Thank you for choosing to spend an evening with the Pelicans! Below you will find a few tips to help you prior to your arrival to the ballpark.

Thanks again and we look forward to seeing you soon!

The Myrtle Beach Pelicans have gone digital! Digital ticketing provides a safe, convenient and secure way for fans to use and share game tickets. It also helps prevent lost, forgotten and fraudulent tickets, and provides a contactless entry solution for all fans attending a game at Pelicans Ballpark.

The Pelicans have partnered with a new ticket provider this year, Tickets.Com, so the first time you access your online account you’ll need to sign-up. If you are a Season Ticket Member, please create your account using the same email we have on file for your tickets.

For a complete guide and step-by-step directions on accessing, exchanging, forwarding, and redeeming your tickets click the Digital Ticket Guide button below.

Pelican Ballpark, home of the Myrtle Beach Pelicans and host to numerous other events throughout the year, is a cashless venue. Visa, MasterCard, Discover, and American Express is accepted at the Box Office and throughout the ballpark. Additionally, all concession points of sale and the Pro Shop accept Apple Pay and Google Pay. A limited number of windows at the Box Office continue to accept cash.

Fans who do not carry a credit or debit card or other form of digital payment can exchange cash for Splash Cash at the Box Office as well as at Guest Services. Splash Cash can be used at concession stands, the Pro Shop, and the Box Office.

As a cashless venue, Pelicans Ballpark allows fans to have quicker, safer, and more secure transactions while also cutting down on lines and wait times.

For a complete list of ballpark policies, click here.

Click here for FAQs.

The Pelicans offer FREE PARKING! Ballpark parking lots open two hours prior to game time. All general parking, including those with handicapped permits and those holding red season ticket holder parking passes, must enter off of Grissom Parkway.

NEED ASSISTANCE? Should you need special assistance, please notify a member of the Parking Crew, and we will make every effort to accommodate you for assistance getting from your car into the ballpark. The Pelicans Park handicapped lot conforms to South Carolina law and ADA regulations. Only those with properly displayed hang tags or license plates will be permitted into designated handicapped spaces.

More detailed parking directions from area cities/towns and landmarks are also available here.

For additional information about Pelicans Ballpark, click here to view all of our Ballpark Policies.

No bottles, cans, food, beverages, or containers may be brought into Pelicans Ballpark. Water fountains are located on the first and third base side.

A listing of the food and beverages menu items by location are available here.

The Pelicans have partnered with South Carolina Department of Disabilities and Special Needs to provide sensory bags for fans to use while enjoying games.

Fans on the spectrum, or with a similar condition, can visit the Guest Services booth (located on the main concourse behind home plate) to check out a sensory bag, and return the bag before leaving the stadium. Sensory bags include a fan, bubble tube, baseball stress toy, either a set of earmuffs or ear plugs, and a communications card for non-vocal ballgame attendees who can use a labeled map on the card to show their parent or guardian if they want food, need to use the restroom, etc.

The Pelicans offer a FREE digital game day program. This interactive program, which is accessible from your phone, tablet, or desktop, provides you with up to the minute stats, videos, photos, stories, and more. Click here to view the latest edition.

A game becomes official after 4.5 innings when the home team has the lead. Otherwise, 5 full innings of play must be completed for a game to be official. If a game is stopped before becoming official or before starting, ticket stubs may be exchanged at the Pelicans Box Office for any home game during the regular season, based upon availability. There are no refunds. In the event the game is shortened, but official, or the second game of a doubleheader is rained out, there is no rain check or refund. This exchange of rain checks can be done in person or by email.

Click here to view our complete Ticket & Weather Policy.