To Our Valued Fans,
First and foremost, we hope that you and your families are healthy and safe during these uncertain and challenging times. Relationships, both personal and professional, matter more than ever right now and we would like to take this opportunity to thank you for your support of ValleyCats baseball.
It is with that in mind that we write this letter in order to share some disappointing news. In light of the ongoing pandemic, there will not be a 2020 New York-Penn League season. While our staff, league, and Minor League Baseball have worked diligently to avoid this outcome, the circumstances have left no other option. The safety of our fans, players, and staff is paramount and any other decision would place that in jeopardy. Despite our optimism and continued efforts, the need for social distancing and restrictions on public gatherings have rendered the 2020 season unfeasible.
We will be reaching out to each of our ticket plan holders, individual game purchasers, group clients, and partners to discuss this in the near future and we thank you in advance for your patience. While the 2021 season appears distant on the horizon, we look forward to hosting you all at the ballpark in better times.
As our community continues to work together to overcome this health crisis, we can all take solace in the positive impact that so many individuals and organizations have made in the face of these great challenges. The ValleyCats are proud to be a part of this region and look forward to being part of the healing process as we all grow from this experience.
The ValleyCats are not going anywhere! We will remain active now and will be ready to open our gates for the 2021 season. We look forward to the smell of freshly cut grass, the crack of the bat, and the smiles as fans watch the night sky light up with fireworks. We look forward to seeing kids run the bases and the sense of community that comes from being with friends and neighbors at the ballpark.
Please feel free to reach out to any of our team with any questions or concerns.
Administrative Office Hours
Monday - Friday: 9:00 a.m. - 5:00 p.m.
Mailing Address: P.O. Box 694, Troy, NY 12181
In accordance with Governor Cuomo’s directive the Administrative Office is temporarily closed to the public
As we work through this transition, we’ve compiled a list of frequently asked questions to help provide some additional information. The ValleyCats staff will be communicating directly with all levels of our customers and we thank you in advance for your patience as this may take some time.
I am a Season Ticket / Mini / Flex Plan Holder. What happens to my tickets now?
Plan holders will be offered a 10% bonus credit to transfer their plans to the 2021 season. Your ValleyCats Representative will contact you to provide you options on next steps moving forward. If you have any additional questions/concerns, you can always email Jess Guido our Box Office Manager at [email protected].
I already purchased individual game tickets, what do I do?
Individual game tickets purchased for the 2020 season will become vouchers for 2021 with early access to choose your games and seats before tickets go on sale next year. The Box Office will be in touch with more details.
If you have any additional questions/concerns, you can always email Jess Guido our Box Office Manager at [email protected].
What about my group outing/suite rental?
Your ValleyCats Account Representative will be in touch to determine how to best serve your group's needs and to discuss options moving forward. If you'd like to reach out to us with questions, please send them to your Account Representative or [email protected].
I am a ValleyCats sponsor or corporate partner, what do I do?
Your ValleyCats representative will be contacting you directly to discuss the best way to move forward. Please feel free to reach out to your ValleyCats contact or to [email protected]
Can I still buy ValleyCats merchandise?
Yes! Merchandise can be purchased online at tcvalleycats.com. SouthPaw’s Den may be opened to the public at a later date as the region continues the reopening process. Contact the ValleyCats front office if you would like to purchase something for pick-up. Be sure to visit the ‘Cats website and social media platforms for special offers and preorder opportunities.
Without games, what events are happening at the stadium right now?
The ValleyCats will look to roll out events at the stadium that continue to follow the CDC and NYS guidelines for safe gatherings. Stay Tuned for more details on events this summer. The team is also exploring reservation-based restaurant opportunities at the stadium to be introduced at a later date.
Are the ValleyCats prepared to provide a clean and healthy environment for fans?
Yes! Our readiness plan focuses on maintaining proper social distancing and enhanced sanitization by utilizing strategies that include cashless payment systems, reduced capacities, increased janitorial efforts, strategic line / traffic flows, and temperature screening. The team will also have additional protocols in place for staff to ensure their safety and that of our guests.
Where is the best place to find updates about the ValleyCats and/or events at the ballpark?
Fans can continue to check the ValleyCats social media for the most accurate and up to date information. Updates will also be available at tcvalleycats.com. You can also join our e-newsletter here.
Will the ValleyCats be here in 2021?
Yes, the ValleyCats are committed to being a part of the Capital Region community for 2021 and beyond. While the Professional Baseball Agreement is still being negotiated between Major and Minor League Baseball, the ValleyCats expect to remain affiliated.