TinCaps Ticket Account Updates
In collaboration with Major League Baseball, the TinCaps are excited to share that online ticket accounts are being merged with MLB's. This means your ticketing account with MLB (should you already have one) and your TinCaps account will be one in the same for a seamless experience! What is this
In collaboration with Major League Baseball, the TinCaps are excited to share that online ticket accounts are being merged with MLB's. This means your ticketing account with MLB (should you already have one) and your TinCaps account will be one in the same for a seamless experience!
What is this change to my account and why is it happening?
This change is being made to connect your ticketing account with MLB.com’s account services and is intended to make the ballpark experience easier for you. For the first time, you’ll be able to purchase, access, manage and scan your tickets using an MLB account.
If you already are logged in with your MLB account in either the MiLB app or TinCaps website, any tickets you purchase automatically will be associated with your account for easy access.
With this change, do I need to create a new account to access my tickets?
You’ll now be able to access your tickets by creating an MLB account if you don’t already have one OR by logging in to an existing MLB account.
If you don't already have an MLB account and need to create one, please create a new account using the same email address as your TinCaps ticketing account.
If you already have an MLB account that uses the same email address as your TinCaps ticketing account, you may log in with your MLB account credentials and seamlessly access your tickets.
How do I create a new account?
You can create an MLB account across any MiLB or MLB digital platform. When prompted on any login page on MiLB.com, MLB.com, or in the MiLB or MLB app, click “Sign up” to create a new account.
We recommend going directly to the TinCaps Ticket Account Login page at www.tincaps.com/tickets or click HERE to access directly.
You should create a new account using the same email address as your TinCaps ticketing account.
The easiest way to know if you have an MLB account is to Click Sign Up for a new account.
If the user DOES NOT have an account with that email, it will let the user create one.
If the user DOES have an account with that email, the user will get an error message that says “account already exists”.
If the user with an account does not remember the account password, click “Forgot Password”
Enter the email to reset the password. An email to reset the password should arrive within a couple of minutes. If the user gets an error trying to reset password, the account has not been registered (Go Back to STEP 1 and create an account).
How do I access my tickets?
You can access and manage your tickets by logging into your MLB account online via the TinCaps website or in the MiLB app. Ticket Account Login can be accessed directly HERE.
For the easiest experience, we recommend you download the MiLB app, login/create your account, and follow the TinCaps onboarding flow.
From the team tab, click “My Tickets” under “Quick Links.” If already logged in, you’ll be able to directly access and manage your tickets. (Otherwise, you’ll be able to log in with your MLB account credentials or create an account as outlined above.)
Contact the TinCaps Ticket Office if you have any account issues
Call 260-482-6400 and press 1 for Ticket Office or go to our Digital Ticket Information Guide here: https://www.milb.com/fort-wayne/tickets/digital