A to Z Guide
Here you will find all the frequently requested information that you will need at the ballpark. If you have any additional questions, please contact the front office.
Grainger Stadium is a completely ADA accessible facility. Disabled guests may enter Grainger Stadium via the main gate. Parking spaces are clearly marked in front of Grainger Stadium in the main parking lot. All restroom facilities are also ADA friendly. Please notify the Down East Wood Ducks Office at (252) 686-5172 when purchasing tickets if you require an accessible seat.
All children ages three years and older must purchase a ticket for entry into Grainger Stadium. Infants and children three years of age and under will be admitted free in the general admission area or as long as they sit comfortably in a parent's lap in other areas of the ballpark.
No alcoholic beverages may be brought into or removed from Grainger Stadium. North Carolina state law prohibits the sale of alcoholic beverages to persons under the age of 21. There is a limit of one alcoholic beverage per person per purchase.
For any public address announcements, please visit the Guest Services desk located near the front gate. Announcements will be made based upon available time.
The in-stadium ATM is located inside the Wood Ducks Team Store.
Autographs by players are not allowed during the game, however are allowed before and after the games.
Baby Changing Tables
Baby changing tables are located in both the men's and women's restrooms at Grainger Stadium. The restrooms are located on the concourse down both the first and third base lines.
Bags and Backpacks
For your safety, all bags, backpacks, and purses are subject to search upon admittance to the ballpark.
Still and hand-held video cameras are welcome at Grainger Stadium, however, tripods are not permitted. Video reproduction of Down East Wood Ducks games or Grainger Stadium events is strictly prohibited without express written consent from the Down East Wood Ducks and Minor League Baseball.
Cellular phones are permitted within Grainger Stadium provided their use does not interfere with other fans' enjoyment of the game.
Guests are always encouraged to bring forth any comments and/or suggestions. Simply speak with any available Down East Wood Ducks front office member, or visit the Customer Service desk near the main gate. Guests may also mail written comments or suggestions to: The Down East Wood Ducks Baseball Club, Grainger Stadium, 400 E Grainger Ave, Kinston, NC 28501.
Concessions and Catering
Delaware North is the food service provider for the Down East Wood Ducks and all events hosted at Grainger Stadium. They are recognized for their unequaled style of service, quality of product, and hospitality. Credit/Debit cards are accepted at the concession stands.
Duck Bucks are sold in increments of $5 and can be used just like cash at any of our concession stands or in the Wood Ducks team store.
Our concessions and team store partner can be contacted by phone at (252) 686-5008
Donation requests can be made by contacting Janell at (252) 686-5172
Grainger Stadium has 1 family restroom located on the concourse near the first base side of the stadium
Left Field - 330 feet; Center - 390 feet; Right Field 330 feet.
In the unlikely event that you are injured at Grainger Stadium, EMTs are on site to handle any medical needs. If you should need medical attention, please contact the nearest Down East Wood Ducks staff member or visit customer service located inside the front gate. We will be happy to assist you.
Foul Balls and Bats
The holder of each ticket assumes all risks and danger arising from the action of the players, coaches, and officials on the field before, during, and after the actual occurrence of the event. Such risks and danger include, but are not limited to, being injured by objects such as bats, balls, bases, helmets, and promotional merchandise that are thrown, batted, kicked, shot, tossed, etc. from the field, bullpens, dugouts, and other areas on the stadium grounds. The ticket holder voluntarily agrees that The Down East Wood Ducks, The Down East Wood Ducks management and team members, City of Kinston, the Carolina League, various participants and participating clubs, and all of their respective agents, officers, directors, owners, and employees are expressly released by the ticket holder from any claims arising from such causes.
We can help your organization raise money! Contact the Front Office at 252-686-5172 for more info.
The main gate opens 60 minutes prior to each home game for all guests. On Saturdays, the gates open 120 minutes prior to first pitch. Special game times and double-header games may vary. Please inquire at 252-686-5172.
Giveaways and Promotional Items
Due to the limited nature of our giveaways and promotional items, please be aware that all giveaways and promotional items are limited to ONE ITEM PER PERSON (not one item per ticket).
