MOST RECENT UPDATE
Effective starting Friday, March 13th, the Northwest Arkansas Naturals announce that the Arvest Ballpark front office, ticket office, and Team Store will be closed for the time being.
We encourage all Naturals fans and our great partners in baseball and in business to continue to reach out to us with any questions or concerns you may have over the coming days regarding the upcoming season. You may reach the Naturals front office by calling (479) 927-4900 (messages will be returned as promptly as we can) or emailing [email protected] for other inquiries including questions regarding single game tickets, ticket packs, group outings, and other general information.
We also encourage all fans to visit www.nwanaturals.com and our social media channels (@nwanaturals & facebook.com/naturals) for the most up-to-date information regarding additional changes.
MARCH 12, 2020
Statement from Minor League Baseball
"In light of the current coronavirus outbreak, and after consultation with medical professionals and our partners at Major League Baseball, Minor League Baseball will delay the start of the 2020 Championship Season. We will continue to monitor the developments and will announce additional information about the 2020 season at a later date. We will work with Major League Baseball and our community partners to resume play as soon as it is safe to do so. The health and safety of Minor League Baseball fans, players and executives is our top priority, and our thoughts are with those around the world who have been affected by this outbreak."
Statement from the Northwest Arkansas Naturals
"The Northwest Arkansas Naturals are in full support of the offices of Major League Baseball and Minor League Baseball in their decision to delay the start of the 2020 season. The health and well-being of fans, associates and players is and will always be our top priority. We will continue to monitor developments surrounding the coronavirus outbreak and will work closely with our partners in baseball as well as our elected public officials to determine the necessary steps moving forward.
We will also communicate with our fans additional information with regards to ticketing for impacted games when details become available. We appreciate your patience and support and encourage all fans to exercise the necessary steps outlined by the Center for Disease Control to protect yourself and your communities."
The Naturals front office will be closed for the time being as associates will be working remotely from home while we continue to monitor the impact of COVID-19.
The Arvest Ballpark Ticket Office will remain closed along with the front office. For ticket inquiries, please email [email protected].
The Team Store at Arvest Ballpark is also closed. CLICK HERE to shop for Naturals merchandise online.
FREQUENTLY ASKED QUESTIONS
WHERE IS THE BEST PLACE TO FIND UPDATES ABOUT THE SEASON?
We will continue to update this page on nwanaturals.com with any new information that becomes available. You can also follow us on our social media channels (@nwanaturals on Twitter or facebook.com/naturals) for updates as well.
WHEN WILL THE NATURALS SEASON START?
Due to Major League Baseball's decision to delay the start of the season due to COVID-19, there is no official start date for the Northwest Arkansas Naturals regular season. We are still awaiting definitive news regarding our season and those decisions will be made by Major League Baseball and Minor League Baseball in conjunction with government and health officials.
HOW WILL THE NATURALS SCHEDULE BE ADJUSTED FOR 2020?
Until we learn more about when we can start the 2020 season, we won't be able to determine the impact this delay will have on the rest of the scheduled games in 2020. We will update this web page as soon as we receive more information.
I HAVE TICKETS TO A NATUALS GAME, WHAT DO I DO?
For now, we ask that you just hang onto any tickets, ticket packages, or ticket certificates for the 2020 season that you have. This situation is fluid for now and we are working on plans to handle all ticket inquiries and will communicate that on this webpage and on our social media channels. If you have any additional questions regarding tickets, you can email the Naturals at [email protected]. Please note, the Naturals are proud to have the best sports fans in the world supporting them and we will do right for all our fans that showed their support by purchasing tickets in advance for the upcoming season.
WHAT ABOUT MY GROUP OUTING/SUITE RENTAL?
Your Naturals Account Representative will continue to communicate with you to determine how to best serve your group's needs. If you'd like to reach out to us with questions, please send them to [email protected] and when possible, include your Account Representative's name so that it can be forwarded directly to them.
I BOUGHT TICKETS/SEASON TICKETS/A TICKET PACKAGE, BUT HAVE NOT RECEIVED THEM YET. ARE THEY STILL COMING TO ME?
Don't worry if you don't have your physical tickets as of yet. With the temporary closing of Arvest Ballpark, we are also delaying the mailing of many of our ticket purchases. As long as you purchased your tickets directly from us (nwanaturals.com, Tickets.com), we have your order in our system and will get those tickets to you when possible.
If you have any additional questions/concerns, you can always email our general email account at [email protected] and it will be directed to the appropriate department for follow-up as soon as possible.