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Club Info

Normal Business Hours:

Front Office:

Monday - Friday: 9am-5pm

Ticket Office: 

Monday - Friday: 9am- 7th inning

Saturday: 10am - 7th inning

Sunday: 12pm - 7th inning

Phone Number: (828) 322-3000

Fax Number: (828) 322-6137

Physical & Mailing Address: 2500 Clement Blvd NW Hickory, NC 28601

Email Address:

For a quicker response, e-mail a specific staff member or call our front office



Contact Douglas:

Years with the Crawdads: This will be my 11th season with the Crawdads.
Hometown: Largo, Florida
Brief Background: I'm a native of Largo, FL and graduated from Campbell University in December 2009 with a degree in Sport Management and a minor in Business Administration. I was a four-year letter-winner on the Fighting Camels wresting team. Entering my tenth season with the Crawdads, I previously worked with the Wilmington Sharks (CPL) as well as the Tampa Bay Buccaneers (NFL). I enjoy spending time with my wife Lydia, son Gracen and daughter Sophia.
Outside of work, I've been an active member of the community throughout my time living in Hickory. I am a member of the 2014 graduating class for Leadership Catawba, serve on the board of the Hickory Sports Commission, member of the Hickory Young Professionals, serve on the board of Catawba County Partnership for Children, received the award of Hickory Young Professionals Top 10 Under 40 in 2016, and am a member of the Catawba County Chamber of Commerce ambassador executive team.
Favorite Sports Team: Florida Gators, Tampa Bay Buccaneers
Favorite Thing About Working In Baseball: Getting to be a part of the organization as a whole. Entertaining fans, being apart and building relationships in the community, and sharing my love and passion for sports.
My Walk Up Song Would Be: Eye of the Tiger - Survivor
Secret Talent: Can drive a stick-shift vehicle
Nick Name: Dougie-Fresh
Biggest Pet Peeve: Getting asked "What did you say" even when the person clearly heard the first time.
On My Bucket List: Backpack through Europe
Personal Motto: Goals not written down are just wishes
If I was a color in a crayon box, I would be Burnt Orange


Contact Skip:

Years with the Crawdads: 4
Hometown: Concord, North Carolina
Brief Background: I spent 10 years working at the Hickory Soup Kitchen before joining the Crawdads full-time staff for the 2018 season
Favorite Sports Team: Texas Rangers
Favorite Thing About Working In Baseball: the people
My Walk Up Song Would Be: Margaritaville by Jimmy Buffett
Secret Talent: I love to snow ski
Nick Name: Skip
Biggest Pet Peeve:  Not being on time
On My Bucket List: Go to Australia
Personal Motto: Thank you to all the fans for coming out to the games

If I were a color in a crayon box, I would be Red

Finance/Human Resources


Contact Donna:

Years with the Crawdads: 12 seasons
Hometown: Taylorsville
Brief Background: Worked for a family owned marine dealership for 21 years
Favorite Sports Team: Hickory Crawdads… is there any other?
Favorite Thing About Working In Baseball: All the people you come in contact with
My Walk Up Song Would Be: Money
Secret Talent: Singing
Nick Name: Donald
Biggest Pet Peeve: Incompetent people
On My Bucket List: Spend more time with my family
Personal Motto: To do the best job I'm capable of and have fun doing it
If I was a color in a crayon box, I would be Mauvelous


Robby Willis

Contact Robby:

Years with the Crawdads: This will be my fourth season. I spent three seasons with the Crawdads before spending the 2019 season with with the Greeneville Reds. 

Hometown: Cornwall, New York. 

Brief Background: I previously spent time working for the Hudson Valley Renegades, Colonial Life Arena, and the Savannah Sand Gnats.  

Favorite Sports Team: Clemson Tigers Football, New York Knicks, Cam Newton, New York Mets

Favorite Thing About Working In Baseball: Going to the ballpark every day

My Walk Up Song Would Be: Mambo No. 5

Secret Talent: I can swim underwater across the Atlantic Ocean   

Nick Name: Rock Lobster

Biggest Pet Peeve: Bad Drivers    

On My Bucket List: Visit Vatican City  

Personal Motto: "The only disability in life is a bad attitude." -Dabo Swinney

If I was a color in a crayon box, I would be Midnight Blue


Contact Daniel:

Years with the Crawdads: This will be my sixth year. I spent my first three seasons as a general intern before becoming a Group Sales Assistant in 2018. The 2020 season is my second as a full-time staff member. 

Hometown: Hickory, NC. 

Brief Background: I've grown up in a baseball family as my grandfather played in the Washington Senators organization, my uncle played for the Cleveland Indians, and my father played and coached in college at the Citadel. Throughout the year I love to help out at the numerous camps my father and uncle run under the name of Barkley Baseball School. It's always a privilege to pass on the game of baseball and life lessons at these camps. Being around a ballpark is always exciting, so being a Crawdad employee allows me to work in an industry that I am passionate about around many amazing people.      

Favorite Sports Team: Atlanta Falcons

Favorite Thing About Working In Baseball: My favorite thing is being able to interact with the fans on a daily basis and seeing how we can make a positive impact on their lives through the game of baseball.

My Walk Up Song Would Be: Homegrown by the Zac Brown Band.

Secret Talent: Finding Chris' things in my car  

Nick Name: Barkley

Biggest Pet Peeve: Remembering something important right before falling asleep.    

On My Bucket List: To attend a World Series Game 7.  

