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season faqs
2020 Season FAQs

The 2020 Minor League Baseball season will not be played due to the COVID-19 pandemic. To say we are saddened by this development is an understatement, but we know this determination did not come lightly. This is a tough time for all of us. We know you have questions surrounding your game tickets for the 2020 season, as well as the possibility of events this summer at Fifth Third Field, including the Tigers Taxi Squad. We invite you to visit our website and follow our social channels for any upcoming event and team announcements.

For some quick answers to your frequently asked questions, please see below.

Ticket Questions

Single Game Tickets

Fans who purchased single tickets to any game will be able to exchange these tickets for a future Mud Hens game once the 2021 season is announced. At that time, fans can contact the box office (419-725-4367) to trade them in. Fans who purchased ticket packages or experience add-ons will receive an email with information on how to redeem it.

Group Tickets

Fans who booked a group outing or picnic will be contacted directly by their Group Consultant about rescheduling the event to a later date in the season.

Flock Members

Your Game Plan Consultant will be in contact to discuss your individual plans. Always know you can reach out to your Consultant with any additional questions regarding the status of your Game Plan. They enjoy hearing from you.


Our Corporate Partner Team will continue to personally update partners and work with them on the best course of action for each individual partner. Such actions could include prorated partnership amounts based upon an abbreviated schedule, additional assets to provide full value, and agreement carryovers to the 2021 season.

Have additional questions regarding your tickets? Give us a call at 419-724-4367 and we'll be happy to chat with you. 📱

General Questions

Q: Is the box office open?

A: Yes, the box office is open Monday through Friday from 10 a.m. to 5 p.m. You can call with any questions at 419-725-4367.

Q: Is the Swamp Shop open?

A: New 2020 Mud Hens fanwear is online. We invite our fans to visit our online store here to shop for their favorite team apparel. The ballpark store will re-open at a later date. Until then ... check out what's hot right now. 🔥

Mud Hens Mask 😷
Undefeated Season T-Shirt 👕

Tigers Taxi Squad Questions

Q: Can I come watch the Tigers’ workouts and scrimmages?

A: Fans are not currently allowed inside the stadium to watch the Tigers Taxi Squad. Planning is underway to reopen both Fleetwood's and Holy Toledo Tavern! Rooftop. Details are coming soon. Indoor dining at Fleetwood’s Tap Room and access to the Rooftop remains closed at this time. MORE INFO HERE