06/30/2020 (5:00pm): The Lake County Captains released the following statement
(Eastlake, OH) – Following an official announcement by Minor League Baseball, the Lake County Captains, Class-A Affiliate of the Cleveland Indians, are sad to report that there will not be a Minor League Baseball season in 2020. The official announcement from Minor League Baseball can be found here.
“This announcement is heartbreaking for us as an organization and we know it is disappointing to the great fans who come to our ballpark every year to enjoy Captains baseball,” said Captains General Manager Jen Yorko. “While we wish we could see our wonderful fans this summer, we will be back stronger than ever in 2021. We cannot wait to see you at the ballpark when baseball returns.”
Though no games will be played in 2020, the Captains will make every effort to provide fans with entertainment opportunities and special events, either virtually or at the ballpark. The team will work closely with the Ohio Department of Health and Governor Mike DeWine to ensure any events held at the ballpark are safe for fans and are operated in accordance with state safety guidelines.
In light of the cancellation of the 2020 season, the Captains have announced the following policies for fans who purchased 2020 Captains ticket packages or were members in various ticket programs. A Captains staff member will contact every fan that has purchased or paid a deposit on a ticket package.
Season Ticket Holders
All season ticket holders will have their full payment on the 2020 season ticket contract transferred to the 2021 season. This includes payments for all tickets, parking, Kids Passes and Ayce wristbands. In addition, season ticket holders will receive 20% of their total 2020 season ticket payment in Ballpark Bucks to be used during the 2021 season. Ballpark Bucks can be used during the 2021 season on single game tickets, merchandise and concourse concession food.
Group Ticket Holders
All groups who have placed a deposit for a Captains game that was to take place during the 2020 season will have their full deposit transferred to the 2021 season. These groups will be the first to pick out a game date for the 2021 season upon release of the new schedule. In addition, these groups will automatically become a part of the Captains 10 Game Crew.” Groups will receive one (1) seat for 10 games for every $100 paid in their deposit for the 2020 date.
Black Friday/Cyber Monday/Holiday Package Holders
All Black Friday, Cyber Monday and Holiday Package vouchers and perks will be honored during the 2021 season. This includes Opening Day tickets, merchandise, first pitches, parking and ticket vouchers. In addition, all fans who purchased these packages will receive 12 food vouchers to use during the 2021 season. Fans will receive 12 food vouchers for every 1 (one) package purchased. The food vouchers include a hot dog, chips and a drink. They can be redeemed at the concession stands on the main concourse during any 2021 Captains home game.
All Kids Crew Members will have their membership transferred to the 2021 season and will receive a merchandise voucher that can be redeemed in the Cargo Hold Store during the 2021 season.
For questions regarding the Captains’ ticket policies and the 2021 season, fans can contact the Captains’ front office staff via email or by calling 440-975-8085. A full staff directory can be found here. Fans with general questions can also email [email protected].
06/08/2020 (12:00pm): The Lake County Captains released the following statement
Dear Captains fans,
We hope you are all doing well and staying safe and healthy during this difficult time. With the 2020 season delayed, we have received a lot of questions about the status of the season. Please know that we hear you, and that we will be making a formal announcement as soon as we receive directions from Major League Baseball, Minor League Baseball, the Midwest League and Governor Mike DeWine.
In the meantime, we want to assure you that your health and safety are our top priorities. When Captains’ baseball does return, it will be most important to us that our fans, staff, players, coaches and community are able to enjoy baseball at our ballpark safely.
As we await the return of Captains’ baseball, we will do our best to answer your questions and provide updates as we receive them. For those of you who paid for tickets this season, please rest assured that we are working hard to formulate policies to best serve you. We will announce those policies as soon as we have clarity on the status of the season.
Til then, thank you for your continuing patience and support of Captains‘ baseball. Your commitment to our team means everything to us. We cannot wait to see you at the ballpark as soon as we receive permission to welcome you back.
In the meantime, thanks for following our daily social media outreaches, including our Wednesday Night Curbside-Pickup “Baseball Fare” Family Dinner Options, which we sincerely appreciate.
440.975.8085 x 116
03/16/2020 (9:01am): The Lake County Captains announced that their offices will be closed to the general public and the team staff will work remotely. If you would like to contact a Captains staff member, please email [email protected] or search our staff directory if you know the person you would like to reach.
03/14/2020 (10:53am): Pat O'Conner, Minor League Baseball President & CEO, released the following statement regarding the delay of Minor League Baseball Opening Day due to the coronavirus pandemic:
Dear Minor League Baseball Fans,
As you may be aware, with the closure of Spring Training camps in Arizona and Florida in response to the coronavirus outbreak across the country, the Minor League Baseball season will not start on April 9 as planned.
With the health and well-being of the players, umpires, team employees and our fans in mind, we will continue to monitor the developments and follow guidelines set forth by public health agencies and our partners at Major League Baseball.
Once the public health experts and agencies have decided it is safe to begin the 2020 season, and the players are physically ready to begin the season, we will do so. But, for now, I ask all fans to follow the protocols set forth by public health officials, including the Centers for Disease Control and Prevention (CDC), the World Health Organization (WHO) and your local government authorities.
Please visit MiLB.com to stay connected with your local team. Questions about exchanging tickets, refunds and other general questions should be directed to your local team.
Your health and safety are the top priority right now and our thoughts are with those around the world who have been affected by this outbreak.
President & CEO
Minor League Baseball
03/12/2020 (5:07 p.m.): The Lake County Captains released the following statement:
Nothing is more important to the Lake County Captains organization than the health and safety of our fans, players, coaches and employees. Earlier today, Minor League Baseball issued a statement that the start of the 2020 season will be delayed in light of the coronavirus outbreak. In accordance with that decision and the safety recommendations made by Ohio Governor Mike DeWine, we have decided to postpone our Tickets on Sale Day event, which was scheduled to take place at the ballpark this Saturday, March 14. Future plans for Tickets on Sale Day will be determined as more information becomes available. We are committed to putting the health and safety of our community above all else.
03/12/2020 (3:50 p.m.): Minor League Baseball (MiLB) issued the following statement today:
“In light of the current coronavirus outbreak, and after consultation with medical professionals and our partners at Major League Baseball, Minor League Baseball will delay the start of the 2020 Championship Season. We will continue to monitor the developments and will announce additional information about the 2020 season at a later date. We will work with Major League Baseball and our community partners to resume play as soon as it is safe to do so. The health and safety of Minor League Baseball fans, players and executives is our top priority, and our thoughts are with those around the world who have been affected by this outbreak.”