**Gates always open 1 hour prior to game time**
1700 West Fourth Street, Williamsport, PA 17701
(570) 326-3389 option 1
Gamedays- Opens at 10am
Non-Game Days- 10am-5pm (Mon-Fri), Closed Saturday & Sunday
Accepted Methods of Payment
Cash, Visa, Mastercard Discover, American Express, Crosscutters Gift Card
Fans ordering tickets by phone or online can pick up their tickets at our Will Call window, located at the BB&T Ballpark box office. The Will Call window opens at 10am on game days. Fans can pick up tickets for any game at any time during regular box office hours. Photo ID is required of anyone picking up Will Call tickets and will only be released to the individual named on the envelope. At this time, digital ticketing is not supported at BB&T Ballpark, and all online orders must be picked up at Will Call.
Children four (4) years of age and under do not need a ticket for entry into BB&T Ballpark. However, they must sit on the lap of an accompanying adult. Children five (5) years old and over require a ticket for admittance to the ballpark.
Upgrades of any tickets or ticket vouchers are not permitted. Ticket exchanges are only permitted in the event of a game cancellation or postponement.
The Crosscutters make every attempt to play games as scheduled. In the event of inclement weather, any announcement of a postponement or cancellation will be made on team social media accounts first. Check Facebook, Twitter and Instagram for updates. Information will also be distributed to local radio and media outlets.
In the event a game is cancelled or postponed, any fan holding a ticket to that game may exchange that ticket for a ticket of equal or lesser value to any remaining home game during the season. Tickets must be exchanged in-person at the BB&T Ballpark box office, and can be done so at any time.
In the interest of guest safety and enjoyment, Crosscutters security will check all bags upon entering the stadium.
Fans are strictly prohibited from bringing any outside food or beverage into the stadium - including water, candy, peanuts, cupcakes, snacks, etc. Medically necessary items, as well as baby/infant items are permitted.
Weapons of any kind, bikes and skateboards are prohibited.
Smoking (including e-cigarettes) is not permitted inside BB&T Ballpark, except in the designated smoking area located at the main entrance.