Aerosol cans, Air Horns, Cameras with lenses that fully extend to larger than 12", Cans, Chairs, Confetti, Drums, Firearms (regardless of concealed carry permit), Flares, Flying Discs, Beach Balls, Food and Drink (exception is one bottle water in clear plastic bottle per person), Illegal Substances, Laser Pointers, Pressurized Containers (that are not medical used for medical reasons), Pyrotechnics or Incendiary devices of any kind, Seat Cushions with backs, Smoke Bombs, Streamers, Wagons, Weapons of any kind (knives, tasers, etc), Whistles, any item that can be used as a projectile or deemed dangerous.
Any customer wishing to purchase alcohol products MUST be at least 21 years of age. Louisville Slugger Field reserves the right to request the identification of anyone who attempts to purchase alcohol, as well as at any time during the event. The sale of alcohol stops at the end of the seventh inning, with the exception of the Jack Daniel's Lounge. By law, all alcohol MUST remain inside the stadium. Louisville Slugger Field's servers reserve the right to refuse service to anyone.
Any patron purchasing alcohol for minors will be prosecuted, as well as those consuming alcohol that are under the legal drinking age. Should you be caught consuming alcohol under the legal drinking age, the alcohol will be confiscated, and you will be further dealt with by the Louisville Police Department.
Fans reaching high levels of intoxication, or those acting in a disruptive manner, detrimental to the experience of other fans, will be removed from the stadium. Intervention with unruly, impaired, or intoxicated guests will be handled promptly and safely.
For your convenience, there are ATM machines located in the Hall of Fame area just outside the West and East gates of the stadium.
Fans are welcome to seek autographs from players along the railing near the field up to 20 minutes before the start of the game. At that time, the usher will ask you to return to your ticketed seats.
Bringing bags (other than purses and diaper bags) in the stadium is strongly discouraged, however small bags, backpacks, and briefcases are permitted into Louisville Slugger Field. All bags are subject to being inspected by security and tagged. If a guest refuses an inspection of their bag, they will not be permitted into the stadium.
BANNERS & SIGNS
Signs and banners are permitted at Louisville Slugger Field. All fans must follow the guidelines belows:
1. Do not place banners/signs in the eyesight of the batter and/or hanging over the outfield fence.
2. Banners should in no way infringe on the sightlines of other fans.
3. Banners/signs may not be placed anywhere inside the playing field, be commercial, political, derogatory or obscene as determined by the Louisville Bats Baseball Club.
4. Signs must not utilize wood or metal material or other types of objects for support.
Bat Bucks are gift certificates that spend like cash. They are available in $1 and $5 denominations and are redeemable for concessions, gift shop, additional game tickets, speed pitch, carousel and other attractions at Louisville Slugger Field. They are redeemable at any time during the season as well as in the gift shop during home games.
BOTTLES AND CANS
No glass bottles or cans may be brought into Louisville Slugger Field. Guests are welcome to bring in one bottle of water provided it is in a clear plastic bottle and the safety seal has not been broken. Insulated foam cups/containers from restaurants, convenience stores or gas stations, etc. are not permitted in Louisville Slugger Field.
Moms needing to breastfeed while at the game are asked to visit the Information Booth located behind section 117. A Bats representative will provide access to a secure and private location for moms and their babies.
All Louisville Bats home and road games can be heard live on 790 WKRD AM.
Buddy Bat is the official mascot of the Louisville Bats. You can see Buddy at all home games.
CAMERAS & VIDEO EQUIPMENT
Guests are welcome to bring cameras and video recorders into the ballpark for personal use. Guests are requested to avoid standing in the aisles while using this equipment. Guests should not obstruct the views of others while taking pictures and should refrain from using tri-pods, monopods and other camera support pods. The Louisville Baseball Club reserves the right to remove any guests that do not cooperate with this policy.
The Louisville Slugger Field Carousel is located on the concourse next to the right field bleachers. Fans can ride the carousel for $1 per ride during all home games (weather permitting) and all proceeds are donated to the Children's Hospital Foundation.
There are no lawn chairs or any other recreational chairs allowed in Louisville Slugger Field. Fans will be asked to return chairs back to vehicles. The Louisville Baseball Club is not responsible for watching chairs or any other items for fans.
Children two and under are not required to have a ticket for admission to Louisville Bats games. Children ages 3-12 receive a $1 discount off the adult ticket price (excludes Grand Slam tickets and Thunder Over Louisville tickets). Children's discount may not be combined with any other discount or coupon offer.
Centerplate operates the food and beverage stands throughout Louisville Slugger Field. For information on concessions and other services that Centerplate provides please call (502) 614-4508.
Coolers are not permitted inside Louisville Slugger Field. Fans will be asked to return coolers of any kind back to their vehicles.
For information on Corporate Sponsorship opportunities, please call Greg Galiette at (502) 614-4549.
