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The Official Site of the Indianapolis Indians Indianapolis Indians

Digital Ticketing

Accessing Your Tickets

Forwarding & Recalling Your Tickets

Buying Your Tickets

Accessing Your Tickets

Step 1

Go to www.IndyIndians.com on your mobile device’s web browser. Tap the ‘My Tickets’ button.

Step 3

Once logged in to your account, tap ‘View Tickets’ to view tickets for your next game or tap ‘View All Ticket Inventory’ to view future dates.

Step 4

Once you have found and selected the date of the game you are attending, a list of your tickets will appear. Tap on a specific ticket to view the barcode.

Forwarding Your Tickets

Step 3

Select the tickets you would like to transfer.

Then, tap ‘Choose Friend’ at the bottom of your screen.

Step 5

Confirm you have selected the appropriate tickets and then tap ‘Forward Tickets.’ The recipient will be notified via the email address used that they now have tickets in their account.

Recalling Your Tickets

Step 3

Select any previously forwarded ticket that you would like to recall and tap ‘Continue.’

Redeeming Flex Plan Tickets

Step 2

Once logged in to your account, tap the menu icon in the top right corner. You will then select the dropdown with the heading ‘My Tickets,’ and then select the ‘Vouchers’ option.

Step 3

Once you have selected this option, select the box that reads ‘2024 VOUCHERS’. From here, a list of your vouchers will pop up. (There will be a notation under any previously forwarded or redeemed voucher.) Tap ‘Voucher Actions,’ then ‘Redeem’ at the bottom of the screen. This option will allow you to select however many vouchers you would like to redeem for a certain game by checking the box(es) next to the voucher(s) you would like to redeem. Then select ‘Continue.’

Step 5

Once you have selected your seats, you will select ‘Continue’ to proceed to checkout and your vouchers will automatically be applied to the cart. You will follow the checkout process, then select ‘Place Order’ and your tickets have been successfully set up.

Frequently Asked Questions

Digital tickets can be accessed in one of two ways. After purchasing tickets, you will receive a confirmation email with a link that says, “Click here to access your tickets.” Tickets can be viewed and scanned on a mobile device or printed off at home. If you are unable to locate that confirmation email, you can also access your digital tickets by logging into your My Tickets account directly.

Yes, you can swipe to view and scan multiple tickets on a single phone. For example, if a family of 4 individuals is walking into the game together, only one person would need to show the 4 tickets on his or her phone.

Yes! To save tickets to your Apple or Google Wallet, view your confirmation email on your mobile device and select either “Click here to add your tickets to Apple Wallet now” or “Click here to add your tickets to Google Wallet now.” You can also add tickets to your Apple Wallet by logging into your My Tickets account directly.

Ticket Forwarding and Recalling

Yes. If they do not already have an account associated with the email address you forwarded the ticket to, they will be prompted to create an account upon receiving the ticket.

Yes, a ticket you receive can be forwarded to another individual. You (as the new sender) and the new recipient will both receive confirmation emails once the action is complete. There is no limit to the number of times a ticket can be forwarded.

You can view the recipients of your ticket forwards by logging in to your My Tickets account, clicking on “View All Ticket Inventory,” and then clicking on an event date. The name of the recipient will appear with each forwarded ticket.

Troubleshooting

You can reset your password by clicking ‘Reset Password’ on the My Tickets login page. You will receive an email with a temporary password. If you have difficulties resetting your password, please call the Victory Field Box Office at (317) 269-3545.

You are still able to purchase, use, print and share Indians tickets without a mobile device. All necessary ticket actions can be completed by logging in to your My Tickets account on a computer.

Double check that you are logged into a My Tickets account with the same email address and name that was used to purchase the tickets. If you are still having difficulty locating tickets you believe should be appearing, call the Victory Field Box Office at (317) 269-3545.