-talkies professionally.

DIRECTION EXERCISED:  Must be able to work independently as well as with a group.

ATTENDANCE REQUIREMENTS:  Hours will vary, but will include evenings, weekends, holidays and long hours on game days.

WORK ENVIRONMENT:  Our work environment is very physical, fast-paced and at times very stressful.

PHYSICAL DEMANDS:  Must be able to stand for long periods of time. Ability to lift and move up to 35 pounds. Physically access all areas of the ballpark quickly and safely.

ESSENTIAL FUNCTIONS/STADIUM OPERATIONS: 

  • Collect parking fee quickly and accurately. 
  • Direct fans professionally and safely to the proper parking location. 
  • Communicate with other departments and employees to ensure great Guest Courtesy and the safety of all individuals.
  • Maintain order in the parking lot. 
  • Direct fans professionally and safely as they exit the ballpark/parking lot after the game. 

MEETINGS: 

  • Meet with parking supervisor prior to each game and as requested.

KNOWLEDGE, SKILLS AND ABILITIES:  Personal: Project a positive image to internal (employees) and external (guests, vendors) customers. Communicate effectively and professionally at all times. Display strong leadership skills, exercise excellent managerial judgement, ability to perform multiple tasks at one time, clean and neat at all times, team builder and team player. 

EMAIL: mklafehn@kanecountycougars.com with resume and cover letter, please. 

JOB SUMMARY: Accepting seasonal applications for food servers, cashiers, concession stand workers, picnic servers, cooks, warehouse, etc. 

DIRECTION EXERCISED:  Manage and interact with other team members as you work together to provide a great experience for fans.

ATTENDANCE REQUIREMENTS: Ability to work long hours, nights, weekends and holidays. 

WORK ENVIRONMENT:  Work will be outside in the elements, on the concourse, in the seating bowl, on the outfield decks, in the suite level, in concession stands, etc. 

PHYSICAL DEMANDS:  Long periods of time spent on your feet. Have the ability to move up to 50 pounds. Physically access all areas of the ballpark quickly and safely. 

QUALIFICATIONS: 

  • Timely, responsible, committed and customer-friendly

APPLY: Email jmiller@kanecountycougars.com your completed Cougars Seasonal Application, found below, OR drop off the application during Cougars office hours. 

JOB SUMMARY: Assist Head Groundskeeper in maintaining the field at the ballpark. 

DIRECTION EXERCISED:  Manage and interact with other grounds crew members as you work together to maintain the field. 

ATTENDANCE REQUIREMENTS: Ability to work long hours, nights, weekends and holidays. 

WORK ENVIRONMENT: Work will be outside in the elements, on the field and concourse. 

PHYSICAL DEMANDS: Long periods of time spent on your feet. Have the ability to move up to 50 pounds. Physically access all areas of the ballpark quickly and safely. 

RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO: 

  • Mowing, fertilizing, seeding and spraying the field. 
  • Infield prep. 
  • Mound, home plate and bullpen repair. 
  • Batting Practice setup and teardown. 
  • Game prep. 
  • Tarp pulls. 

QUALIFICATIONS: 

  • Experience preferred, but not required. 

APPLY: Email sehlert@kanecountycougars.com with resume and cover letter, please. 

 

 

Internships

JOB SUMMARY: Responsible for assisting all members of Kane County Cougars front office in game-day presentation and execution including, but not limited to: working as an Usher, Parking Attendant, KidZone Supervisor, Concessions worker, Mascot, Grounds Crew and Stadium Operations Assistant. Non-game day duties will assist in marketing, accounting, souvenirs, sales and other specials projects as assigned. 

TOOLS AND EQUIPMENT NEEDED: Telecommunications equipment, copy machine and computer utilization. 

DIRECTION EXERCISED: Manage other interns and game-day staff as assigned.

ATTENDANCE REQUIREMENTS: Hours will vary, but will include evenings, weekends, holidays and long hours on game days.

WORK ENVIRONMENT: Office is part of baseball operations and staff must be located to meet with visitors or take calls. Our work environment is very physical, fast-paced and at times very stressful.

PHYSICAL DEMANDS: Sit and use a personal computer for long periods, as well as long periods of time spent on your feet. Ability to lift and move up to 35 pounds. Physically access all areas of the ballpark quickly and safely.

ESSENTIAL FUNCTIONS/STADIUM OPERATIONS:

  • Prepare stadium for game-day as structured.
  • Work assigned function during events (usher, parking, KidZone, etc.). 
  • Communicate with other departments and employees to ensure great Guest Courtesy and the safety of all individuals.

MEETINGS:

  • Meet with internship coordinators as requested.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Related college degree (or coursework towards related degree) preferred.
  • Project positive image to internal (employees) and external (guests, vendors) customers.
  • Communicate effectively and professionally at all times.
  • Display strong leadership skills.
  • Exercise excellent managerial judgement.
  • Ability to perform multiple tasks at one time.
  • Clean and neat at all times.
  • Team builder and team player.

APPLY: Please fill out the General Summer Internship application at bit.ly/KCCGenIntern

START AND END DATE: Preference is for interns to start between mid-March, but no later than Memorial Day weekend, and stay through Labor Day. 

JOB SUMMARY: Fulfil the ticketing needs of all customers while providing them with excellent customer service. 

TASKS AND RESPONSIBILITIES: 

  • Assist customers who purchase tickets over the phone and in-person
  • Game day duties include assisting in the operation of the Ticket Office during walk-up sales as well as servicing clients in-person and over the phone. 
  • Miscellaneous duties including, but not limited to, answering the main phone for customer service, assisting in the field tarp, etc. 
  • Other duties to be assigned. 

QUALIFICATIONS AND SKILLS: 

  • Detail-orientated person to handle and prioritize multiple tasks while working in a fast-paced environment. 
  • Passion to work in the sports industry. 
  • Strong customer service skills. 
  • Previous customer service experience with phone customers is preferred. 
  • Excellent written and verbal communication skills including successfully communicating with the General Public and other employees. 
  • Computer skills helpful: Microsoft Word, Excel, TicketReturn Ticketing Software. 
  • Positive personality and enthusiasm. 
  • Available to work weekends, holidays and evenings throughout the season. 

TIMEFRAME: Applications will be taken under consideration until all positions are filled. All applications must be submitted no later than January 25, 2019. 

APPLY:  Please send cover letter and resume to

Kane County Cougars

ATTN: Paul Quillia

34W002 Cherry Lane

Geneva, IL 60134

pquillia@kanecountycougars.com


At this time, the Kane County Cougars are fully staffed in all other positions, but we are accepting applications. We will keep them on file in case a position opens up. Please email to info@kanecountycougars.com OR print and hand deliver the completed application to the Cougars office during business hours.