CREDIT CARD POLICY
All major credit cards are accepted at the Louisville Slugger Field ticket windows, gift shops and main concession stands.
DIAPER CHANGING STATIONS
Baby changing tables are available in all public and family restrooms at Louisville Slugger Field.
The Bats are committed to providing every guest with a comfortable and enjoyable experience at the ballpark. Wheelchair seating is available along with handicapped ramps and elevators to provide easy access. All wheel chair seating is based on availability.
All donation requests must be made online by filling out our online donation requests form. Fans wishing to request a donation may visit www.milb.com/louisville/community/donations.
Outside food and drinks are not allowed into the stadium, with the exception of one clear unopened plastic bottle of water per person. There are many food options in the stadium as well as Against the Grain Smokehouse Brewery and Restaurant outside the main concourse. Baby food items are permitted.
For the convenience of our guests, there is an elevator located in the suite lobby behind home plate. The elevator only allows for access to the second level.
Guests can enter Louisville Slugger Field at the following entrances:
EAST GATE ENTRANCE
Located on the East Side of the Hall of Fame closest to the season ticket parking lot. Guests entering here will be on the concourse near the first base side of the stadium.
WEST GATE ENTRANCE
Located on the West Side of the Hall of Fame closest to Preston Street. Guests entering here will be on the concourse near the third base side.
SUITE AND CLUB SEATS ENTRANCE
Located in the middle of the Hall of Fame closest to Main Street. Guests entering here can take the elevator or stairwell to the club and suite level.
WITHERSPOON GATE ENTRANCE
Located on the corner of Preston and Witherspoon Street. Guests entering here will be on the concourse near left center field and the lawn seating.
There are family restrooms located throughout Louisville Slugger Field. You can find two family restrooms on the lower level of the main concourse; one across from First Aid (behind section 118) and the other at the Overlook Deck concession stand in centerfield. There is one family restroom upstairs in the hallway outside suites 13-17.
Fan mail can be sent to the following address:
Coach or Player's Name
c/o Louisville Bats Baseball Club
401 East Main Street
Louisville, KY 40202
FIRST AID STATION
The first aid station is located on the concourse behind section 118 (near the West gate). There are trained medical personnel provided by ProCarent Ambulance at all home games to assist fans with any medical procedure or emergency.
Guests are welcome to keep any foul ball hit into the stands. At no time should a foul ball or home run ball be thrown back on the field. Violators will be subject to ejection. Any guest interfering with a ball in play will be subject to ejection from the ballpark. Any guest going onto the playing field will be ejected from the ballpark and will be subject to arrest and prosecution. Guests assume all risks and dangers incidental to the game of baseball, whether occurring prior to, during or subsequent to the actual playing of the game; including without limitation, injury from thrown bats, thrown or batted balls and spectator conduct.
Gates open one hour and five minutes prior to game time. Gate opening time may change for special circumstances to be determined by the Louisville Baseball Club.
Groups of 20 or more people receive special discounted ticket rates along with other additional benefits. For additional information regarding group outings visit www.milb.com/louisville/tickets.
HALL OF FAME (climate-controlled area)
The Hall of Fame is the main portion of the outer concourse of Louisville Slugger Field. Built over 100 years ago as a train warehouse, the Hall of Fame is now an air-conditioned venue used for hosting catered groups. You will find pictures and memorabilia from Louisville Baseball history, championship banners, Against the Grain restaurant. The Hall of Fame is a large open space that can be rented out for private parties and events.
HANDICAP ACCESSIBLE PARKING
Handicap accessible parking is available in the stadium parking lot located off of Jackson Street. All parking is subject to availability.
HANDICAP ACCESSIBLE SEATING
Handicap accessible seating is available in numerous sections of the lower bowl and club level of Louisville Slugger Field. To purchase handicap accessible seats, please call the Bats Ticket Office directly at 1-855-228-8497.
The information booth can be found on the concourse behind section 117. This is where you can find any information about the Louisville Bats and Slugger Field.
Spectators may not interfere with balls in the field of play. Fans must give way to the players when they are pursuing a ball. Anyone in violation of this policy will face possible ejection from the stadium.
JACK DANIELS BAR & LOUNGE (climate-controlled area)
The Jack Daniel's Bar is located on the suite and club seat level of the stadium. Only club level ticket holders and suite holders have access to the bar during games. Based on customer usage each night, the bar may remain open after games for the general public to use. There is no smoking in the Jack Daniel's Bar and Lounge.
The Kids Club is for Bats fans 12 years of age and under. Kids Club members receive a membership card that is valid for a free Field Reserved seat to all Bats Sunday home games (must be accompanied by a paying adult) plus other exclusive giveaway items. To learn more or to sign-up please visit www.milb.com/louisville/tickets/kids.
