Mobile Ticketing - How To's
What Are Digital Tickets?
Mobile Ticketing is the new digital ticketing system that allows all ticket holders to have their Yard Goats tickets easily accessible! This system is the most convenient way to access, transfer and use your Yard Goats Tickets.
Accessing Mobile Tickets
- Tap the icon that says “My Ticket Account Login” to log in to your Tickets.com account.
- Enter your email address and password and click the blue “Log In” button.
- If you have not set up an account yet, click the black “Sign Up” button and fill in the required information to complete your account creation.
- Log in to My Ticket Account
- Click on the menu icon on the top right-hand corner, click on My Hartford Yard Goats Tickets then click Vouchers.
- Click on the voucher order.
- Select Voucher Actions then click Redeem.
- Select the vouchers you wish to redeem and click Continue.
- Proceed through the game date, seat selection, and checkout process.
- Log into your Tickets.com account.
- Tap/click on View All Inventory.
- Select the game containing the tickets you would like to forward.
- Tap/click the blue “Ticket Actions” button at the bottom and select “Forward.”
- Select the tickets you’d like to send to someone else. You don’t have to email every ticket from that order, just the ones you’d like someone else to have access to. After you’ve selected the tickets, click “Choose A Friend”.
- You may select a friend from whom you have already sent tickets or add a friend by clicking the blue “Add Friend” button at the bottom.
- Enter your friend’s first name, last name and email address then select the blue “Create Friend” button.
- Click the “Forward Tickets” button.
- You and your friend will receive a confirmation email that the tickets have been forwarded from your account to theirs.
How to Claim Your Forwarded Tickets
- Open the confirmation email containing your forwarded tickets.
- Click the “Click here to access your tickets” hyperlink.
- Enter your email address and password.
- If you have not set up an account yet, you will be prompted to do so in order to access your tickets.
- Once you are logged in, you will be able to view your tickets.