Rattlers hiring Assistant Box Office Manager
The duties of the Assistant Box Office
Manager consist of daily box office duties such as handling incoming ticket
calls, providing customer service to current and potential ticket package
holders, and maintaining will-call operations for the duration of the season.
The Assistant Box Office Manager will assist
the Box Office Manager with contacting current and new ticket sales clients to
confirm or develop interest for the upcoming season with regards to season
tickets or ticket packages. The Assistant Box Office Manager will also be
responsible for and manage their portion of the database system and keep records
current and accurate. Responsibilities will also include assisting other
departments when requested or needed. All job tasks should be performed in
compliance with the philosophy, policies, goals, and budget of the Wisconsin
Timber Rattlers / Appleton Baseball Club.
Essential Functions
Understand and effectively meet or exceed individual and team ticket goals by
prospecting for new inside/outside sales accounts through cold calls and
telemarketing.
Develop new season ticket customers and maintain a positive relationship with
current ticket holders including answering questions, troubleshooting, taking
and following through on orders, delivering tickets, and arranging for
invoicing.
Operate ticketing software, database and keep records current and accurate.
Assist with mailing of ticket sales materials.
Promote and sell all types of inventory to clients, providing suggestions for
new items.
Assist in scheduling ticket office employees.
Other duties would include assisting the front office staff with other tasks as
they arise along with assisting with the game day staff development.
The Assistant Box Office Manager is a full time, seasonal position. Employment is preferred from mid-February through September. The job will consist of 40 hours per week plus nights and weekends during the season.
Applicants should send a cover letter and
resume to [email protected]
or mail it to:
Wisconsin
Timber Rattlers
Attn:
Amanda Pickett