Personal Motto: "Whether you think you can, or you think you can't, you're right." -Henry Ford

If I was a color in a crayon box, I would be Caribbean Green


Contact Kristen:

Years with the Crawdads: This is my second year with the Crawdads

Hometown: Collierville, Tennessee

Brief Background: I graduated from Arkansas State University in 2015 with a Bachelor of Science in Sport Management and received my Master of Science in Sport Administration in 2016. I've worked multiple positions in the sports industry: Game Day Intern for the Northwest Arkansas Naturals, Assistant Softball Coordinator for the City of Jonesboro, AR, and most recently, Group Sales Ticket Representative for the 2018 Triple A National Champions, Memphis Redbirds.

Favorite Sports Team: St. Louis Cardinals & New Orleans Saints

Favorite Thing About Working In Baseball: I love meeting the fans and hearing their why

My Walk Up Song Would Be: Grow by Andy Grammer

Secret Talent: I can't bend my left big toe

Nick Name: KB

Biggest Pet Peeve: When people smack their food

On My Bucket List: To live in Florida every winter and attend all the Cardinals Spring Training games!

Personal Motto: Keep on dreamin' even if it breaks your heart

If I was a color in a crayon box, I would be: Purple Mountains' Majesty  


Contact Sam:

Years with the Crawdads: This is my second year with the Crawdads

Hometown: Chagrin Falls, Ohio

Brief Background: I was born and raised in Chagrin Falls, OH. I played volleyball for ten years and got to travel all around the US. I went to DePaul University in Chicago for three years then studied abroad in Budapest, Hungary for a few months. When I came back I transferred to The Ohio State University and in Columbus I interned for the Columbus Clippers. Right before I transferred I interned with the Mahoning Valley Scrappers.

Favorite Sports Teams: Browns, Indians, Cavs, Blackhawks

Favorite Thing About Working in Baseball: The look of awe and amazement on a kids face while attending their first baseball game.

My Walk Up Song Would Be: I'm So Sorry by Imagine Dragons

Secret Talent: I can play the guitar

Nick Name: Shebang Sarah

Biggest Pet Peeve: Walking behind slow people on the sidewalk

On My Bucket List: Visit more countries in Europe

Personal Motto: "Failure Can Be the Foundation Of Success" - JK Rowling

If I was a color in a crayon box, I would be Razzle Dazzle Rose

Promotions/Community Relations


Contact Chris:

Years with the Crawdads: 4th Season with the Crawdads, third as Director of Promotions and Community Relations
Hometown: New Rochelle, NY
Brief Background: Before working for the Crawdads, I lived in Corpus Christi, Texas and worked for the Corpus Christi Hooks, the Double A affiliate of the Houston Astros.
Favorite Sports Team: New York Yankees
Favorite Thing About Working In Baseball: Fan Interaction, making people smile & laugh.
My Walk Up Song Would Be: Run this Town by Jay-Z
Secret Talent: Losing and misplacing things
Nick Name: Curveball
Biggest Pet Peeve: People chewing with their mouth open.
On My Bucket List: Visit Ireland with my grandma and brother, and also visit Egypt
Personal Motto: Family First
If I was a color in a crayon box, I would be Caribbean Green

Marketing/Media Relations


Contact Ashley:

Years with the Crawdads: This will be my third season
Hometown: Marin County (the non-famous side of the Golden Gate Bridge)
Brief Background: I previously worked for the San Diego Padres as a 50/50 Raffle Sales Representative, before completing an internship with the Augusta GreenJackets as the Marketing, Community Relations, and Retail Management Intern. Following the 2019 season, I took over the retail store for the 'Dads.
Favorite Sports Team: San Francisco Giants, 49ers
Favorite Thing About Working In Baseball: Being able to work in the sport I grew up watching
My Walk Up Song Would Be: It's Raining Tacos
Secret Talent: I can name every player in the Baseball Hall of Fame
Nick Name: Flash
Biggest Pet Peeve: Laziness
On My Bucket List: Visit every state (17 to go!)
Personal Motto: Live Mas - Taco Bell
If I was a color in a crayon box, I would be Pacific Blue

Stadium Operations



Year with the Crawdads: Second season

Food and Beverage


Contact Shawn:

Years with the Crawdads: Third year
Hometown: Littlefield, TX
Brief Background: I started working with Delaware North Sportservice back in 2012 at Globe Life Park in Arlington, TX as the Assistant Concessions Manager and I worked there till 2017, then I moved to Charlotte to work at Bank of America Stadium home of the Carolina Panthers and I worked there all of last season, I was approached by my former GM in Texas about coming out to Hickory and being the General Manager of Delaware North at L.P Frans Stadium and I jumped at the chance, working at a football stadium was fun, but there is nothing like working at a baseball stadium.
Favorite Sports Team: Texas Rangers, Dallas Cowboys, Dallas Stars and Dallas Mavericks (I love them equally, I am a total homer)
Favorite Thing About Working In Baseball: What is not to like, I love the different smells you get around the ballpark, the fans are amazing and each game is never the same, you could come to the ballpark and see a slugfest one day and a no hitter the next, that is what makes this game amazing and I thank God daily that this sport was invented and that this is my career.
My Walk Up Song Would Be: New Noise by Refused
Secret Talent: I am amazing at hitting targets, like a coffee cup or an unsuspecting co-worker with a rubber band 

Nick Name: Sully
Biggest Pet Peeve: Tardiness
On My Bucket List: To back country hike through Alaska, I want to see a Kodiak bear up close.
Personal Motto: "You should never regret anything in life. If it's good, it's wonderful, if it's bad, it's an experience
If I was a color in a crayon box, I would be Blue Bell, because it is the best Ice Cream on the planet

About the 'Dads

MLB Affiliation: Texas Rangers (2009 - present)
League: South Atlantic League (1952, 1960, 1993 - present)
Ballpark: L.P. Frans Stadium

Team Photographer: Tracy Proffitt


Pocket Schedule Requests: Please mail a self-addressed stamped envelope to 2500 Clement Blvd NW Hickory, NC 28601