ironbirds

1) What is Auto-Renewal?

The IronBirds use Auto-Renewal to help our Season Seat Members remain part of our family in a convenient, no-risk way, just like many of today's most common subscription services, like cell phones, cable TV, Netflix, and more! By purchasing a Season Seat Membership, you are automatically enrolled in Auto-Renewal for each following season, unless you tell us you no longer want to be enrolled. Before we start charging you, will be informing you via email of the price for the package, and when your card will be charged. If you ever want to cancel, just let us know!

2) Why should I auto-renew my tickets?

Convenience is the number one reason that IronBirds fans should choose to go into auto-renewal. No more cutting multiple checks and no more phone calls for monthly credit card payments. Just the same great IronBirds baseball in the seats you are used to, and we will handle all the work on our end!

3) Why are the IronBirds putting this option in place?

4) How does it work?

Before we begin to charge your card on file for your tickets, we will let you know the price of the package and when we will be charging your card. The payments will be broken up evenly over the course of the season to pay down your tickets before the season starts, with the final payment in March. If at any time, you want to stop being charged for your tickets, just let us know. For more details on cancellation, see below.

5) What happens if I decide to stop Auto-Renewal BEFORE payments start?

If you decide you don’t want to renew for the following season, tell us any time. If we notify you of the following year’s ticket price, and you decide you don’t want to auto-renew, just let us know and we will not bill you. Your seats will become available to the next IronBirds fan who is interested in them for the following season to enjoy, and you can decide if you’d like to move to different seats, a different package, or just attend games as you see fit!

6) What happens if I decide to stop Auto-Renewal AFTER payments start?

If charges start for auto-renewal, and you decide you want to stop, you can do so by calling us at (410) 297-9292, or visiting Ripken Stadium. You can stop any time. Any payments made up to that point will be applicable for the equivalent value of tickets, merchandise, concessions, or other offerings here with the IronBirds!