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FAQ

RALEY FIELD RULES & REGULATIONS

 

ALCOHOL

California State liquor laws prohibit guests from bringing alcoholic beverages into or out of Raley Field. The only alcohol permitted on the premises must be purchased and/or dispensed by authorized servers. Must be 21 or older to purchase alcoholic beverages. Guests who appear to be under the age of 40 will be required to show approved identification. Only "Bona Fide" identification that is currently valid (not expired), issued by a Government Agency and containing the following will be accepted: name of person, photograph, physical description, and date of birth.

No guest will be served more than two alcoholic beverages at any time. Alcoholic beverage sales on the concourse level will be cut off at designated times during concerts and other events.

 

ANIMALS

Certified service animals will be allowed into Raley Field. All other animals are prohibited.

 

BAG SEARCH

All bags are subject to search upon entry, and within the ballpark. Prohibited items should be disposed of in trash or recycle containers, or may be returned to one's vehicle. (see PROHIBITED ITEMS)

 

BANNERS AND SIGNS

Banners or signs may be brought into Raley Field as long as they do not interfere with the game in progress and they do not obstruct the view of other guests in the area. Banners may not contain political or commercial messages, or display inappropriate phrases or words. Raley Field reserves the right for its staff members to remove any banners or signs at their discretion.

 

BEVERAGES, BOTTLES, AND CANS

Guests are not allowed to bring any outside beverages, cans, or bottles into Raley Field. The following items are permitted: unopened, soft-sided containers of drinks such as water, small milk cartons, juice boxes or pouches, baby formula, bottles, and baby food for children and medication or other special needs. Please note that permitted sealed bottled water only applies to water without ANYTHING added to it. Sports drinks or other flavored waters are not allowed. Permission to enter the stadium with any beverage is at the discretion of security or front office personnel.

 

CAMERA AND VIDEO EQUIPMENT

No video or still cameras are permitted inside the stadium for the purposes of recording the concert.

 

CODE OF CONDUCT

Raley Field and its employees are committed to providing our guests with an enjoyable, safe atmosphere. Our staff will proactively intervene, up to and including removal from the ballpark, in order to support a family-oriented environment where all guests can enjoy the baseball experience free from the following behaviors:

  • Foul or abusive language or gestures

  • Intoxication or other signs of impairment

  • Displays of affection not appropriate in a public, family setting

  • Obscene or indecent clothing

  • Any disruption to the progress of the game by guests' actions or unauthorized person on the playing field

  • Guests seated in a location other than their ticketed seat

  • Smoking (including vaping) is prohibited everywhere at Raley Field

If someone interferes with your enjoyment of a game, please contact a Guest Services representative for assistance, or text "FOUL" with your issue and location to 84700.

 

DISABLED GUEST SERVICES

Raley Field meets all structural and service requirements as stipulated by the Americans with Disabilities Act. The following services are available to accommodate the needs of our disabled guests:

Drop-Off
There is a drop-off zone adjacent to the stadium on Fifth Street where guests may be dropped off and picked up.

Disabled Parking
A limited number of on-site disabled parking is available on a first-come, first-served basis in the VIP Green Lot. Additional disabled parking is available in the Orange Lot, which is just south of the stadium. Guests parking in all lots can catch a shuttle back to the drop-off zone in front of the stadium. A wheelchair-accessible van is also available which can transport guests in wheelchairs back to the drop-off zone. The cost to park in any disabled spot $20 but you must have a valid ADA placard visible upon entrance to the lot. If you have questions about our disabled parking, please call the Guest Services department at (916) 376-4700.

Disabled Seating
Wheelchair and companion seating is offered on every level and in all price categories of the stadium. Every seating section is wheelchair-accessible and electric outlets are provided at many of the wheelchair seating areas for use in charging power wheelchairs and electronic communication devices.

Elevator
An elevator is located on the concourse of the stadium at Section 112 for wheelchair access to the Field Level and Suite level of the stadium.

 

EXIT AND REENTRY

Guests may leave Raley Field at any time through any of the exit gates. Guests MAY NOT reenter the stadium.

 

FIRST AID

The First Aid Station is located on the concourse at Section 112. If first aid assistance is needed, please go to the First Aid Station or contact the nearest Guest Services representative.

GATES

Open at 6:00 pm.

GUEST SERVICES OFFICE

The Guest Services Office is located on the Concourse Level at Section 112 and will be open when gates open to the event and closes approximately ½ hour after the event's conclusion. Guests will find a number of services including lost and found, child booster seats, taxi service, guest assistance, and reporting lost children.

 

ICE CHESTS AND COOLERS

Guests are not permitted to bring hard-sided ice chests or coolers into Raley Field. Soft-sided cooler bags to keep unopened bottled water, baby items, or other special needs cool during the event are permitted. Admission with these items are subject to the discretion of security or front office personnel. All prohibited items should be discarded or may be returned to one's vehicle.

 

LOST CHILDREN

Every child should be told to contact a Raley Field representative should he or she become lost. A lost child should be taken to the Guest Services Office located on the concourse at Section 112. If you become separated from your child, please contact the nearest Guest Services representative or go to the Guest Services Office.

 

PARKING AND TRANSPORTATION

Parking in all Raley Field operated lots is $20.

Raley Field is located at 400 Ballpark Drive, just across the Tower Bridge from downtown Sacramento. Whether you choose to drive, bike, or walk, planning ahead can help make your visit to the ballpark more enjoyable.

