Globe iconLogin iconRecap iconSearch iconTickets icon
tincaps.com | The Official Site of the Fort Wayne TinCaps
pvf10

Frequently Asked Questions

When will the season start?

As of today, a specific start date is unknown. There are multiple factors that will play into when the TinCaps can start our season, but we are paying closest attention to the State of Indiana's "Back on Track" timeline for guidance. We are optimistic that within the phased structure of that plan TinCaps games at Parkview Field will be possible. Rest assured that we will only play when we are able to do so in a manner that is safe for our fans, staff and players and that, once we are able to play, we will provide the best and safest environment possible for all.

How many games will the team play in 2020?

As of today, the number of games played during the 2020 season is unknown. Once a start date is determined we will know how many games the 2020 season will include. There is a possibility the Midwest League season might be extended to allow for more games, but that is just speculation at this point.

Will there be attendance restrictions when games resume?

We will follow all protocols in place for community gatherings and social distancing when games resume.

Is Parkview Field prepared to provide a clean and healthy environment for fans?

Parkview Field has always provided a safe, clean and healthy environment for fans during all games and events. We continue to make the health of guests our top priority and ensure that every possible measure will be taken to ensure the future health of guests to Parkview Field. All recommended guidelines will be followed when events resume at Parkview Field.

What happens if I have tickets for a game that ends up not being played?

Tickets for scheduled TinCaps’ games that were not played can be exchanged for any remaining game during the 2020 season, once that schedule is determined, based on availability. Due to the unknown start date for the 2020 season, we will fulfill these exchanges as soon as our schedule is officially determined. As we better understand a start date for the 2020 season, we will evaluate this policy and the need for alternatives.

We also understand that when games resume individual ticket holders will determine their comfort level for attending games. Our commitment is always to put our fans first and we will work towards solutions with each fan that shows that commitment.

What happens if I have a group outing planned for an upcoming game?

If you have a group outing planned at Parkview Field for an upcoming game, your TinCaps representative will be in contact to make the appropriate accommodations.

I have a ticket package with the TinCaps, what should I do?

Currently, tickets in your ticket package for TinCaps’ games that were scheduled, but not played, can be exchanged for any remaining game during the 2020 season, based on availability. Due to the unknown date to the start of the season, we will fulfill these exchanges as soon as our schedule is officially determined. As we better understand a start date for the 2020 season, we will evaluate this policy and make a determination for alternate solutions.

We also understand that when games resume season ticket holders will each determine their comfort level for attending games. Our commitment is always to put our fans first and we will work towards solutions with each fan that shows that commitment. If you are a season ticket package holder, please reach out to your TinCaps representative directly with any questions.

Are you still accepting applications to work at the ballpark this season?

We are not currently accepting applications for the 2020 season. Once we have a better idea on when we will resume games we will restart the application and hiring process.

Have the hours of operation changed for the team store, ticket office and administrative office?

Yes. Currently all TinCaps and Parkview Field employees are working remotely. You may continue to shop the TinCaps Team Store online at TinCaps.com. You can also reach out to the TinCaps Ticket and Administrative Offices via phone at (260) 482-6400. If a TinCaps staff member does not answer immediately, we will be checking voicemail regularly and will return your call promptly.

Is Parkview Field still open for the public for walking the concourse?

Parkview Field is currently closed to the public.

Does the delay to start the 2020 season impact events already scheduled for later in the season at Parkview Field?

Events scheduled for later in the season will be evaluated as we reference the State of Indiana's "Back on Track" guidelines and timeline. Future events, and Parkview Field's ability to host them, will be evaluated based on the circumstances at that time.

Parkview Field Updates

03/14/2020 (10:53am): Pat O'Conner, Minor League Baseball President & CEO, released the following statement regarding the delay of Minor League Baseball Opening Day due to the coronavirus pandemic:

Dear Minor League Baseball Fans,

As you may be aware, with the closure of Spring Training camps in Arizona and Florida in response to the coronavirus outbreak across the country, the Minor League Baseball season will not start on April 9 as planned.

With the health and well-being of the players, umpires, team employees and our fans in mind, we will continue to monitor the developments and follow guidelines set forth by public health agencies and our partners at Major League Baseball.

Once the public health experts and agencies have decided it is safe to begin the 2020 season, and the players are physically ready to begin the season, we will do so. But, for now, I ask all fans to follow the protocols set forth by public health officials, including the Centers for Disease Control and Prevention (CDC), the World Health Organization (WHO) and your local government authorities.

Please visit MiLB.com to stay connected with your local team. Questions about exchanging tickets, refunds and other general questions should be directed to your local team.

Your health and safety are the top priority right now and our thoughts are with those around the world who have been affected by this outbreak.

Sincerely,

Pat O’Conner

President & CEO

Minor League Baseball

03/13/2020 (9:30 a.m.): The Fort Wayne TinCaps issued the following statement following Minor League Baseball’s announcement that the start of the 2020 season will be delayed due to the national emergency created by the coronavirus pandemic:

“Our highest priority is the health and safety of our community, guests, employees, and players/coaches. We fully support Minor League Baseball’s decision to delay the start of the season. Further details as to how this specifically impacts the Fort Wayne TinCaps and the Midwest League are unknown at this time. We will share specific details on the impact to our 2020 season as soon as they are determined.

Additionally, following orders from Indiana Governor Eric Holcomb and state health officials on limiting non-essential gatherings, Parkview Field will not hold any event with more than 250 people for the time being.

We will continue to consult with Minor League Baseball, health experts, and governmental leaders to determine the best course of action moving forward to provide a safe facility upon the resumption of games and large events at Parkview Field. We will also provide updated information on our plans for our regular season games at Parkview Field and any related refund or exchange policies as soon as those are determined.

We appreciate your patience and understanding through this unprecedented time. We send our best wishes to all those who’ve been affected by this pandemic.”

03/12/2020 (3:50 p.m.): Minor League Baseball (MiLB) issued the following statement today:

“In light of the current coronavirus outbreak, and after consultation with medical professionals and our partners at Major League Baseball, Minor League Baseball will delay the start of the 2020 Championship Season. We will continue to monitor the developments and will announce additional information about the 2020 season at a later date. We will work with Major League Baseball and our community partners to resume play as soon as it is safe to do so. The health and safety of Minor League Baseball fans, players and executives is our top priority, and our thoughts are with those around the world who have been affected by this outbreak.”

For more information, please contact us at (260) 482-6400.