LOST AND FOUND
You can inquire about lost and found items at the Information Booth (located behind section 117) during games or by calling the office Mon - Fri, 9:00-5:00 at (502) 212-2287.
MAJOR LEAGUE AFFILIATION
The Louisville Bats are the proud Triple-A affiliate of the Cincinnati Reds.
Active Duty military, Reserve, National Guard and veterans with a valid veteran service organization ID card or DD 214 receive a $2 discount off the adult ticket prices (excludes Grand Slam tickets and Thunder Over Louisville tickets). Military discount may not be combined with any other discount or coupon offer.
The Overlook Deck is located behind the right center field wall just under the scoreboard. Here you can find picnic tables along with a concession stand. The Overlook Deck is a great place for company picnics and parties. Unless reserved for a group, the Overlook Deck is open to any fan with a valid ticket.
Louisville Slugger Field has one main parking lot primarily for full season ticket holders on the East side of the stadium. This lot is opened up to the general public fifteen minutes before game time. However, there is ample parking available around the stadium. There is a large pay lot on the West Side of the stadium on Preston Street. There are two garages that are available within walking distance. One is located on Witherspoon Street, and the other is located on Washington Street, between Floyd and Brook Street. There is also street parking available after 6PM on weekdays and anytime on the weekends.
The patio deck is located just beyond the right field wall in front of the bleachers. There you will find a three-tiered, covered deck with picnic tables available. The patio deck is primarily reserved for All-You-Can-Eat group outings, but it is available to the general public when not reserved for a private group. To learn more about the All-You-Can-Eat seats please visit www.milb.com/louisville/tickets/groupoutings
The Norton Children's Hospital playground is located in the right field area of the stadium. The playground is free for all kids that meet the specific height requirements. The playground is a "play at your own risk" area and the Louisville Baseball Club assumes no responsibility for children who choose to play on the playground.
PROGRAMS & SCORECARDS
Programs and scorecards are available at every game at the East Gate and the Sales Information table located behind Section 117.
In the event that 5 innings of one game are not played, except when the home team is in the lead at the end of 4 1/2 innings, your ticket will be good for any regular season home game pending ticket availability. Your ticket may be exchanged for a ticket of equal or lesser value, subject to availability, by either mailing or presenting your ticket to the Louisville Bats Box Office. You may not redeem your ticket for cash. Complimentary tickets are not exchangeable.
Restrooms are located throughout the entire ballpark. There are men's and women's restrooms located at the Overlook Deck, as well as the homeplate, first and third base concourses. There are also men's and women's restrooms on first and third base side of the club level. Family restrooms are available across from First Aid, at the Overlook Deck, and in the club level.
Seniors 65 years of age and older receive a $2 discount off the normal adult ticket price (excludes Grand Slam tickets and Thunder Over Louisville tickets). Senior discount may not be combined with any other discount of coupon offer.
Louisville Slugger Field is a controlled smoking facility; for those fans who wish to smoke, we have a designated smoking area on the Preston Street Patio. There is absolutely no smoking allowed in the seating bowl area.
Strollers are permitted in Louisville Slugger Field, but are not allowed down the stairs in the seating bowl. We ask families to park the stroler at the top of the section in an area that will not obstruct the sight or path of other fans.
The team store is located in Louisville Slugger Field and is open during all home games. The hours of the team store during the season on non-game days is Monday - Friday 11-4.
TICKET OFFICE HOURS
Non-Gameday (Monday - Friday) 10:00 am - 5:00 pm
Gameday (Monday - Friday) 10:00 am - through the game
Gameday (Saturday & Sunday) 12:00 pm - through the game
TICKET SCALPING & SELLING
You may not sell or hand out free tickets anywhere on the Slugger Field property, including the parking lot, sidewalks, and Hall of Fame. The Louisville Baseball Club reserves the right to confiscate any tickets that are being scalped or sold by anyone other than the ticket sellers at the windows.
Bats fans of all ages have the opportunity to enjoy a behind-the-scenes look at Louisville Slugger Field along with a historical look at baseball in Louisville. Fan-friendly Slugger Field offers more amenities and entertainment options than any other minor league ballpark in the country. Tours begin in the Hall of Fame Pavilion and include a Bats luxury suite, the press box, operations room, clubhouse and dugout. The cost is $1 per person.
During the Louisville Bats season (April-September), tours are only available on certain dates and must be scheduled at least one week in advance. Please call the Bats Front Office at (502) 212-2287 for available dates or to schedule a tour.
Umbrellas are allowed, but they cannot be opened in the seating bowl if they obstruct the view of anyone sitting around or behind you.
There are water fountains located by each of the large restrooms on the club level and the lower level.
Will Call is located just inside the East Gate Entrance of the ballpark (close to Against the Grain restaurant) and opens one hour and five minutes prior to first pitch. You must show your ID when picking up will call tickets