A New Way to Access Your Indians Tickets

What is this change to my account and why is it happening?

This change is being made to connect your ticketing account with MLB.com’s account services and is intended to make the ballpark experience easier for you. For the first time, you’ll be able to purchase, access, manage and scan your tickets using an MLB account. If you already are logged in with your MLB account in either the MiLB app or Spokane Indians website, any tickets you purchase automatically will be associated with your account for easy access.

With this change, do I need to create a new account to access my tickets?

You’ll now be able to access your tickets by creating an MLB account if you don’t already have one OR by logging in to an existing MLB account.

• If you don't already have an MLB account and need to create one, please create a new account using the same email address as your previous ticketing account.
• If you already have an MLB account that uses the same email address as your previous ticketing account, you will be able to log in with your MLB account credentials and seamlessly access your tickets.

How do I create a new account?

CLICK HERE to create a new MLB account. You should create a new account using the same email address as your previous ticketing account.

What if I don’t know whether I have an MLB account with my email?

The easiest way to figure out whether you have an MLB account is to try to sign up for a new account. CLICK HERE to sign up for an account now.

There are 2 outcomes in this flow:

1. The user doesn’t have an account with that email, so now they have created one.
2. The user does have an account with that email, and they will see this error message: "An account has already been created with that email address. If that account belongs to you, please log in to access your account or update your information and preferences."

This confirms that an MLB account exists with that email. If this user needs to reset their password, they can do so here: https://www.mlb.com/forgot-password

Is a password reset required for this change?

If you have an MLB account with the same email address as the previous MyTickets account, and you know the MLB account password, you can use your MLB account and MLB account password to log in without a reset. So provided you use your MLB password, no reset is needed.

How do I access my tickets?You can access and manage your tickets by logging into your MLB account online via Spokane Indians website or in the MiLB app. For the easiest experience, we recommend you download the MiLB app via the App Store or Google Play, log in or create an MLB account, and follow the Spokane Indians using the app’s onboarding flow. From the team tab, click “My Tickets” under “Quick Links.” If already logged in, you’ll be able to directly access and manage your tickets. (Otherwise, you’ll be able to log in with your MLB account credentials or create an account as outlined above.)

Who do I contact if I have an issue logging into my account?If you forgot your MLB account password, you can reset it by clicking on the "Forgot Password?" option at the bottom of your login page or by selecting this page. For further MLB account or customer service issues, please contact the Spokane Indians Ticket Office at (509) 343-6886 or [email protected].

ABOUT THE SPOKANE INDIANS

The Spokane Indians are the High-A affiliate of the Colorado Rockies located in Spokane Valley, Wash. The Indians have played at Avista Stadium, home to the MultiCare Kids Bench Seat, since 1958 and have been a proud member of the Spokane community since 1903. Parking at all Spokane Indians games is FREE. The Spokane Indians Front Office and Team Store are open Monday through Thursday from 8:00 a.m. to 5:00 p.m. and Friday from 8:00 a.m. to 12:00 p.m.