There are basically two types of cancellations of baseball games due to adverse weather conditions:
Game in progress postponed: If this occurs while you are at the ballpark, keep your ticket stub and redeem it at the ticket office for a future game subject to availability and excluding special events. Please be advised, this transaction does not have to take place on the day the game is postponed. By MLB Draft League rules, five innings (or four and a half innings if the home team is leading the game) constitutes a complete game and no ticket refunds or rain checks will be issued. In the event a double header is postponed after five innings of game one have been completed, it will be considered a complete game. No refunds or rain checks will be issued.
Game postponed before gates open: If this occurs, keep your whole ticket and exchange it at the ticket office for a future game (within that season) of your choice, subject to availability and excluding special events.
2021 SEASON: CREDITS FOR RAIN OUTS WILL BE ISSUED TO YOUR ACCOUNT WITHIN FIVE (5) BUSINESS DAYS. To view your credits, log in to your ticketing account online. When you make a new purchase, you should see that you have credits available. Credits may also be redeemed over the phone at the ticket office. Walk-up redemption is based on availability and is not guaranteed.