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The Official Site of the Lake Elsinore Storm Lake Elsinore Storm

Game Day Policies

BOX OFFICE HOURS

The Box Office will NOW be available for advanced reservations prior to game time! Thank you and go Storm!

Exit/Re-Entry

Guests wishing to leave The Diamond but planning to return during the same game must have their tickets and be hand-stamped at the gate before exiting. No alcohol is permitted upon exiting.

Military Discount

Sunday-Thursday: Two free tickets per ID at our Box Office on the day of.

Friday & Saturday: Buy one get one at our Box Office on the day of.

Outside Food/Beverages

No outside food or beverage may be brought into The Diamond.

Promotional Items

Promotional items are distributed to guests who meet specific promotion requirements such as age limit or for the first predetermined number of fans through the gate. Promotional items are not available to pick up prior to gates opening. Promotional items are given on a per-person, not per-ticket, basis. For a complete list of promotional items call the Storm front office at 951-245-4487 or look on the promotional schedule online here.

Rain Check

If the legal game is not played, this rain check may be exchanged, subject to availability, for a ticket of equal or lesser value, good at any Lake Elsinore Storm regular season home game excluding exhibition games or Independence Day celebrations.

Refund/Exchange Policies

The Lake Elsinore Storm offers no refund or exchanges once a ticket has been purchased.

Ticket Delivery Options

Digital tickets can be accessed directly on your mobile devices. Assistance accessing digital tickets is available at the ticket windows during box office hours.

Day of the Week (Homestand) Times Day of the Week (Off Week) Times
Monday Closed Monday Closed
Tuesday 3:05 PM - 7th Inning Tuesday Closed
Wednesday 3:05 PM - 7th Inning Wednesday 12 - 4 PM
Thursday 3:05 PM - 7th Inning Thursday 12 - 4 PM
Friday 3:45 - 7th Inning Friday 12 - 4 PM
Saturday 2:15 - 7th Inning Saturday Closed
Sunday 10:15 - 7th Inning Sunday Closed

Call us at 951-245-HITS to Learn More