Frequently Asked Questions
Are the hours of operation still the same for the Cooley Law School Stadium Box Office, Nuts & Bolts team store and administrative office?
The Box Office, Nuts & Bolts and administrative office are all currently closed. Our staff is working remotely and is available via email/phone. Lugnuts tickets and merchandise are available online at lansinglugnuts.com.
When will the season start?
As of today, we do not know. As soon as we learn more, we shall share it with you.
How many games will the Lugnuts play in 2020?
We don't know the answer to this question either, because we do not know the start date of our season, nor do we know if the season will be extended in September.
Is Cooley Law School Stadium prepared to provide a clean and healthy environment for fans?
We are doing our due diligence to ensure that Cooley Law School Stadium will be clean and healthy when baseball returns, working with local cleaning and sanitations companies, increasing our cleaning schedule for the full facility, and installing more hand sanitizer stations. Ensuring your health and safety is our top priority.
What happens if I have tickets for a game that ends up not being played?
Currently, we plan to treat Single Game ticket purchases to any game not played the same as if that game was rained out. The ticket from the originally scheduled postponed or cancelled game can be exchanged for any remaining regular season game during the 2020 Lugnuts season, based on availability. As we better understand a start date for the 2020 season, we will evaluate this policy and decide if alternate solutions become necessary.
If you purchased group tickets, please contact your representative. Your representative will work with you to find another date that works for you later in the season.
Individual ticket plan holders, the exchange policy we have implemented stays the same. Any date that is affected, please contact your representative and they will work to find another date that works for you. Our commitment is to put our fans first, always. As such, we will work to create solutions with each fan, to fulfill that commitment.
What about non-Lugnuts events scheduled at Cooley Law School Stadium?
Contact Greg Kigar at [email protected] with specific questions about special events at the ballpark.