Grainger Stadium Front Office Hours
Monday through Friday 10:00 am to 5:00 pm
Saturday Game Days open at 1 pm
Sunday Game Days open at 11 am
Lost and Found
Guests may inquire about lost and found items at the customer service desk. To inquire about lost and found items after a game, guests may call the Down East Wood Ducks front office at (252) 686-5172 during business hours (9:00 am to 5:00 pm). Items will be held for thirty days before being discarded or donated to charity.
In the unlikely event that a member of your party becomes separated, please report to the Guest Services desk for assistance. The Down East Wood Ducks staff is always available to help locate any lost or separated guests.
Major League Affiliation
The Down East Wood Ducks are the High-A, Carolina League affiliate of the Texas Rangers
All mascot appearances can be booked through Alexa Kay at 252-686-5165 or email [email protected]. We need a minimum of a two week notice to assure that we can schedule it and a $50 minimum is required.
The Wood Ducks team merchandise store is open daily from 11:00 am - 4:00 pm, Monday through Friday and during all Down East Wood Ducks games. The store accepts cash, checks, Visa, Master Card, American Express, and Discover.
Only authorized personnel will be permitted on the field before, during, and after the games. Any unauthorized person entering the field will be removed from Grainger Stadium and subject to arrest.
Outside Food and Beverages:
No outside bottles, cans, coolers, food or beverages may be brought into Grainger Stadium. Exceptions will be made for those with specific medical needs or items needed for infants and small children. Delaware North, the Woodies' food services provider, will make every effort to accommodate our guest's food preferences.
Peddling or Vending:
The peddling or vending of merchandise or other printed materials at Grainger Stadium or surrounding grounds is not allowed. The Down East Wood Ducks must grant written permission for these activites.
Pets are not permitted inside Grainger Stadium, except for specially designated games. However, all service animals are welcome.
Radio and Internet Broadcasts:
Catch all the exciting Down East Wood Ducks baseball action on 960 AM "The Bull." Each live broadcast begins 15 minutes prior to the listed start time with the official Down East Wood Ducks pre-game show. Play-by-play announcer Dominic Cotroneo calls the action all season long on the radio at 960 AM "The Bull" or on the web at www.woodducksbaseball.com
Postponed/Canceled Game Policy:
If an official game is not played (5 complete innings or 4 1/2 innings with the Wood Ducks leading), for weather or any other reasons, your game ticket (or ticket stub) serves as a rain check for any remaining regular-season home game (subject to availability). Your rain check must be redeemed at the Wood Ducks Ticket Office for the game of your choice, excluding the following blackout dates for the 2020 season: Opening Day, 5/7, 6/18, 7/2, 7/4, 7/16, 8/20, and potential playoff games.
Wood Ducks home games are rarely rained out and are almost never canceled before the scheduled game time. Fans are welcome to call the main office at 252-686-5172 to inquire about the weather, but more than likely you will be instructed that "the game is still on." If you choose to call, we ask that you please remember that ALL WEATHER DECISIONS ARE MADE AS CLOSE TO GAME TIME AS POSSIBLE, and we will NEVER have updated information on the status of an evening game in the morning or early afternoon hours of a game day.
We prefer that you check the main page of WoodDucksBaseball.com for updates or our Facebook, Instagram, and Twitter accounts (@gowoodducks) for an update on the status of all games.
If you must leave Grainger Stadium during a game, re-entry is permitted. However, anyone leaving the ballpark intending to re-enter must have their ticket. The ticket must be scanned before re-entry into the ballpark.
For information regarding scouting tickets to games, please contact Janell Bullock at 252-686-5172.
Smoke Free Policy:
Smoking is not permitted within the seating areas at Grainger Stadium. Designated smoking areas have been set up on the concourse area.
Stadium Address, Telephone and Website:
The Down East Wood Ducks Baseball Club
400 E Grainger Ave
Kinston, NC 28501
Phone: (252) 686-5172 or (252) 686-5165
Fax: (252) 686-5168
Woodies tickets may be purchased online by visiting the main Ticket Options page.
The Down East Wood Ducks do not offer open tryouts. All of our players are assigned to us by our Major League affiliate, the Texas Rangers.