Driving Directions Click Here

 

PROHIBITED ITEMS

In the interest of guest safety and enjoyment, River City Stadium Management reserves the right to prevent certain items from being brought into Raley Field. Items that are not allowed into Raley Field include but are not limited to:

  • Outside food or beverages (exceptions noted in BEVERAGES, BOTTLES, AND CANS section above)

  • Illegal drugs

  • Glass bottles or cans

  • Ice chests or hard-sided coolers

  • Video or Still Camera and Camera tri-pods

  • Sticks or clubs (including signs attached to sticks)

  • Fireworks 

  • Bullhorns or other noisemakers

  • Confetti 

  • Animals (except certified service animals) 

  • Beach balls or other inflatables

  • Bicycles

  • Skateboards or roller blades

  • Hoverboards

  • Water or squirt guns 

  • Laser pointers

  • Weapons of any kind

PERMITTED ITEMS

  • Medications

  • Unopened, soft-sided containers of drinks such as small milk cartons, bottled water, and juice boxes or pouches for children only (see BEVERAGES, BOTTLES & CANS above for more information)

  • Cloth bags, soft packs, backpacks, and baby bags (subject to search, must fit under seat)

  • Binoculars 

  • Seat cushions

  • Umbrellas (subject to size restrictions and must not interfere with other guests) 

  • Fold-up strollers (should be stored under your seat; larger strollers may be claim-checked at the Guest Services Office upon entry).

 

RESALE OF TICKETS

The City of West Sacramento and the River Cats prohibit the resale of tickets on Raley Field property. This includes Raley Field as well as all surrounding grounds and parking areas.

 

SMOKING POLICY

Raley Field is a smoke-free facility and all smoking, including vaping, is prohibited. Because no ins/outs are permitted, Raley Field will have a designated smoking area inside the ballpark. 

 

WEAPONS

For the safety of all guests, weapons of any kind are not permitted in Raley Field. The only exception to this is law enforcement personnel in the performance of their official duties. Guests wishing to enter the stadium for a game or event consent to a reasonable search for weapons before entering. Failure to comply with the above conditions will be denied admittance or may be ejected. No refunds or exchanges will be allowed in such an event.

 

WILL CALL

Guests may pick up "Will Call" tickets at the Round Table Pizza Ticket Office. Photo ID is required to pick up tickets at Will Call, and tickets will only be released to the individual named on the envelope. Will Call orders may be picked up during ticket office operating hours any time after the order has been processed

About Jake Owen

Owen is an ACM award-winner and has had six No. 1 singles to date - the 2X PLATINUM anthem "Barefoot Blue Jean Night," PLATINUM-certified hits "Beachin'," "Anywhere with You," "Alone with You," "The One That Got Away," and, GOLD-certified "American Country Love Song." Owen's fifth studio album, AMERICAN LOVE, debuted at No. 1 on Billboard's Top Country Albums chart and No. 4 on the Billboard 200 all-genre chart. Most recently, Owen signed a new label deal with Big Loud Records, reuniting him with Joey Moi, who produced his biggest hits to date. Owen and Moi are currently in the studio working on a new record. For more information about Jake, visit www.jakeowen.net, on Facebook at www.facebook.com/jakeowen, and follow him Instagram @jakeowenofficial & Twitter @jakeowen

 

About Chris Janson:
Country artist and prolific singer / songwriter Chris Janson began his professional music career more than a decade ago, but his recently released sophomore album Everybody has elevated him to the next level. Called "quite possibly the most important song to come out of Nashville in years" (CMT), Janson's brand new single "Drunk Girl" is already drawing praise from fans and critics alike. The "heart-piercing ballad" (People) follows No. 1 singles "Fix A Drink" and his debut album's Platinum-certified smash "Buy Me A Boat." Janson has also penned chart-topping hits for artists including Tim McGraw, LoCash and more. Lauded for his "infectious" (Billboard) performances, the electrifying multi-instrumentalist is hitting arenas across the nation this spring alongside label mate Cole Swindell on the Reasons To Drink Tour. A Grand Ole Opry regular with over 150 appearances to his name, Janson was recently invited by Keith Urban to become the hallowed organization's newest member. For more information about Chris, visit www.chrisjanson.com or follow him on FacebookTwitter or Instagram.

 

About Jordan Davis

MCA Nashville's Jordan Davis has been named an "Artist to Watch" by Billboard, Rolling Stone, CMT, Pandora, Shazam, Amazon Music, Sounds Like Nashville, The Tennessean, Whiskey Riff and more. A native of Shreveport, Louisiana, Jordan was surrounded by music from a young age as both of his parents played instruments and he sang in his church choir. The middle of three children, he learned to play guitar around the age of 12 in between baseball and football games. After graduating from LSU, Jordan briefly pursued the path of his degree working as an environmental consultant in Baton Rouge, Louisiana; however, his passion for music and songwriting eventually compelled him to move to Nashville in the summer of 2012. In 2015, he signed with ole for publishing followed by a record deal with Universal Music Group in 2016. Last year, Jordan received the prestigious Songwriters Hall of Fame Abe Olman Scholarship for Excellence in Songwriting as the only Nashville-based songwriter. Jordan just released his debut single "Singles You Up," which continues to climb country radio's Top 10. "Singles You Up" spent several weeks on the Spotify US Viral Chart (all genre) and even hit the Spotify Global Viral Chart (all genre). The singer/songwriter wrapped touring with Kip Moore on his "Plead The Fifth Tour" last fall and just embarked on his first headlining "White Wine and Whiskey Tour" in February with special guest Jillian Jacqueline. Jordan released his debut album HOME STATE on March 23. For additional information, visit www.jordandavisofficial.com