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Rain Policy

Though very rare, it does, unfortunately rain every once in a while. Below, find information that you need just in case your game is impacted by weather. 

Where can I find out if the game is delayed or postponed?

The BlueClaws will post all updates on TwitterFacebook, and 

Important - If we haven't said the game is postponed, then the game is still on and we are doing everything we can to try to play the game. 

If the game is postponed, what happens to my tickets?

In the event of any rainout, your tickets could be exchanged for any remaining game during the 2018 season, subject to availability. As stated on the tickets, no refunds will be given. 

How do I exchange my tickets?

All exchanges must be done in person at the BlueClaws Box Office. 

What if I have tickets as part of a group?

If you have tickets through a group, the BlueClaws, in the event of a rain-out, will be in touch with your group leader to discuss alternative options and re-scheduling. 

If there is a double-header, are my tickets good for the make-up game?

If your game is rained out and made up in a double-header the next day, you would have to bring your tickets to the Box Office to exchange them for a ticket to that game. However, all tickets for regular double-headers are good for both games of the double-header (unless designated as a split double-header). 

What if I have Ticket Assurance?

The BlueClaws are debuting Ticket Assurance in 2018. Ticket Assurance gives fans the opportunity to exchange their tickets before or after the game, for any reason and is available for just $3 on a single-game ticket. If you have Ticket Assurance and your game is impacted by rain, provided the ticket is not used, you'll be able to exchange it for any remaining game. 

What happens to my food order from a Luxury Suite?

Orders cancelled more than 24hrs in advance of the game/event will not be charged. In the event of a rainout, the Luxury Suite holder is responsible for food and beverage orders if the game is rained out after gates open. If the game is deemed a rainout before the gates open, the Luxury Suite holder is not responsible for the food and beverage order.