Contact the Team

Address: 4 Fun Place, Jackson, TN, 38305

Phone: 731.988.5299

Fax: 731.988.5246

Box Office Information: 

Offseason Hours: 9am-5pm, Monday through Friday

During the Season:

• 9am-5pm, Monday through Friday (non-game days)
• 9am until 30 minutes after the end of the game (weekday game days)
• Noon until 30 minutes after the end of the game (weekend game days)

Media Relations: The Generals welcome media coverage from print, radio, television, and online media sources. Media credentials for Generals events held at The Ballpark at Jackson or at other venues will be considered on a case-by-case basis.

• If you are seeking a media credential to cover a baseball-related event or personnel, or for photographs of team personnel, please contact broadcaster Andrew Chapman at [email protected] at least 48 hours in advance with details of your request. Details should include: your full name, media outlet, email address, phone number and preferred personnel/topics to cover. In accordance with Minor League Baseball policies, credentials are not transferable and may be revoked at any time without cause. All media must abide by team rules and those set forth in Minor League Baseball's official credential agreement.
• If you are seeking a media credential to cover a non-baseball event or personnel, please reach out to General Manager Marcus Sabata at [email protected] with your inquiry.