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Rain Policy

Though very rare, it does, unfortunately rain every once in a while. Below, find information that you need just in case your game is impacted by weather. 

Where can I find out if the game is delayed or postponed?

The BlueClaws will post all updates on TwitterFacebook, and 

Important - If we haven't said the game is postponed, then the game is still on and we are doing everything we can to try to play the game. 

If the game is postponed, what happens to my tickets?

In the event of any rainout, your tickets can be exchanged for any remaining current-season home game, subject to availability, for a ticket of equal or lesser value. As stated on the tickets, no refunds will be given. 

How do I exchange my tickets?

All exchanges must be done in person at the BlueClaws Box Office or on the phone at 732-901-7000 option 2.

What if I have tickets as part of a group?

If you have tickets through a group, the BlueClaws, in the event of a rain-out, will be in touch with your group leader to discuss alternative options and re-scheduling. 

If there is a double-header, are my tickets good for the make-up game?

If your game is rained out and made up in a double-header, you will still have to bring your tickets to the Box Office to exchange them for a ticket to that day's game(s). You are more than welcome to attend both ends of the double-header should you choose. However, all tickets for regular double-headers are good for both games of the double-header (unless designated as a split double-header). 

What if I have Ticket Assurance?

The BlueClaws debuted Ticket Assurance in 2018. Ticket Assurance gives fans the opportunity to exchange their tickets before or after the game, for any reason and is available for just $3 on a single-game ticket. If you have Ticket Assurance and your game is impacted by rain, provided the ticket is not used, you'll be able to exchange it for any remaining game. 

What happens to my food order from a Luxury Suite?

In the event of a rainout, the Luxury Suite holder is responsible for food and beverage orders if the game is called off after gates open. If the game is deemed a rainout before the gates open, the Luxury Suite holder is not responsible for the food and beverage order. Orders cancelled more than 24 hrs in advance of the game/event will not be charged.